GRAND RAPIDS, Mich. (12/21/10)--Xtend Inc. has been contracted by Alaska USA FCU to help provide uninterrupted service following the liquidation of one of its credit union partners. On Oct. 29, the National Credit Union Administration was appointed liquidating agent of Spokane, Wash.-based The Union CU (TUCU) and immediately worked with Alaska USA FCU and Numerica CU to purchase and assume certain assets and liabilities of TUCU. Alaska USA FCU contracted Xtend to provide operational support services to help ensure continuous member service and back office operations during the transition. The credit union service organization was contracted to provide call center, bookkeeping and compliance monitoring services.
GRAND RAPIDS, Mich. (12/21/10)--CU*Answers has signed and activated more than 110 credit unions for Mobile Web Banking, which it provides free as part of the It’s Me 247 Online Banking suite. Mobile Web Banking allows members to access accounts from their mobile devices and be automatically redirected to a mobile-optimized version of the credit union’s It’s Me 247 website. The mobile banking service has features similar to CU*Answers’ It’s Me 247 online banking solution, such as the ability for member to view account balances and transaction histories and make transfers between accounts. CU*Answers also says that it has developed a collaborative marketing strategy to assist credit unions in promoting the mobile banking service to members. Lobby posters, statement inserts and other collateral materials are available at discounted pricing.