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Intersections partners with Childrens Miracle Network

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CHANTILLY, Va. (12/15/10)--CUNA Strategic Services provider Intersections Inc. has announced plans to partner with Children's Miracle Network, which raises funds for more than 170 children's hospitals across North America. Intersections is a provider of consumer and corporate identity risk-management services. It plans to raise funds for the network through corporate initiatives and by donating a portion of its proceeds from the new Identity Guard memberships to the network. "Children's Miracle Network gives children and their families hope by providing them with financial and emotional resources to help them get through the most difficult of times," said Intersections Chairman/CEO Michael Stanfield. The group's sponsorship of the cause will "help raise awareness and funds that will make a difference across communities, and most important, with children," he added.

Pass-through credit processing live at CO-OP Financial Service

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RANCHO CUCAMONGA, Calif. (12/15/10)--CO-OP Financial Services has gone live with pass-through processing for credit card transactions. Pass-through credit processing, also known as internal credit processing, allows credit unions to maintain control and customization in servicing their members, while implementing a less expensive processing solution than a fully outsourced processing solution. With pass-through processing, the credit union’s host platform is the system of record for the credit card accounts. The credit union processes all transaction authorization and posting, and back-room services, including servicing and collections. “With CO-OP Pass-Through Credit, we can now offer our clients the simplicity and lower processing costs of a bundled debit and credit solution,” said Stan Hollen, president/CEO, CO-OP Financial Services. “Credit unions can maintain a high level of control and customization in their credit card programs, and at a great value.” CO-OP Pass-Through Credit is an internal credit processing solution provided through a single connection to the host and delivered with the same CO-OP fraud, chargeback and credit union-servicing processes used for debit and ATM program support. CO-OP Financial Services is also offering a white paper entitled “Credit Card Processing: Insource or Outsourced? A Comparative Study.”

Fiserv enhances online-payment marketing website

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BROOKFIELD, Wis. (12/15/10)--FiServ has enhanced its online-payment marketing website to offer financial institutions more self-serve marketing materials. Financial institutions that use CheckFree, RXP, Paytraxx or ZashPay payment systems provided by Fiserv can access from the site marketing materials, such as postcards, statement stuffers, e-mail templates, online landing page content and banner ads. Interactive tools, such as prerecorded podcasts, time savings calculators, and video tutorials offering step-by-step instructions, to help potential users understand the value of online payments, are also available for download. Fiserv said its statistics for the previous year show that among a group of 69 financial institutions, those that used one or more Fiserv-developed online bill payment marketing campaigns saw active users grow an average of 21% to nearly 32%, versus an average growth of 16.5% for nonmarketers. Fiserv said its research also indicates that bill payers are among the most loyal and profitable financial institution customers. Norb Adrian, vice president of information technology at Centra Credit Union, Columbus, Ind., said the credit union has seen an increase in bill payment users of 18% since it began working with Fiserv. Centra CU has also recently launched Fiserv’s ZashPay person-to-person payment service. “Despite increasing usage over the last decade, only half of online banking users currently pay bills at their bank or credit union website, leaving significant room for continued adoption,” said Geoff Knapp, vice president of online banking and consumer insights for Fiserv.