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CU System Briefs (10/07/2013)

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  • SANTA ROSA, Calif. (10/7/13)--Redwood CU announced that employees exceeded its annual $95,000 United Way workplace giving campaign goal for the 15th year in a row, with donations topping $96,000. The credit union said it encouraged workers to give through raffles, casual days, smoothie parties and other events. Donations support the United Way of the Wine Country and United Way of the Bay Area. RCU employees also recently volunteered their time to help maintain and clean at a Boys & Girls Club, and at facilities offering services to foster children and the homeless ...
  • DES MOINES, Iowa (10/7/13)--A blog hosted by credit unions payment processor The Members Group was named one of the top 20 blogs for financial marketers by The Financial Brand, an online publication covering retail banking marketing. A variety of The Members Group employees and executives contribute to the blog (, publishing posts on strategy, fraud prevention, product innovation and other industry related subjects. "Every marketer who has given blogging a try will tell you it's extremely difficult, deadline-driven work," said TMG vice president of marketing, Georgann Smith. "At the same time, the work pays off. Our clients and others in the financial institution community have come to know as a reliable resource for best practices, news and insight on the hottest topics in payments. It has been a years-long initiative for our company, and we're so honored to have the hard work of our executive-level writers and our marketing team acknowledged by such an important outlet in our industry." ...
  • ALBANY, N.Y. (10/7/13)--Lucy Gottung Halstead has been named First New York FCU's new president/CEO. Previously senior vice president and chief operating officer, Halstead joined First New York FCU in 1998. While at the Albany-based credit union, Halstead has supervised branch operations and the management team, while overseeing business development. She graduated from the College of Saint Rose with a bachelor of arts in public communications, and also graduated from the Stonier Graduate School of Banking. First New York FCU has $272.2 million in assets ...

NEW: CUAid: $100K More Needed To Aid CU Members In Colorado Floods

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MADISON, Wis. (10/7/13, UPDATED 3 p.m. CT)--Credit union people in Colorado affected by recent flooding have requested more than $200,000 in disaster relief, which means at least $100,000 still needs to be collected through, the online disaster relief system for credit unions. was activated two weeks ago by the National Credit Union Foundation (NCUF) and Mountain West Credit Union Foundation (NWCUF). Since then, they have received more than $200,000 in requests but currently NCUF has about 40% of the funds needed to meet those requests.

Click to view larger image Pictured is the aftermath of flooding to a credit union member's condominium kitchen in Boulder, Colo. For more photos, use the "Photos of Flood's Aftermath" resource link.

The flooding that occurred in Colorado last month was devastating for thousands of Colorado residents. It destroyed nearly 2,000 homes, damaged another 16,000 homes, and hit hard nearly 1,000 businesses. Highways are just now starting to reopen on a reduced volume basis. Debris caused by the flooding is being removed from neighborhoods and business districts, allowing some people to begin rebuilding their lives, personally and professionally. 
"There are numerous folks who are still waiting for the infrastructure necessary to their lives to be rebuilt adequately, allowing them to return to their properties," said Dan Santangelo, executive director of the MWCUF. "Many people who need help are credit union members. Since our philosophy in credit unions has always been summed up by the phrase 'people helping people,' I'm respectfully, but urgently, asking you to help credit union members in Colorado as they try to move forward from this disaster."

Click to view larger image This photo shows a bedroom in a Boulder, Colo., credit union member's condominium after floods. For more photos, use the "Photos of Flood's Aftermath" link. (Photos provided by the National Credit Union Foundation)

For example, Michelle (last name withheld by request), a 35-year member of Elevations CU in Boulder, lost her home for a second time in the floods. The first time was due to a short sale that she suffered when her income as a realtor decreased 75% during the recession. The September flooding hit her 650 square foot condominium in Boulder with a four foot wall of water, destroying walls, doors and windows, along with all of her uninsured appliances, furnishings and personal belongings.

Michelle has been denied any help from the Federal Emergency Management Agency, and she is currently living in a motor home on a friend's property. She expects to remain there for the next six to eight months, while her condo is rebuilt. 
"We are hearing hundreds of stories similar to Michelle's and would like to help them with a CUAid grant," noted Santangelo. "Please consider helping Colorado credit union members by making a donation to CUAid."
Credit union supporters in every state can make donations at CUAid is the only program of its kind that enables credit union employees, volunteers, and members, as well as credit unions and credit union organizations across the U.S., to contribute directly to support other credit union people.
As donations are posted through, NCUF is coordinating with the Mountain West foundation in the disaster area to distribute money efficiently to affected credit union employees and members. One hundred percent of the donations through CUAid goes to credit union disaster relief. If all donations are not used for Colorado Flooding relief, NCUF will transfer unused funds to its "General Disaster Relief fund" for future disaster relief efforts.
Organizations and individuals can use a variety of CUAid Web buttons, including those specific to the Colorado Flooding campaign, for their website. Use the link.

ICU Day Nears, CUs Preparing Special Activities

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MADISON, Wis. (10/7/13)--With Oct. 17--International Credit Union Day--fast approaching, more than 196 million credit union members in 100 countries are preparing to "unite for good" with a variety of activities to celebrate the credit union difference and demonstrate the value of credit unions. Credit unions already are tweeting their excitement.

Among the tweets:
  • "@BestAdvantageCU  will be educating our members on what we stand fork...the 7 Cooperative Principles!!"
  • "We're gearing up for #icuday! Feel free to print out this coloring page for the little ones so they can color awayJ" The tweet, from TDECU, was accompanied by a Unite for Good coloring page.
  • "Join us Oct 17th for  #cookies and #coffee in our lobby as we celebrate International Credit Union day! " said Star Choice CU, while Pen Air FCU, noted "All Pen Air FCU branches will be serving refreshments!"
Their excitement isn't new. For 65 years, since 1948--the credit union has celebrated ICU Day by reflecting on the movement's history and promoting its achievements on the third Thursday of October.
This year's theme, "Credit Unions Unite for Good," builds on the Credit Union National Association's Unite for Good campaign, which has united credit unions to work to remove barriers, create awareness of the good credit unions do for members and their communities, and foster service excellence to encourage Americans to choose credit unions as their best financial partner.
Many credit unions are extending their celebrations for the entire week--or even the entire month.

In Kansas City, Mo., Mazuma CU has united with CommunityAmerica, United Consumers and Kansas City CUs, to host a Facebook sweepstakes. The credit unions will give away $2,000 to one of three Kansas City organizations--Junior Achievement of Middle America, Down Syndrome Guild of Kansas City, or Great Plains SPCA--as well as randomly select an individual to choose a matching $2,000 contribution to a cause of the winner's choice. Voting, which began Oct. 1, is open to the general public and will end Oct. 17.

"We wanted to do more than lip service and something that would really show the cooperative spirit of credit unions," said Mazuma brand manager Andy Dickhut. "This allows us to do it in a unique way that everyone can take part in."

Together the credit unions  have more than 8,000 Facebook friends.  "Facebook is all about connecting with a community of people who share similar interests," Dickhut said. "We're all interested in doing good, so turning to social media for this idea was a natural fit."

To vote, consumers can go to any participating credit union's official Facebook page and "like" the page, which will then direct them to the vote page. There, they select the organization they'd like to win and fill out a form to be eligible for the individual drawing.  To vote from a mobile device, voters can go to

At the chapter level, North Carolina credit union chapters are activities throughout the month, with the Tarheel Chapter getting an early start--tomorrow--in a discussion about the political landscape for the 2014 election cycle. Attendees will also get federal and state legislative updates from North Carolina Credit Union League staff.  On Oct. 15, the Foothills Chapter featuring guests Al Henry, H&H Barber Shop and a local comedian, while the Western Chapter celebrates with wine and cheese, dinner and bingo.

On Oct. 17, the Northwest Chapter will have dinner, host B-52 Bingo and present its Person and Volunteer of the Year Awards.  The Southeast Chapter plans an auction to raise funds for the Southeast Chapter Charity and Scholarship Programs, with a dinner and raffle. And the Piedmont Chapter dinner meeting will feature magician Chris Hannibal.

The Cornerstone Credit Union League has announced a "$10.17 for 10/17" fundraiser for its credit union advocacy efforts in Texas. It plans to raise $25,000 for the Texas political action committee. The league said that if five members per credit union contributed $10.17 for Oct. 17,  it would raise the full amount.

Both CUNA and the World Council of Credit Unions have created Web pages with resources credit unions can use, including posters, logos, member gifts, marketing ideas and more. Use the links for more information. Credit unions can share their ideas by using the link.

And here are a few suggestions for celebrating:
  • Hold an open house at the credit union and branch offices, with tours and refreshments. It is an opportunity to build relationships with members and discuss products and services.
  • Invite elected officials to a "Meet the Members" day.
  • Get the word out about the worldwide credit union movement by displaying posters and offering international foods.
  • Have a "guest day" at the credit union where members can bring guests for refreshments and learn more about the credit union.
  • Help members "meet their credit union" by displaying photos and biographies of employees.

More CUs Announce Furlough Assistance

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MADISON, Wis. (10/7/13)--The federal government's shutdown entered its second week with more credit unions pledging their assistance to members--and nonmembers.
"We have received numerous calls from members in the past week, worried about the shutdown and asking if we can help them financially," said Robin Lentz, president/CEO of Cabrillo CU, San Diego, Calif. "Many of them are still working. They need money for gas to get to work and they still have families to feed even though they're not getting paid."
So far, more than three dozen credit unions have stepped up to help, but those are only credit unions that have reported to News Now or whose efforts were  part of  local news coverage in their communities. Given credit unions' cooperative not-for-profit structure, many more credit unions assisting their members through the shutdown are likely.
Cabrillo CU is rolling out a 0% loan to help workers and their families. The line of credit is equal to an employee's last full paycheck, up to $2,500.  Should the shutdown continue through Friday, when most of San Diego area federal employees are paid, the line of credit will appear on their account. If the shutdown lasts longer, Cabrillo CU is prepared to do it again to cover the second pay period on Oct. 25.
"It's part of a program we created in 2008 called PAL, short for Payroll Assurance Loan," said Toby Hayes, Cabrillo's vice president of marketing. Cabrillo activates it several times a year for certain federal employees when their payroll is not received for days at a time due to holidays or natural disasters. "It helps our members get by until they do get paid. Obviously, this shutdown could last a lot longer."
In addition to helping members, credit unions are leading efforts to offer advice through the media to the general public about the best way to manage finances during the furloughs.

An example: FAA CU, Oklahoma City, Okla.  CEO Steve Rasmussen offered viewers of KFOR Channel 4 advice for uncertain times ( Oct. 4). The impasse could cause interest rates to go up on credit cards, auto loans and mortgages, which means higher monthly payments, said the station. Skip-a-payments, short-term loans and building emergency cash fund were discussed.

"The one thing you don't want to do is miss a credit card payment," Rasmussen advised. "Because if you do miss those, your interest rate could accelerate. Payments would go up."
In addition to credit unions previously reported with programs to provide furlough assistance during the shutdown, others include:
  • Redstone FCU, Huntsville, Ala.  Redstone is offering free financial consulting from 7 a.m. to 10 p.m. Monday through Thursday, 7 a.m. to 7 p.m. Friday, and 10 a.m. to 7 p.m. Saturday. Free one-one-one financial counseling is also available through its BALANCE program.  It also offers furlough assistance loans up to $5,000 or the pre-furlough net monthly pay at a 2% fixed rate for 12 months, with no payment required for 60 days.
  • Hawaii State FCU, Honolulu. In addition to penalty-free term share withdrawals, it offers one- to three-month deferment of loan payments. Its free 30-minute financial checkups for members to improve their financial health include a review of credit, refinancing high-rate loans, lowering interest on credit cards and consolidating debt. High-yield savings and interest-bearing checking accounts, as well as a BALANCE financial fitness program, also are available (Hawaii Reporter Oct. 4).
  • Community CU, Rockledge, Fla.  The credit union offers two assistance packages--0% loans and fee waivers on early withdrawals on share certificates--to help government workers ( Oct. 5).
  • Coloramo FCU, Grand Junction, Colo.  For members, it waives the $30 Skip-a-Payment fee and offers personal loans in the amount of the member's net paycheck up to three months. For nonmembers, it will waive membership, title and loan fees to help them refinance loans they may have elsewhere ( Oct. 5).
  • TIC FCU, Columbus, Ga. Roughly 2,700 people are being furloughed at Fort Benning in Georgia.  The $266 million asset credit union is offering temporary short-term loans to those with direct deposit at the credit union. "This short-term loan has been developed to help you through this troubling time," TIC told members (Columbus Ledger-Enquirer Oct. 3).
  • Federal Employees CU, Des Moines, Iowa.  The $18 million asset credit union dusted off its playbook from the 1995 federal government shutdown, which lasted 28 days. If members miss a paycheck because of a furlough, the credit union will issue a no-interest loan and provide payment waivers for current loans (Des Moines Register Oct. 4).
  • MCLG Family CU, Mason City, Iowa. The $35 million asset credit union approved a special loan Wednesday that allows federal employees to borrow up to $1,000 without collateral at 4.99% interest rate instead of the normal 13.5% rate. It also allows members to skip a scheduled monthly payment on loans (Des Moines Register Oct. 4).
In Rapid City, S.D., Minuteman Community FCU President/CEO Mary Connick told the Credit Union Association of the Dakotas that it has received positive feedback about its assistance, not only from members but from other National Guard employees (The Memo Oct. 4).  One National Guard member visited to personally thank the credit union for helping out. Another thanked the credit union for helping him and his family.

"We were ready to support our service members who are affected by the government shutdown," Connick said. "We have been serving the National Guard for over 50 years, and this is just another way to provide a service to our members who serve our country. This is a typical reaction of our credit union when adverse financial situations occur that may affect our military members," she added.

Cabrillo's Hayes sums it up:  "As a credit union we were founded by federal employees. We successfully helped members through the 1995 shutdown, and we're here to help again. It's what we do best."

CUAD Takes NCUA on N. Dakota Oil Field Tour

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BISMARCK, N.D. (10/7/13)--The Credit Union Association of the Dakotas last week joined a delegation of credit union representatives and state and federal regulators on a tour of the oil-impacted areas in Northern and Western North Dakota.
Click to view larger image The Credit Union Association of the Dakotas last week hosted a delegation of credit union representatives and regulators on a tour of the oil-impacted areas in North Dakota. Among those participating, from left, were: Denton Zubke, Dakota West CU, Watford City;  Darrell Olson, president/CEO, Town & Country CU, Minot;  Robbie Thompson, CUAD president/CEO;  Bob Entringer, North Dakota Department of Financial Institutions commissioner;  C. Keith Morton, National Credit Union Administration regional director;  Amy Kleinschmit, CUAD director of compliance;  Shannon Webster, Town & Country CU senior vice president of marketing;  Buddy Gill, senior strategic communications and external relations advisor to NCUA Chairman Debbie Matz; Melanie Stillwell, CEO, Western Cooperative CU, Williston;  and Corey Krebs, North Dakota Department of Financial Institutions senior examiner. (Photo provided by Credit Union Association of Dakotas)
CUAD had requested that the National Credit Union Administration tour the area and meet with area credit unions to see firsthand the challenges facing credit unions in the rapidly growing area.
"It was a tremendously educational trip," CUAD President/CEO Robbie Thompson said. "I think that no one really understands what it is like in these areas until they experience it firsthand." He and league Director of Compliance Amy Kleinschmit led the tour.
Included in the tour group were C. Keith Morton, NCUA regional director; Buddy Gill, senior strategic communications and external relations advisor to NCUA Chairman Debbie Matz, and Bob Entringer, North Dakota Department of Financial Institutions commissioner.
The tour kicked off in Minot, N.D., on Oct. 1 with a meeting and panel discussion.  More than 20 North Dakota credit union professionals shared their experiences and asked questions of the panel.  Regulators heard about the challenges facing North Dakota credit unions, such as falling capital resulting from deposit growth, new member verification difficulties, and how increased regulation makes it more difficult to serve members. 
CUAD representatives then led the group, including North Dakota Department of Financial Institutions Senior Examiner Corey Krebs and a contingent credit union executives, to Williston, N.D., where they toured a Target Logistics Housing Facility or "man camp," that houses more than 400 oil-industry workers.
The group visited Stat Oil to discuss the long-term prospects of oil production in the Bakken area. North Dakota is the second-highest oil producing state in the country, and it is estimated that the Bakken oil field will produce oil for at least 30 years.
Rory Nelson, Western North Dakota's energy impact coordinator for the governor's office, discussed the impact of oil production on the area. He estimated that the number of permanent oil jobs in the Williston area will grow to more than 30,000 from 10,000 by 2025. 
Melanie Stillwell, CEO of Western Cooperative CU of Williston, and Denton Zubke, CEO of Dakota West CU, Watford City, stressed to regulators that the inability to find affordable housing and daycare makes attracting and retaining employees a huge challenge for credit unions. Also, competing with "oil field" salaries and the rising cost of training due to high turnover means that controlling expenses is becoming increasingly difficult for credit unions.

Filene i3 Collects Nine New Ideas for CU Innovation

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MADISON, Wis. (10/7/13)--A new report from the Filene Research Institute presents "Nine of the Latest Ideas from Filene I3."

Filene's i3 fosters the development of new ideas and innovations for credit unions. Ideas developed in the i3 program since its inception in 2003 have gone on to change state laws, improve the financial lives of millions of consumers, save millions of dollars for credit unions and drive new members to the credit union system, said Filene.

New ideas presented in the report include:
  • Homease. A web application designed to ease the anxiety of home financing, Homease tracks key milestones for homebuyers during the confusing mortgage process, similar to a popular pizza tracker, helping to reduce mortgage-related call volume from members;
  • CUnited. Essentially a "dating website" for credit union leaders looking to collaborate with peers throughout the country, CUnited matches users based on an algorithm that compares expertise, interest and willingness;
  • WheelChoice. A national network that helps credit unions sell repossessed cars directly to dealers, arranges a dealer consignment relationship, and develops a short-term car sharing program for members;
  • Living Your Legacy. A Web application that provides unbiased, confidential, lifecycle-based insurance information to credit union members, providing access to qualified, helpful professionals;
  • The Credit Union Well-Being Incentive Program. A mobile app that rewards credit union members who make socially responsible choices, helping to develop a membership base that's less risky, highly aligned with the credit union's mission, and more loyal--all key components in helping generate revenues;
  • Future Forward. A mobile app that helps credit union members determine the future value of their savings if applied to retirement or existing debt;
  • MyDime. A tablet app that helps members choose loan terms on their own and reach out to the key 18-34 demographic, the peak demand group in consumer lending;
  • Interplay. The app makes the workplace fun by using gaming components that give job-related rewards and teaches skills to engage credit union employees, a first step in retaining talented workers and preventing turnover; and
  • Mobile Payments. An update to last year's i3 idea Flash Note, Mobile Payments is an agnostic form of payment that uses existing point-of-sale infrared scanning technology to help credit unions jump from traditional payment types to digital.
To download the report, use the link.

U Of Kansas Study: Young Savers Better Investors Later In Life

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LAWRENCE, Kan. (10/7/13)--Recent University of Kansas reports might give a boost to credit unions that seek to encourage kids to save money (Credit Unions Online Oct. 4).

The trio of reports, published by the Assets and Education Initiative at the university's School of Social Welfare, found that kids and teenagers who take part in maintaining their own savings accounts may be more likely to save and invest money "with mainstream banks" as young adults.

One of the studies' author, Terri Friedline, said that young adults are twice as likely to have savings accounts and four times as likely to have invested in stocks if they had savings accounts as children. She also said that young adults who had savings accounts as kids accumulated an average of about $2,000--a total of about $1,900 more than their counterparts who didn't have savings accounts as kids.

The reports concluded that removing policy barriers that limit account ownership could benefit children and financial institutions.

In addition to offering accounts tailored to children, credit unions and credit union organizations have a variety of programs designed to get kids to start saving money at a young age. The Pennsylvania Credit Union Association (PCUA) recently reported the opening of the 52nd student-run in-school credit union in the state (Life Is a Highway Oct. 3), and the National Credit Union Foundation (NCUF) holds Reality Fairs, which are interactive financial literacy education gatherings.

NCUF's Kitsch Highlights CU Fin. Lit. Tools At Field Hearing

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MADISON, Wis. (10/7/13)--Lois Kitsch, National Credit Union Foundation National REAL Solutions program director, participated in a Sept. 26 Financial Literacy and Education Commission (FLEC) field hearing on youth and post-secondary financial education, organized by the Financial Literacy and Education Commission.
Click to view larger image Lois Kitsch, second from right, national program director for the National Credit Union Foundation, speaks about reality fairs at a Sept. 26 Financial Literacy and Education Commission field hearing on youth and post-secondary financial education. The event, held in Madison, Wis., was organized by the Consumer Financial Protection Bureau. (Photo provided by National Credit Union Foundation)
Kitsch spoke primarily on NCUF's work with reality fairs, which are interactive financial literacy tools for high school students that have proved successful for many credit unions and state leagues. Twenty-six states offer students reality fair programs--14 of which can be tied directly to REAL Solutions. An estimated 10,000 students attended a fair in 2012 and that number is expected to grow substantially in 2013.
"Experiential learning is powerful because many people learn best by doing," said Kitsch. "In fact, at our most recent Reality Fair at the [Credit Union National Associationa] Governmental Affairs Conference, a teacher said he thought the students learned a semester's worth of meaningful material in just two hours."
The commission was established under the Fair and Accurate Credit Transactions Act of 2003 and is charged with creating a national strategy on financial education. The FLEC is chaired by U.S. Secretary of Treasury Jacob Lew, Consumer Financial Protection Bureau Director Richard Cordray is the vice chairman.
The event, held on the University of Wisconsin campus in Madison, Wis., featured remarks from Cordray, who said financial education should be as fundamental to the education U.S. history and government News Now  
Kitsch was part of a panel entitled "Building Youth Financial Capability Through experiential Learning." Also participating on the panel was Jennifer Block, representing Royal CU, Eau Claire, Wis.  
The full video of the field hearing is available online. Use the link.

Maine CUs' Assets Break $6B, Membership At New High

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PORTLAND, Maine (10/7/13)--Credit unions' popularity with consumers in Maine is at an all-time high, according to mid-year statistics released by the Maine Credit Union League (Weekly Update Oct. 4).

"The trend of more Maine consumers turning to credit unions, not only as new members but strengthening existing relationships, is a testament to the appreciation and value of the cooperative structure of credit unions in providing financial services," commented John Murphy, league president. "The credit union brand resonates strongly with consumers."

From New Year's Day until June 30, the state's 61 credit unions recorded $6.09 billion in assets--an increase of $204 million. They also had an uptick of $115 million in loans--a 3% increase that saw outstanding loans exceed a record $4 billion. During that time, savings in Maine credit unions also grew by $205 million, an increase of 4.1% driven by the 8,000 new members who joined credit unions in the first half of 2013.

The net increase of 1.3% in membership saw total credit union membership in the state rise to 633,272. The figure represents just under half of the 1.33 million people living in Maine in 2012, according to the U.S. Census Bureau.

NWCUA Amplify Convention In Portland This Week

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PORTLAND, Ore. (10/7/13)--More than 600 credit union professionals and business solutions partners will get a front-row perspective into the federal government shutdown, beltway gridlock, industry regulation and financial services innovation at the Northwest Credit Union Association's Amplify Convention this week.
The convention will be gaveled into session Tuesday in Portland, Ore.
Headline speakers include:
  • Debbie Matz, National Credit Union Administration chair, delivering the opening keynote address;
  • A.B. Stoddard, associate editor and columnist for The Hill, delivering a closed session keynote address offering insight into the federal government shutdown and beltway politics;
  • Laura Kelly, chief product officer, Dun & Bradstreet, addressing how credit unions can tap new opportunities in the "Innovation 2.0" age;
  • Anthony Huey, president, Reputation Management Associates, helping attendees to perfect more powerful messages and stay on point; and
  • Bernard Lachance, singer and marketer, sharing how he parlayed his shoestring marketing approach into an appearance on Oprah and sold out concert halls.
Amplify Convention's program content underscores a "Market Share Matters" priority, ensuring that Northwest credit unions create trends, leverage growth opportunities and engage to amplify the credit union value proposition.

The social impact of Northwest credit unions will be celebrated at the Boardwalk of Miracles Dinner and Auction, which will raise funds for Credit Unions for Kids, the credit union movement's national "charity of choice" founded in the Northwest in 1986, and The Summit Awards program celebrating the highest achievers in advocacy, chapter excellence, community impact, innovation and lifetime achievement.
Coming off a successful tax battle in the Oregon Legislature and sessions that saw Credit Union Act upgrades in both Oregon and Washington, Amplify Convention also will focus on strengthening the Northwest's already well-resourced  grassroots advocacy army, said NWCUA.

More than 100 business solutions partners will showcase new and emerging technology at the Strategic Link trade show, and the Northwest Credit Union Foundation will unveil a robust strategic philanthropy vision leveraging collaboration between credit unions and community organizations with mission-aligned innovation.

Attendees will use the hashtag #CUAmplify13 during the convention.