Conflict is inevitable in the workplace. An effective manager knows how to keep conflict from getting personal by focusing on the core issues and helping employees move toward resolution. Whether you are a new or seasoned manager, these interactive courses will arm you with the tools necessary for creating a positive atmosphere where rapid conflict resolution is prevalent.

This course is part of the CUNA CU Advance program through CUNA CPDOnline and contains individual courses for $35 each.

• The Nature of Conflict (a1016a)
• Types of Conflict (A1016b)
• Organizational Culture and Conflict (A1016c)
• Acting to Resolve Conflict (A1016d)
• Applying Conflict Prevention Tools (A1016e)

Course participants will have an option of taking a pre-assessment to determine which courses are needed for his or her skill level. A comprehensive exam for all 6 courses can be purchased for $24.50 through CUNA CPDOnline.

Estimated length of course: Each individual course is 20-30 minutes.

A comprehensive exam for all 6 courses can be purchased for $24.50 through CUNA CPDOnline.

Also available in print.

See a full CUNA course listing.

Recognition

Recognition opportunities are offered at various training milestones with CUNA designations and certificates.

College Credit

Select courses are recommended for college credit for students who pass proctored, college-level exams and carry college credit recommendations.

CUNA courses are a simple, affordable way to provide current, real-world training to your credit union. Courses are available in print and/or online through CUNA CPDOnline. With hundreds of courses to choose from, you're sure to find learning materials to fit your credit union's needs. See a full course list.

100% Guarantee

CUNA is committed to providing a quality learning experience. If for some reason you are not fully satisfied, contact us and we'll provide you a full tuition refund or credit.

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