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CO-OP introduces mobile check deposit app

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RANCHO CUCAMONGA, Calif. (12/1/10)--CO-OP Financial Services is introducing an application that allows members' deposits via their mobile phones. Developed in partnership with mFoundry, CO-OP My Deposit Mobile is designed to provide credit unions with a member service option that is advanced yet user friendly in a world that relies increasingly on mobile access, the Rancho Cucamonga, Calif.-based technology provider said. “CO-OP My Deposit Mobile helps credit unions attract new members from growing consumer segments that expect flexible, easy access points to their accounts,” said Stan Hollen, president and CEO of CO-OP Financial Services. “These members include the young, the tech-savvy and those who are cancelling their land lines in favor of mobile phones.” By choosing the deposit function on their mobile banking screen, members can view the history of remote deposit capture (RDC) transactions, take a picture of the front and back of the check, enter the check amount and complete the deposit. Credit unions already employing CO-OP’s Next Generation Network will benefit from cost-effective, speedy implementation of CO-OP My Deposit Mobile, with generally no changes required to the credit union’s host processing system. CO-OP My Deposit Mobile is part of the CO-OP Check Imaging Suite. As a client of one or more of these services, credit unions can use a single Web-based system to clear checks from all RDC points, including ATMs, home (via flatbed scanner), small businesses (via high-speed scanner) and, now, mobile phones.

Reg Z Fair Disclosure actions audio conference Dec. 8

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MADISON, Wis. (11/30/10)--“Reg Z Fair Disclosure and Call to Action,” a free live audio conference sponsored by the Credit Union National Association (CUNA), in conjunction with CUNA Mutual Group, will air from 1 p.m.-2 p.m. CT, on Dec. 8. The Federal Reserve Board recently issued a comprehensive proposal that includes imposing new consumer disclosures for credit life insurance, credit disability insurance and debt cancellation/debt suspension (including guaranteed asset protection) products. These disclosures go well beyond insuring that consumers are informed about these products; the proposed disclosures cast these products in a strictly negative light and strongly discourage the purchase of these products. If enacted, the disclosure language will have a significant negative impact on the entire credit union industry, especially members. Consumers have received an estimated $2 billion in benefits from credit insurance group products over the past five years, according to industry data. CUNA and CUNA Mutual are working together to mobilize the credit union industry and fight for disclosures that are fair, accurate and in the consumer’s best interest. The audio conference will be led by Bill Klewin, vice president and staff director of the Lending Lab in the Lending Services Enterprise for CUNA Mutual Group. Each registration provides call access for one phone line; however, the audio conference can be listened to by several people at once--in a conference room, for example. A recording of the audio conference will be available within 48 hours of the live audio. For more information, use the link.

CUNA Mutual partners on exec benefits

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MADISON, Wis. (11/30/10)--CUNA Mutual Group and the Credit Union Executives Society have formed a partnership to help credit unions attract and retain talent by enhancing their executive benefits and retirement plan services. “This new alliance will match the benefits needs of credit union executives and board members with a diverse mix of solutions to help retain, recruit and reward C-Level executives,” said Scott Albraccio, business development and marketing manager for CUNA Mutual. The service, called Executive Benefits and Retirement Service Solutions, Presented by CUNA Mutual Group, will provide continuity during difficult economic times, CUNA Mutual said. “Our ‘Gap Analysis’ will help to identify shortfalls in a senior leader’s retirement plan and design programs to specifically fill those gaps. This allows executives to focus on their credit unions’ financial strength, rather than worrying about their own personal needs,” Albraccio said. Each of eight options includes a specialist, who goes through a five-step process to create and implement an effective program. Also, CUNA Mutual’s retirement plan programs use an outcome-based approach to help credit union employees attain a financially secure retirement. The programs have been designed around the needs of credit unions, are easy to administer and feature superior fiduciary support, CUNA Mutual said. The investment options and educational resources help employees make good decisions. For more than 50 years, CUNA Mutual and its subsidiaries have offered retirement programs and now manage more than 7,500 plans with more than 500,000 participants and $11 billion in assets.

RockStar speaker keynotes Marketing Management School

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MADISON, Wis. (11/29/10)--Credit unions will soon be marketing like rock stars. Credit Union National Association has just announced this year’s keynote speaker, Robin “The RockStar Speaker” Creasman, for its 2011 Marketing Management Schools, to be held May 16-19 at the Hard Rock Hotel in San Diego. Creasman delivers the message that everyone has the ability to stand out like a rock star, and move from average to awesome by understanding the power within themselves. Drawing on more than 25 years in the entertainment industry, Creasman reveals how his relationship with such legendary performers as Paul McCartney, Trisha Yearwood, Travis Tritt, Terry Bradshaw and Jeff Gordon helped him understand what gives a person that rock-star quality. Creasman’s keynote will open the conference aimed at credit union marketing professionals. Immediately following the keynote address, attendees will work in teams to discuss how to use Creasman’s R.O.C.K.S.T.A.R. Success Principles and identify opportunities to implement at their credit union. Participants will have opportunities to network and collaborate throughout the event. One of the industry’s longest-running conferences on marketing, the CUNA Marketing Management School features three learning tracks:
* Marketing 101--for credit union staff new to marketing; * Beyond the Basics--for experienced credit union marketing professionals; and * Innovate, Strategize, Lead--for individuals focused on a leadership role.
Attendees will hear about proven credit union marketing techniques, and take the first steps to implementing them in their credit union.

iCredit Union Magazinei featuring The Works compliance blog

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MADISON, Wis.(11/24/10)--Credit Union Magazine’s website, credit unionmagazine.com, now features a regulatory compliance blog from PolicyWorks, Des Moines, Iowa. “The Works” is a blog that covers compliance topics such as the Credit Card Accountability, Responsibility, and Disclosure (CARD) Act of 2009, Bank Secrecy Act policies, indirect lending due diligence, fair credit reporting rules, and other issues. Contributors to The Works include Policy Works’ Andrea Stritzke, vice president of regulatory compliance; Adam Bates, compliance attorney; Kyle Woodmansee, compliance specialist; and Julie Vande Hoef, director of government affairs. PolicyWorks provides regulatory compliance solutions for credit unions and government and public affairs consulting. It is a partner with the Iowa Credit Union League. To access The Works, visit Credit Union Magazine’s website and select “compliance” under the “Topics” button.

EasCorps DeposZip surpasses 100000 users

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BURLINGTON, Mass (11/23/10)--DeposZip, the proprietary remote deposit capture (RDC) service for households and businesses offered by Eastern Corporate FCU and its subsidiary, Vertifi Software (Vertifi), has surpassed 100,000 registered users from 62 credit unions nationwide. Since its inception in late 2007, DeposZip has processed 850,000 checks totaling $660 million--including $41 million received via mobile banking channels since its mobile program rolled out earlier this year. DePosZip lets credit union members, including business account holders, deposit checks through scanners or program-supported smart-phone applications. The smartphone applications, which are available on the App Store and Google’s Android Market, capture check images with the phone’s camera. Image pre-processing and validation take place on-device. Both the desktop and mobile platforms process checks electronically end-to-end through Vertifi. Deposits are posted to members’ accounts in real time with immediate access to check images. One of the earliest adopters of DeposZip was Hanscom FCU in Bedford, Mass. Scott Post, senior vice president of strategy and delivery at the credit union, said Hanscom FCU has found a significant correlation between its RDC users and the number of credit union services they use. Post explains that the credit union’s 2,000 RDC users have on average 7% higher share balances, 45% higher loan balances, 12% more share accounts and 30% more loan accounts.

Bluepoint offers free software licenses for corporate transitions

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VISTA, Calif. (11/22/10)--In an effort to maintain the continuity of payment services to credit unions and their members, Bluepoint Solutions has announced the availability of a transition program for natural person credit unions that have branch capture software licenses purchased through Western Bridge Corporate CU and Southwest Corporate FCU. More than 1,000 credit unions are running Bluepoint’s branch capture solution through WesCorp and Southwest. The Vista, Calif.-based provider of remote deposit capture, item processing and enterprise content management solutions will honor existing licenses. It also is offering a complimentary upgrade to the most recent version of its ImagePoint Branch application when a credit union initiates a direct support contract with Bluepoint. “The goal of the program is to allow these credit unions to continue using our solution that they know and trust without having to retrain their employees or make an additional financial investment,” said Hal Tilbury, Bluepoint’s CEO and founder. “We are taking the lead from the National Credit Union Administration (NCUA) Corporate Resolution Plan and doing whatever we can to guarantee the continuity of payment services to credit unions and members. This is one way we can demonstrate our long-term commitment to the credit union movement.” NCUA has implemented a “Good Bank/Bad Bank” model to facilitate the corporate resolution process. Bridge corporate credit unions (“good banks”) are chartered by the NCUA Board to purchase and assume “good” assets and member share deposits from the conserved corporate credit unions (“bad banks”) (Credit Union magazine Nov. 15). The NCUA has previously stated that payments and settlement activities will be the focus of the bridge corporates. Credit unions currently using branch capture solutions purchased from a corporate credit union can immediately transfer those licenses to Bluepoint with no service interruption or additional cost, Tilbury said.

New Aimbridge service revs up auto loans

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ENGLEWOOD, Colo. (11/22/10)--A new service from Aimbridge will allow credit union members to access auto loan pre-approvals remotely from auto dealerships and through the Web. Aimbridge, a provider of auto buying and lending software, said the service will make it faster for members to get their loans approved and funded. It also will make pre-approvals more accessible to credit union members, helping credit unions and credit unions service organizations (CUSOs) capture up to 70 % of their member auto loans, according to Aimbridge. “The ability to provide dealers with access to loan pre-approvals when members need to make purchases will provide a better overall lending experience,” said David Lindsey, president of Aimbridge. “It’s a win for our dealer partners, members and our CUSO and credit union clients.” Member auto loan pre-approvals will be automatically accessible in the DealerTrack, RouteOne and AppLine dealer applications portals, and online through WhereMembersBuy.com. The offering is part of a suite of services Aimbridge provides, including indirect lending, indirect leasing, after-hours underwriting and online auto shopping.

CUTEK creates HTML safe deposit box for CU

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MURRIETA, Calif. (11/19/10)--Financial technology services provider and consultant CUTEK Inc. has collaborated with NASA FCU, a $1 billion asset institution in Upper Marlborough, Md., to create an HTML safe deposit box interface that allows members to securely access boxes online. NASA FCU approached CUTEK with the idea of providing members’ online access to their safety deposit boxes. The credit union designed the interface and CUTEK configured it to integrate with the credit union’s existing Symitar database. The interface reads the credit union’s inventory of safe deposit boxes and provides a list of both available and rented boxes. At the end of each day, the program automatically updates the inventory and provides a status update. CUTEK created five functions for the interface:
* rent a new box; * revise a box; * access a box (creates paper trail with ID, application); * print disclosure; and * surrender a box (includes prorated refund);

uMonitor virtual conference attendance up 72

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MEMPHIS, Tenn. (11/19/10)--In what may be an indication that the virtual conference is gaining some traction in the credit union industry, uMonitor’s recent second annual user conference saw a 72% increase in attendance from its inaugural year. More than 180 people and 25 credit unions took part in uShare, a two-day virtual event for users of uMonitor’s member acquisition and retention solutions. The event featured an interactive presentation from industry leaders and time for collaboration among conference participants. Keynote speakers included Louis Hernandez Jr., chairman and CEO of enterprise solution provider Open Solutions and author of “Too Small to Fail,” and Butch Leonardson, senior vice president and chief information officer of BECU of Seattle. Other presenters at the conference included Star One CU of Sunnyvale, Calif., Sandia Laboratory FCU of Albuquerque, Calif., and uMonitor partners T8 Webware, Next IT, William Mills Agency, Experian and TransUnion. Session topics included streamlined online account opening, person-to-person payments, account-to-account money transfers, multichannel integration, social media and marketing. uMonitor also provided an update on 2010 successes and a technology roadmap for 2011. The Memphis, Tenn.-based provider of account opening and funding solutions offered existing users of its uTransfer technology free implementation and no transaction fees for its person-to-person payments service for the remainder of 2010.

Desjardins Group TMGFS pact to provide rewards cards

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DES MOINES, Iowa (11/19/10)--In a historic agreement for cooperative financial institutions, TMG Financial Services and Desjardins Bank of Florida have entered into an agreement to offer a consumer rewards credit card to clients in the U.S.
Click to view larger image Daniel Veilleux, president and chief financial officer of Desjardins Bank of Florida, and Jeff Russell, president of TMG Financial Services, met in Canada to formally sign an agreement to offer a consumer rewards credit card to bank Desjardin members in the U.S. (Photo provided by TMF Financial Services)
TMG Financial Services is a subsidiary of TMG, a card processing credit union service organization affiliated with the Iowa Credit Union League. Desjardins Bank of Florida is a subsidiary of the Desjardins Group of Canada, a cooperative financial institution based in Canada. Desjardins Bank of Florida primarily serves Canadian citizens who have immigrated to or reside for part of the year in the U.S. TMG Financial Services has finalized an issuing agreement with the subsidiary and will begin underwriting credit cards in January. “This is a historic agreement for TMG Financial Services as we are partnering with one of the world’s largest and most well-known cooperative financial institutions,” said Jeff Russell, president/ CEO of TMG Financial Services. “With more than $173 billion in assets and 5.8 million members in Canada, Desjardins Group is a model for cooperatives across the globe.”

CUBase adds default maturity backdating

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CU*Base adds default maturity, backdating GRAND RAPIDS, Mich (11/18/10)--The 10.3 release of the CU*Base software from CU*Answers, a Grand Rapids, Mich.-based credit union service organization, includes two new options that provide more flexibility in dating deposit products. To make it easier to set up special certificate products, credit unions are now able to specify a default renewal code and renewal certificate of deposit type on the certificate type configuration. For example, to offer special promotional rates for certificates by limit to a single term, credit unions can set the new default code to something other than auto-renew. Or, for products that do auto-renew by default, credit unions can specify a different default renewal CD type (such as a nine-month special CD to automatically roll to the standard three-month CD). CU*Answers also announced a new feature to automate back-dating or effective-dating. This new option allows users to “unlock” and enter a prior date, with CU*Base automatically processing any necessary adjustments to dividends, interest, dates on printed forms and make other adjustments. An on-going focus has been to simplify account adjustment features, which can be a very complicated manual process, according to CU*Answers. With the CU*Base 10.3 release, the effective-dated account transfers feature provides the ability to unlock a previously posted date and enter a past effective date, move money from on account to another and have the system subsequently calculate and post appropriate adjustments to dividends or interest.

CUSO launches collections Web-based promo services

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ST. PETERSBURG, Fla. (11/18/10)--PSCU Financial Services offers two products aimed at making life more convenient for the credit unions it serves: a credit card collection service and a suite of customizable marketing materials. CUCollect Core credit card collections service provides automated calling during extended hours to help credit unions increase collection rates. The service makes up to three calls a day from 8 a.m. to 9 p.m. Professional operators take all inbound calls, obtain urgency payments and update accounts. The service--which offers a 70% right-party-connect ratio--makes 10,000 calls per hour and can contact cardholders up to 20 times per month. “Credit unions can boost collections and reduce losses with extended hour services conducted by our collections staff,” said Donna Floyd, collection relationship manager at PSCU Financial Services, a credit union service organization that serves 1,500 credit unions nationwide. “The cooperative charges a flat fee per account with no additional charges for urgency payments, which is a very attractive pricing for the credit union.” The NetEffect Marketing Gateway is PSCU Financial Services’ suite of Web-based, customizable promotional materials. Credit unions can access promotional materials for credit, debit, prepaid, CURewards and e-commerce solutions, and for small business owners and other key market segments. Credit unions can brand The NetEffect Materials, and offer some personalization options. For example, with Design Your Own Card members can upload a personalized photo for their cards, or select from a library of images. The platform is available for credit cards and will soon be available for debit. Other recent additions to The NetEffect include:
* CURewards: catalogs, program inserts, member loyalty rewards materials, inserts for gift cards, rebate rewards and transaction level rewards; * Debit: cash-back pieces and prewritten content along with updated small-business materials; * Credit: small-business marketing content; * Prepaid: holiday hangtags and an expedited order process; and * e-commerce: start-up kits and campaigns to promote mobile banking.

CU Resources collaborates on student loans in Texas

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DALLAS, Texas (11/17/10)--Texas parents will get help in determining the best way to pay for their students' higher education through a collaboration between Credit Union Resources Inc. and Credit Union Student Choice. According to Bob Gallman, executive vice president of CU Resources, "private student loans have become a critical education funding component for millions of families" struggling to keep up with skyrocketing college costs. He noted credit unions "have a tremendous opportunity to deliver economic value to borrowers and positive results to their bottom lines." Student Choice is a credit union service organization that helps its client credit unions make school-certified private direct loans to students and families at a local level. It has 160 credit union clients and more than 20,000 loans on the books. Credit Union Resources is an affiliated company of the Texas Credit Union League.

CUNA Mutual IMM team up on digital signatures

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MADISON, Wis (11/17/10)--Users of LOANLINER, CUNA Mutual Group’s online loan application system, can sign documents electronically through a new interface developed by CUNA Mutual and document automation provider Integrated Media Management. With this development, credit union members can complete loan application documents anywhere, any time, according to CUNA Mutual and IMM. The interface will affect about 6,500 credit unions that use LOANLINER documents for member loan applications, including more than 525 credit unions already using loanliner.com. The agreement between CUNA Mutual and IMM allows users of LOANLINER to benefit from IMM’s remote deposit signature capture and secure document delivery solution, TotaleAtlasWeb. The IMM technology provides authentication of members prior to signing. “When used along with CUNA Mutual’s loanliner.com, this interface provides real-time delivery of compliant documents and an efficient and secure method of electronically signing documents,” said Dan Murray, CUNA Mutual vice president. “The IMM-CUNA Mutual partnership will greatly benefit credit unions by providing a seamless, hands-off approach to documents created with LOANLINER and then completed in-branch or remotely via the Web using IMM solutions,” added Chuck Klein, CEO of IMM. More than three million loan applications have been filed through loanliner.com in the past five years.

CUSO site offers free auto loan marketing materials

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LENEXA, Kan. (11/17/10)--Beyond Marketing LLC, a full-service marketing credit union service organization, is offering free auto loan promotional materials online. Beyond Marketing established the BFree website for credit unions to access free quarterly promotional materials at www.beyondmarketingllc.com/bready/bfree/ earlier this year. This quarter’s auto loan marketing materials include print items, Web banner ads, in-branch lobby screens and ATM screens. No-charge, ready-to-use promotional downloads for mortgage loans and the benefits of joining a credit union also remain available online. “Industry-wide, credit unions experienced a 4.99% decline for auto loans in 2010 year-to-date versus 2009, predominantly in new vehicle loans,” said Curtis Hays, director of strategy for Beyond Marketing. “To help credit unions recapture lost market share, Beyond Marketing determined to offer the free auto loan promotion materials for fourth quarter 2010.” Downloading the materials is simple, using the following steps.
* Visit http://www.beyondmarketingllc.com/bready/bfree/. * Select the “Download Theme” button and the materials will be available for download. The download will take five minutes or less. * Save files to provide to a commercial printer or art director for quality local production.

CO-OP My Deposit expands to CUs business

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RANCHO CUCAMONGA, Calif. (11/16/10)--With the latest enhancement of CO-OP Financial Services’ CO-OP My Deposit product, credit unions can offer their small-business members the ability to electronically submit checks for deposit. “This expansion of our check imaging suite allows credit unions to target a lucrative and underserved segment in today’s economy--small business owners,” said Stan Hollen, president/CEO of CO-OP Financial Services. “The upgraded CO-OP My Deposit is a perfect fit for small- to medium-sized businesses, as well as schools, religious organizations and nonprofit associations, that need to deposit checks on a regular basis. CO-OP My Deposit was introduced in 2008 for credit union members to scan and deposit checks from their homes. The server-based application now eliminates the need for small-business owners with high check volumes to travel to the branch as well. Set-up is straightforward--only a high-speed scanner and a personal computer with Internet access are needed to use CO-OP My Deposit. The high-speed scanner can be ordered from the private, online CO-OP Scanner Store. Scanners range from those that can process dozens of checks per minute to a single-feed scanner that still reads both sides of the check in a single pass. The advantages of CO-OP My Deposit include reduced float time, online revisions and adjustments, e-mail receipts, online history viewing, and automatic data capture and balance before checks are submitted to the credit union, said CO-OP. Robust risk and fraud assessment are performed immediately, and all identifying information processed through the imaging product is stored so duplicate checks can’t be deposited separately.

CO-OP Member Center offers outbound call services

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RANCHO CUCAMONGA, Calif. (11/15/10)--CO-OP Member Center will offer outbound call services to help credit unions pursue lending opportunities, support marketing efforts and provide varied member services. A CO-OP Member Center release said two types of outbound call services are available. Outbound interactive voice response (IVR) can provide sales, new member orientation, payment reminders and phone surveys. Live agent calling is used for sales, auto loan recapture, pre-screening lending and Regulation E opt-in overdraft protection. Amplify FCU, Austin, Texas, employed CO-OP Member Center outbound calling to support two separate two-week lending campaigns in 2010 to achieve a triple-digit increase in lending results and generate almost $1 million in loan originations, the release stated. Mark Chatfield, CO-OP Member Center chief operating officer, said outsourcing outbound calling allows credit unions to pay only for the calls that are needed during a specific time period. CO-OP Member Center is a wholly owned subsidiary of CO-OP Financial Services.

ProfitStars introduces Web deposit account origination

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MONETT, Mo. (11/15/10)--The ProfitStars division of Jack Henry & Associates Inc. has introduced Opening Act Express, a Web-based deposit account origination system. Opening Act Express can be used to offer basic online account opening services and then expand the service based on member and market demands, a company release said. The system enables members to open new deposit accounts and transfer funds to them via automated clearinghouse (ACH), debit cards or credit cards. The process includes multiple identity verifications, credit and Office of Foreign Assets Control (OFAC) checks, and queries against account history. Opening Act Express is offered through a strategic partnership with MeridianLink Inc., Costa Mesa, Calif. It can be integrated with any core system or Internet banking platform and can support institution-defined deposit products, said the company.

CU Cooperative Branching to pay 5 dividend

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HARAHAN, La. (11/15/10)--CU Cooperative Branching LLC will pay a one-time cash dividend of 5% per share to investors. The dividend payout is the first made by the credit union service organization (CUSO) founded in 1992 to provide shared branching services to Louisiana credit unions. It will be payable to shareholders on Dec. 31. The payment signals that the CUSO has “matured” as it has expanded its network and increased the number of outlet locations, said Anne Cochran, president/CEO of the Louisiana Credit Union League in a CU Cooperative Branching press release. CU Cooperative Branching offers a shared branching network with 110 locations throughout Louisiana.

Cardtronics enters agreement to provide ATM advertising

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HOUSTON (11/12/10)--Cardtronics Inc. will bring third-party advertising to its ATMs in the U.S. through a multi-year agreement with i-design, a United Kingdom company that offers the atmAd marketing platform for self-service devices. Cardtronics plans to place advertising on 2,200 kiosks in 7-Eleven stores nationwide. The company earlier introduced third-party advertising on 800 ATMs operated by its United Kingdom subsidiary Bank Machine. The agreement calls for i-design to sell advertising space to third-party brands for advertisements that can be placed on Cardtronics ATMs equipped with atmAd software in both the U.S. and the United Kingdom. Cardtronics and i-design tested third-party ATM advertising in the U.S. with a pilot program that ran ads for one of the nation’s largest beer brewers. Independent research showed that consumers who saw the ads had more than 95% recall of the advertised brand. In addition, 94% said the ATM transaction was a better experience when the advertising campaign was playing.

UMonitor introduces mobile version of online account opening

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LAS VEGAS (11/10/10)--UMonitor introduced a mobile version of its online account opening and person-to-person (P2P) payment and account-to-account (A2A) money transfer services at the BAI Retail Delivery Conference. The mobile service allows credit union members who use the company’s uOpen, uFund or uTransfer services to use a smart phone to open and fund new accounts and make A2A or P2P transfers. A uMonitor release said multi-channel integration is the first step in deploying next generation banking services. The new mobile service is part of the company’s strategic plan to create a “ubiquitous” banking presence, the release said. There are currently 60 million smart phone users in the U.S., with smart phones expected to outnumber feature phones by year-end 2011, according to predictions from The Nielsen Co., New York. Back in March, uMonitor introduced P2P money transfer service as a part of uTransfer Release 5.0 (News Now March 22). uTransfer, available since 2003, allows users to move money online in a secure environment. The P2P transfer service lets consumers send and receive money electronically via e-mail and mobile phone to and from any third party with a credit union account.

CU Members Mortgage honors seven scorecard award CUs

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DALLAS (11/9/10)--CU Members Mortgage has honored seven credit union partners for their performance, based on scores earned in the CU Members Mortgage Scorecard program for fiscal year 2009-2010. Winning honors were:
* Top overall credit union: Eli Lilly FCU, Indianapolis; * Mortgage Ease I: Credit Union of Texas, Dallas; * Mortgage Ease II: Montgomery County Teachers FCU, Rockville, Md.; * Mortgage Ease III: Eli Lilly FCU; * Mortgage Ease IV: Security Service FCU, San Antonio; * Outstanding League: Florida Credit Union League, Tallahassee; and * Outstanding Marketing Achievement: Sandia Area FCU, Albuquerque, N.M.
The scorecard evaluates credit union mortgage programs based on their progress, effectiveness and quality.

Southeast Corporate debuts free online ALM videos

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TALLAHASSEE, Fla. (11/8/10)--Southeast Corporate FCU is offering a free six-part asset liability management (ALM) training series to its member credit unions. The series aims to educate participants about key ALM concepts, how to read an ALM report and how to make better day-to-day ALM decisions. Content is aimed at executives, board members, and asset liability committee (ALCO) members. The first segment is posted on the corporate’s website. To access, use the link. Additional segments will be posted every two weeks, according to a Southeast Corporate release. Trey Rudder, Southeast’s vice president of interest rate risk assessment, said the training series was developed to help credit unions respond to the National Credit Union Administration’s increased focus on the ALM process, as well as economic conditions.

CU Direct Corp. announces expanded lending conference

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ONTARIO, Calif. (11/8/10)--CU Direct Corp. will offer a new lending conference to the credit union industry in 2011. The new conference will replace the annual CUDL Auto Lending Symposium with an event that focuses on all aspects of the lending marketplace, according to a company announcement. The conference will be held May 11-12, 2011, in Newport Beach, Calif., and Sept. 14-15 in Washington, D.C. CU Direct is the parent company of CUDL, Lending Insights and Lending 360.

CU Student Choice adds consolidation grad program loans

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WASHINGTON (11/5/10)--Credit Union Student Choice will begin offering private consolidation and graduate business loan programs to all its credit union clients in 2011, according to a company announcement. The private consolidation loan will allow college graduates to consolidate multiple private student loans into a single loan. Scott Patterson, executive vice president, said the surge in private student lending activity in the last decade creates significant opportunity for this market. The graduate business loan will be available to students attending an approved business school and will be structured similar to undergraduate loans. Credit Union Student Choice is a turnkey private student lending service serving more than 165 credit unions nationwide. Participating credit unions make school-certified private student loans that are held on their own balance sheets.

Jack Henry offers security monitoring for Episys CUs

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MONETT, Mo. (11/5/10)--Jack Henry & Associates Inc. has announced that its Gladiator Enterprise Security Monitoring (ESM) solution is available to credit unions using the Episys core system. Gladiator ESM offers an additional security layer to help credit unions respond to regulatory mandates for guarding against information security threats, including identity theft, according to a Jack Henry release. The Gladiator solution also expands information security monitoring and reporting capabilities to include the Episys system and IBM pSeries AIX host systems used by Symitar’s in-house and EASE clients. Gladiator ESM is fully automated, integrated with the core system and supported with continuous monitoring, said the company. It provides immediate response to security threats and supports compliance with mandates through real-time monitoring, immediate notification, and comprehensive reporting on key events in core software systems. Gladiator ESM is provided by Gladiator Technology, a managed security services provider that exclusively serves financial institutions. Gladiator Technology is part of Jack Henry’s ProfitStars division.

Xtend revenue breaks 1 million

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GRAND RAPIDS, Mich. (11/4/10)--Xtend Inc., a credit union service organization (CUSO) that delivers services to 120 credit unions nationwide, has reported revenues of more than $1 million for the first time. The eight-year-old organization announced that revenues increased 44.9 % when a 10-month period ending in July 2010 was compared with the same period one year earlier. Divisions that made a significant year-to-year contribution to increased revenues included the Xtension Call Center, the Audit Link compliance monitoring branch, the Member Reach communication unit, and back office units for mortgage servicing and general bookkeeping. Owned by 49 credit union partners, Xtend offers managerial, operational, marketing, technical planning and consulting services to credit unions.

VINtek expands direct-to-consumer auto lending

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PHILADELPHIA (11/3/10)--VINtek announced the expansion of its direct-to-consumer automotive lending platform to include additional services for credit unions and other financial institutions. The expanded service provides auto finance leads to financial institutions via VINtek’s tax, tag and title calculator. Consumers who use the online calculator are directed to participating financial institution sites to complete a loan application. VINtek also automates time-intensive tasks such as document fulfillment, including loan and lien perfection documentation; tracking of titles from sellers and other lienholders; and document execution quality control. Consumers can benefit from the “DMV Concierge” service that handles titling and registration, VINtek said.

CUNA Tech Council awards Bluepoint Solutions Best of Show

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MADISON, Wis. (11/2/10)--The CUNA Technology Council recognized Bluepoint Solutions, Vista, Calif., with its “Best of Show Award” at the BAI Retail Delivery Conference & Expo. The award is based on Bluepoint’s commitment to furthering the growth of products and services in the credit union marketplace. Bluepoint was selected from more than 200 exhibitors on the basis of affordability, benefits offered to credit unions and their members, a commitment to open standards, current product usage and the company’s overall health. The company’s products include remote deposit capture, image-based item processing, enterprise content management and receipt management. Rudy Pereira, Technology Council chair and senior vice president of operations and technology at Alliant CU, Chicago, said executive committee members canvassed the exhibit hall to find a vendor that stood out as a technology innovator.