Get buy-in from staff for new initiatives and encourage better results from their efforts. When your team hears words like New Approach, Sales Culture and Goals, they know change is looming around the corner. Just thinking about the unknowns around change can cause many of us heartburn and stress. Handled correctly, change can actually be the catalyst for:

• Increased focus
• Enhanced teamwork
• Shared vision
• Organizational alignment
• Accelerated momentum

We will identify the two most common roadblocks to change and hit them head on with ideas, tools and strategies you can implement immediately to break through the barriers that prevent forward movement. You will leave this session saying Change - Bring it - I'm ready.

Who Should Attend

This webinar is beneficial to CEOs, VP Sales, VP Operations, VP Lending and Director of Sales and Service. Affiliation with CUNA/League is required for attendance.

Jayne Hitman

Jayne is a credit union learning professional with 26 years of experience in all aspects of sales and service effectiveness. She has a background in managing change, developing high performance teams, aligning corporate culture and values with business practices, and facilitating sessions from the boardroom to the classroom. Her areas of specialization include: team building, communication, sales culture development, sales and service skills and behaviors, management and leadership development, coaching and executive coaching, presentation skills, facilitation skills, and training skills. Jayne worked for California's largest Credit Union for 17 years, where she was responsible for training credit union staff and leaders, coaching, developing, and coordinating the activities.

Jayne now consults with credit unions on creating an environment to obtain sustained results and overall success. She has personally trained thousands of individuals, developed hundreds of trainers, and coached executives, managers, and trainers to reach desired outcomes. In 2003, Jayne was awarded the prestigious "President's Council" award for outstanding achievement in working with credit unions.

Jayne is also a past speaker at eight international CUNA Mutual Discovery Conferences, and continues to be a frequently requested speaker for credit union leagues, associations, chapters, regional learning functions and credit union conferences.

Recorded Event

All live event registrations include credit union access to the recorded event. You may also purchase the recorded event separately. Click here to see more about purchasing the recorded event.

Recorded events can be accessed by anyone at a registered credit union through My Programs.

CUNA is a leading provider of webinars to the credit union movement. Just like face-to-face classes, CUNA webinars allow you to see and hear a presentation, ask questions of the speaker and refer to handouts. With topics spanning all credit unions business areas, CUNA Training Bundle affordably provides unlimited access to all CUNA webinars, eSchools and audio conferences for all staff, managers and board members.

Registration includes credit union access to the recorded event through My Programs.

Connecting to Your Webinar

CUNA webinars use Adobe Connect to provide an interactive and convenient online learning environment. Whether you are a first-time Adobe Connect user, or simply need a refresher, take a short tour. You'll learn how to effectively interact with the speakers and your peers during live webinars.

You need a phone and computer with Internet connection. Event connection details will be emailed to registered attendees 24-48 hours prior to the event. If you register for an event on the day it is being held, please call 800-356-9655, ext. 4249 or for assistance.

Recorded Event

All registrations include credit union access to a recording of this event. Recorded events are available within 48 hours of the live event. Recorded events can be accessed by logging into My Programs using your CUNA website username and password.

Discounts

Discounts may apply. Your final price will be visible at checkout. Only one discount available per registration.

100% Guarantee

CUNA is committed to providing a quality learning experience. If for some reason you are not fully satisfied, contact us and we'll provide you a full tuition refund or credit.

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