CUNA Financial Counseling Certification Program (FiCEP) and it's Certified Credit Union Financial Counselor (CCUFC) designation develops credit union counseling professionals to guide members through future financial situations and enables all credit union staff to become more confident in helping members.
After you've obtained your CCUFC designation, you must recertify every three years to ensure that your financial counseling knowledge is current. You will receive notification that your recertification is due to expire. You can then complete your recertification through an instructor-led webinar or self-study.
Steps for Recertification
Complete the following steps to obtain your recertification. If you have questions, please call 800-356-9655 ext. 4131 or ext. 4072.
|Choose your method of recertification with either the self-study or webinar option and place your order.
• Self-study eBook
• Self-Study Book
• Recorded Webinar
||Choose a proctor and schedule an exam date with your proctor prior to completing step 3.
||Request your recertification exam by completing the Proctored Exam Request Form. Upon receipt of this form, the exam materials will be sent to your proctor.
||Take your recertification exam. Online exam results are displayed immediately upon completion of exam and paper exam results are mailed 4 weeks after your proctor mails your exam to the National Processing Center. Your certificate will be mailed to you 6-8 weeks after processing the exam.
For the self-study options:
- CCUFC Recertification eBook with Exam, $190
- CCUFC Recertification Book with Exam, $240
For the webinar options:
- CCUFC Recertification webinar without Book and Exam, $159*
- CCUFC Recertification webinar with eBook and Exam, $299**
- CCUFC Recertification webinar with Book and Exam, $399**
*If your credit union has CUNA Training Bundle, registration is free.
**If your credit union has CUNA Training Bundle, registration is free, but you will be charged for the recertification book.
ACE Accredited Program
The American Council on Education's College Credit Recommendation Service (ACE Credit) has evaluated and recommended college credit for CUNA Credit Union Financial Counseling Certification Program. For more information, visit ACE Credit's website.
All exams must be proctored, regardless of whether they are administered on paper or online. Learn more about proctored exam procedures.
Financial Counselors Listserv
Network anytime! Join fellow financial counselor professionals on the Financial Counselors Listserv. For affiliated credit unions only.
Frequently Asked Questions
Not finding all of the answers to your questions? View our Frequently Asked Questions for more information.