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Understand the major accounts used in credit unions and the importance of internal controls.
Learn how to decrease stress, turnover, and operating costs while improving the credit union''s public image during this course.
Learn about best practices in protecting your credit union and members' assets.
This course offers a thorough history of bankruptcy laws, statistical trends in recent years, and information regarding how the bankruptcy court is structured.
Understand fundamental accounting techniques, along with methods for recording transactions and adjustments.
This course will familiarize you with calculations that are part of the lending and credit functions of a credit union.
This course will familiarize you with calculations relating to share accounts and other deposit accounts.
This course presents tips and techniques for enjoying your job and relating effectively with members, while dealing with repetitive tasks.
Discover the best procedures for delinquency control, record keeping, and problem accounts.
This course outlines good communication skills as well as barriers to effective communication.
Learn how account relationships work and the value of financial ratios.
This course provides a set of effective strategies to help you maximize sales and service success with members at your credit union.
Discover types of technology credit unions use - ATMs, debit and credit cards, ACH, call centers, home banking, web sites - and your staff's role in providing these services.
Your employees will discover the fundamentals of cross-selling, marketing, sales presentations, and telemarketing.
Discover how to evaluate your potential and opportunities and develop a formal career plan.
Topics include creating organizational change, setting clear team performance targets, team motivation and building trust.
This course explores the advantages of financial counseling, to the member and to the credit union.