NORTH CANTON, Ohio (12/20/13)--The installation of six automation-enabled Opteva ATMs from Diebold Inc. helped drive the design of Vantage West CU's new tellerless branch in Tucson, Ariz.
Diebold is a CUNA Strategic Services provider.
"With members managing many transactions on their own, our representatives will have more time to help those members requiring additional services," said Jamie Hernandez, Vantage West branch vice president and regional manager. "We're delivering more personalized service, while also promoting efficient self-service banking, to enhance members' experiences in an open, inviting branch."
The deposit automation-enabled ATMs allow Vantage West's members to complete envelope-free deposits. Members insert cash and checks into the ATM and follow prompts to complete transactions, walking away with receipts featuring images of deposited checks.
The $1.2 billion-asset credit union also uses a CO-OP NextGen ATM shared branching terminal operating on Diebold's Agilis software.