The Small Business Authority
The Small Business Authority is a brand of Newtek Business Services Inc. (NASDAQ: NEWT). The Small Business Authority provides the small-business community with the experts, services, technologies and resources needed to succeed in today's competitive and ever-changing marketplace.
John Baptisa Jr.
John has taught a countless number of individuals like yourself. His down to earth, practical approach to teaching, allows individuals to learn skills they can readily put to use. A nationally recognized training company writes "His workshops are an effective blend of presentation and hands-on participation. And his caring, energetic training style is a plus you'll appreciate." Often described as the "Best there is to offer", John brings laughter, fun and most of all his ability to get others to learn.
John's experience spans over 30 years in the financial industry, 29 years in management, and over 35 years of customer relations and "real world" experiences, provide a new learning dimension to each of his programs. His teaching experience includes over four years at the college level and 30 years as a presenter of seminars which makes his programs tops.
John was the youngest branch manager in the history of one of the largest California financial institutions and recognized early the importance of customer service. From over 2000 employees, he was ranked in the top 10% for providing the best in customer service.
Frank has been a partner in the Raleigh, North Carolina law firm of Smith Debnam Narron Drake Saintsing & Myers since 1994, following a sixteen year practice specializing in creditor's rights, bankruptcy and repossession law in Louisville, Kentucky. There, he was senior vice president of William Mapother's law firm. Frank graduated from the University of North Carolina in 1975 with a B.A. with honors and with his law degree in 1978. He has practiced in North Carolina, Kentucky, West Virginia and the federal courts of southern Indiana. For the last 30 years, he has lectured regularly at practical training courses, bankruptcy and regulatory compliance programs and webinars. Sponsors include NASCUS, CUNA, NAFCU, ACUIA, AACUL, NCUMA, state regulators and more than two dozen state credit union leagues across the US. His articles on the practical application of laws and regulations to credit union procedures have appeared in state bar magazines, nationally distributed newsletters and on the Internet. For the past 31 years, Frank has advised and represented most of the major secured and unsecured financers on secured lending, bankruptcy and regulatory compliance matters. He especially enjoys guiding his clients around compliance pitfalls and how NOT to get sued.