A comprehensive exam is included through CUNA CPDOnline. Additional exams can be purchased for $29.50 each.
Challenges of Recruiting in the 21st Century:
- Describe the three challenges that you may face while recruiting employees
- Explain three factors that need to be considered in identifying the "right person" for the job
- List the benefits of an effective recruiting process
- Explain the six stages in a recruiting process model
Employment Law:
- Identify the eight federal laws that apply to the recruiting and hiring of an employee
- Recognize the federal laws that have a direct impact on the recruiting process
- Recognize the federal laws that have a direct impact on the hiring process
- Cite the importance of providing equal employment opportunities
Preparing for Recruiting:
- Identify three elements of a job that must be analyzed before you begin recruiting for a position
- Identify nine major elements of a job description
- Explain the four steps in writing a job description
- Identify five sources that you can use to recruit employees
Preparing for the Interview:
- Explain the advantages of using guidelines to review applications and resumes
- Identify six areas of an open position that need to be explained during an interview
- Classify whether a question is legal or illegal and if it can be used during the interview process
- Recognize behavioral-based interview questions
- Distinguish between open- and closed- ended questions
Conducting the Interview:
- List three things an interviewer needs to do to prepare for an interview
- Identify techniques to overcome first impressions during an interview
- Recognize the five areas of discussion and questioning in an interview
- Recall tips for note-taking
Candidate Evaluation and Selection:
- Describe three evaluation factors used in candidate selection
- Identify five tasks to be completed before human resources makes a job offer
- Recall the process for negotiating a job offer
- Recognize preparations to be completed before the new employee's first day