GRAND RAPIDS, Mich. (10/12/11)--CU*Answers, a company that provides technical solutions for credit union operational needs, has announced three new tools for its clients and fee reductions for clients using its CU*BASE processing fees systems. The new tools released by CU*Answers include:
* A new iteration of the CU*BASE Demo Guide. The guide is a reference tool that provides an overview of automated workflow components and uses of various features provided within the CU*BASE system. Two major areas of focus for the CU*BASE Demo Guide include presentation workflow and explanation of feature benefits. * An added level of protection against ATM and debit card fraud. CU*Answers will offer clients the capability to set daily online limits. * An Exercises for Success workbook for credit unions using the CU*Base processing system. The workbook is designed to provide credit union employees with practice exercises to use with its Bedrock CU online learning tool.
CU*Answers also would provide fee reductions for several services, including:
* A 10% reduction in electronic funds transfer posting fees; * A 50% reduction in the contract cost of living allowance; * A waiver of the monthly minimum $5,000 resource utilization fee; and * A two-year, 100% waiver of the Lender*VP service fees that pertain to various CU*Base lending processes and third-party integration.