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Products Archive

Products

Ongoing Operations powers new Cloudworks IT suite

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HAGERSTOWN, Md. (12/16/10)--Credit union service provider Ongoing Operations has partnered with Cloudworks to create a new suite of information technology offerings specifically for credit unions. The partnership blends Ongoing Operations’ experience as a business continuity and disaster recovery solutions provider with Cloudworks’ focus on delivering hosted applications. The new Cloudworks powered by Ongoing Operations solutions suite will initially include Hosted Exchange and Virtual Desktop products. The new products are designed to reduce total cost of ownership, shift capital expenditures into predictable monthly service fees, and improve the end-user experience.

Symitar VIP attracts Experian QAS on addresses

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BOSTON, Mass. (12/16/10)--Experian QAS will integrate its address verification software into Symitar’s Episys core processing system through a partnership announced Tuesday. The move was made possible when Experian joined the Symitar Vendor Integration Program (VIP). The Experian technology will allow users to verify and standardize member addresses in real time. The QAS Pro Web integration with Episys is designed to reduce returned mail and associated costs, improve member satisfaction and increase marketing effectiveness. “Credit unions have a finite number of potential members; therefore, service is of paramount importance,” said David Northridge, vice president of client retention for Experian QAS. “By verifying the member’s address up front, credit unions can do more to improve the member onboarding process and ensure the delivery of time-sensitive communications.” VIP membership enables Experian to integrate the QAS software directly with Episys. Once enabled, Episys users have the ability to employ Experian QAS functionality for newly captured addresses, and for unverified existing addresses. The QAS Pro Web integration with Episys is available to users immediately.