Frontline Compliance webinar series

  • Overview

  • Detail

  • Speakers

  • Also Available

  • About CUNA


Apr. 17 - Oct. 16, 2014 10:00-11:00 a.m. CT

This six-part webinar series is designed to tackle compliance issues from the perspective of the credit union’s frontline staff. These are practical operational topics dealt with in the credit union environment every day. In addition, this webinar series can help fulfill your annual BSA, OFAC and MIP training requirements.

SAVE $300! Purchase this six-part webinar series and save $300 over the regular price of $219 for each individual session.

This event is produced by the CUNA Center for Professional Development and presented by CU Solutions Group.

Who Should Attend

This webinar is beneficial for credit union compliance, operations and lending professionals. Affiliation with CUNA/League is required for attendance.

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Apr. 17 - Oct. 16, 2014 10:00-11:00 a.m. CT

Class 1: April 17, 2014

BSA Training

  • Discuss how money laundering works
  • Identify potential sources of illegal funds
  • Examine new crimes that increase the threat of money laundering
  • Understand OFAC and Patriot Act requirements

Class 2: May 15, 2014

OFAC – More Than a Scan

  • Learn the mission, sanctions and requirements of OFAC
  • Discuss who is responsible for conducting a scan
  • Understand what to do with a potential "hit"

Class 3: June 19, 2014

NCUA Share Insurance

  • Understand the role of the NCUSIF
  • Explain the share insurance fund
  • Know how account ownership affects share insurance
  • Help answer members' questions about the safety of their funds

Class 4: July 17, 2014


  • Break down how the garnishment process works
  • Identify the difference between a garnishment and a levy
  • Know what funds are protected from garnishments and levies
  • Examine members' rights when their account gets garnished

Class 5: August 21, 2014

MIP and Account Openings

  • Discuss how MIP works
  • Know the red flags when opening an account
  • Identify steps to take if there is a red flag

Class 6: October 16, 2014

ACH Basics

  • Help members set up electronic payments
  • Understand Reg E and disputes
  • Know how ACH transactions differ from check transactions
  • Help members understand their rights when an unauthorized debit occurs
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Apr. 17 - Oct. 16, 2014 10:00-11:00 a.m. CT

Jamie Howell

Jamie HowellJamie is a seasoned regulatory and operational compliance professional that has been dedicated to serving the people of southeast Michigan for over fifteen years. As a compliance consultant for Michigan Credit Union League and Affiliates, she demonstrates a genuine passion and enthusiasm for developing a culture that exemplifies empowerment, accountability, and respect for her peers in the workplace. Currently, she holds certifications as an expert in the field of credit union compliance, credit counseling and is an advocate for various financial literacy initiatives. Having previously worked in collections, loan administration, and risk management, Jamie consistently performs her respective duties at a level that far exceeds expectations, and is considered to be an asset to the credit union community.

Amy Wargo

Amy WargoAmy has worked in the financial industry for over 20 years, most recently as compliance consulting manager at the Michigan Credit Union League and Affiliates. Her expertise includes a background in compliance/internal audit implementation, operational experience in procedural development, lending and training. She is a certified Credit Union Compliance Expert and is a trained Six Sigma Champion. She is an experienced developer of both technical and training resources, as well as training delivery. Amy provides compliance consulting services to credit unions throughout Michigan that include onsite shared staffing support and project based engagements.

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Apr. 17 - Oct. 16, 2014 10:00-11:00 a.m. CT

Recorded Event

All live event registrations include credit union access to the recorded event. You may also purchase the recorded event separately. Click here to see more about purchasing the recorded event. Recorded events can be accessed by anyone at a registered credit union through My Programs.


Only interested in a specific topic? Select individual sessions are available as webinars for $219 each.

See a complete list of Frontline Compliance Webinar Series Sessions.

See a full list of upcoming events.

Buy Now $1,014.00
Please view cart for pricing
and product options


Apr. 17 - Oct. 16, 2014 10:00-11:00 a.m. CT

CUNA is a leading provider of webinars to the credit union movement. Just like face-to-face classes, CUNA webinars allow you to see and hear a presentation, ask questions of the speaker and refer to handouts. With topics spanning all credit unions' business areas, CUNA Training Bundle affordably provides unlimited access to all CUNA webinars, eSchools and audio conferences for all staff, managers and board members.

Registration includes credit union access to the recorded event through My Programs.

Connecting to Your Webinar

CUNA webinars use Adobe Connect to provide an interactive and convenient online learning environment. Whether you are a first-time Adobe Connect user, or simply need a refresher, take a short tour. You'll learn how to effectively interact with the speakers and your peers during live webinars.

You need a phone and a computer with an Internet connection. Event connection details will be emailed to registered attendees 24-48 hours prior to the event. If you register for an event on the day it is being held, please call 800-356-9655, ext. 4249 or email for assistance.

Recorded Event

All registrations include credit union access to a recording of this event. Recorded events are available within 48 hours of the live event. Recorded events can be accessed by logging into My Programsusing your CUNA website username and password.


CUNA Council members and CUNA Volunteer Network members receive a $50 discount. Credit unions with less than $50 million in assets receive a $50 discount by applying promo code CUSMALL during checkout. Your final price will be visible at checkout. Only one discount applies.

100% Guarantee

CUNA is committed to providing a quality learning experience. If for some reason you are not fully satisfied, contact us and we'll provide you a full tuition refund or credit.


Cancellations received in writing (via fax 608-231-4327) seven or more days before the start of the program are eligible for a refund of the amount paid minus a $30 administrative fee . No refunds will be granted if cancellation is received six days or less before a program begins. Substitutions are accepted anytime prior to the start of the program at no additional cost. Simply fax event and contact information, listing the new participant and who they will be replacing. Cancellation fees do not apply for free or complimentary programs.

Buy Now $1,014.00
Please view cart for pricing
and product options

Questions? Contact Us

  800-356-9655, ext. 4249
  800-356-9655, ext. 4400
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