Jayne Hitman
Jayne is a credit union
learning professional with 26 years of experience in all aspects of sales and
service effectiveness. She has a background in managing change, developing high
performance teams, aligning corporate culture and values with business
practices, and facilitating sessions from the boardroom to the classroom. Her
areas of specialization include: team building, communication, sales culture
development, sales and service skills and behaviors, management and leadership
development, coaching and executive coaching, presentation skills, facilitation
skills, and training skills. Jayne worked for California's largest Credit Union
for 17 years, where she was responsible for training credit union staff and
leaders, coaching, developing, and coordinating the activities.
Jayne
now consults with credit unions on creating an environment to obtain sustained
results and overall success. She has personally trained thousands of
individuals, developed hundreds of trainers, and coached executives, managers,
and trainers to reach desired outcomes. In 2003, Jayne was awarded the
prestigious "President's Council" award for outstanding achievement in working
with credit unions.
Jayne is also a past speaker at eight
international CUNA Mutual Discovery Conferences, and continues to be a
frequently requested speaker for credit union leagues, associations, chapters,
regional learning functions and credit union conferences.