Technology is forever changing the way we do business. This course will help employees understand the changing role of front-line staff, communicating with members about technology, understanding critical technologies, and cross-selling remote services. Employees learn through informative case studies. For those who have completed the Technology track, this adds additional insight into the critical role of technology.
This course is a recommended course in the following learning plans:Core Competency Courses
This course is part of the CUNA STAR program.