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Diebold mobile service helps secure cards accounts

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NORTH CANTON, Ohio (10/13/11)--Diebold Inc. has released new service that allows consumers to lock their bank cards against unauthorized or fraudulent use by sending a text message. Diebold is a CUNA Strategic Services provider. MobiTransact Card Lock allows consumers to lock and unlock their bank cards to permit or deny account use at ATMs and point-of-sale (POS) devices. Part of Diebold's MobiTransact mobile banking offering, Card Lock uses the mobile channel as an out-of-band authentication tool for ATM and POS transactions. Users send text message commands that control the usage status of their ATM debit cards. By texting “lock” to a designated number, the user locks his or her card for all future ATM and POS transactions, preventing use until he or she unlocks the card. Texting “lock ATM” locks the card for only ATM withdrawal transactions. Sending an “unlock” command opens the card for use in any transaction until the user locks it again. The mobile banking platform also informs mobile banking users about all transactions attempted with their ATM debit card. The alert message explains that a transaction has occurred or why the transaction was denied. The message also serves as a tool to alert a cardholders of suspicious or fraudulent activity and allows them to stop unauthorized withdrawals by locking their card. MobiTransact also includes mobile banking sign-up at the ATM. This allows ATM users to complete mobile banking enrollment at the terminal. Financial institutions can push customized screens to terminals, encouraging users to initiate the sign-up process. Users then enter their mobile number at the ATM and receive a six-digit code that they text back to the financial institution. To ensure security, the sign-up process provides multi-factor authentication via the account holder’s ATM card, PIN and mobile device.

Harland Clarke Harland Fin. Solutions launch P2P network

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LAKE MARY, Fla. (10/13/11)--Harland Clarke and Harland Financial Solutions have collaborated to launch their own person-to-person payment (P2P) network. Harland Clarke is a CUNA Strategic Services provider. As part of the launch, the two companies are offering a free charter membership program for financial institutions. The network, called Direct Payment Exchange, includes both desktop and mobile applications, called DPXPay, and provides a common P2P platform for the companies’ more than 11,000 clients. With the application, credit unions can offer their members the ability to send and request electronic payments to and from another person using only their e-mail address or mobile phone number. Members can also use DPXPay for account-to-account (A2A) transfers between accounts at different institutions. Harland Financial Solutions and Harland Clarke said the network will satisfy consumer requests for easier, more secure methods to send and receive money. It has the potential to generate profitable, transaction-based revenue for their clients, they said. The charter membership program includes waiver of membership fees, access to consumer marketing support and name recognition in promotional campaigns. More than 3,000 financial institutions are enrolled in the Direct Payment Exchange network, according to Harland Financial and Harland Clarke. “With this service offering, financial institutions will reinforce to consumers their commitment to remaining on the forefront of technology, supporting customer acquisition and retention, while providing opportunities for improving performance,” said Dan Singleton, Harland Clarke president. Harland Clarke Corp. is a provider of integrated payment solutions, marketing services and security solutions. Harland Financial Solutions Inc. supplies software and services to thousands of financial institutions.