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Open Solutions HandySoft Global deploy process solutions

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VIENNA, Va. (2/4/08)--HandySoft Global Corp. and Open Solutions have partnered to offer Open Solutions’ clients with access to HandySoft’s BizFlow Business Process Management solution. BizFlow allows financial service providers, including credit unions, to improve member services through process automation. The solution ties enrollment, eligibility, lending and accounts payable forms with their corresponding data. Through the partnership, Open Solutions clients, especially Digital Document Systems (DDS) clients, can initiate, manage and monitor workflows associated with new member enrollment, lending, check processing, accounts payable and receivable, and human resources. DDS has an online archive system for access to scanned documents. The combination of DDS and BizFlow provides a foundation in which documents can trigger and update client activities and back-office operations, Open Solutions said.

130 CUs sign up for CU HERE

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TALLAHASSEE, Fla. (2/4/08)--More than 130 credit unions have signed up to participate in CU 24’s CU HERE Premium program. CU 24 is a national credit union-owned point-of-sale network. The CU HERE Premium program, which was created in December, will go live Wednesday. Member credit unions can opt into the program through 2008. Participating credit unions include 29 of the largest 200 credit unions in the U.S. Four of the top 10 markets in the U.S. are represented--Dallas; Miami; Washington, D.C.; and Atlanta. Twelve of the top 50 markets, including Tampa/St. Petersburg, Fla., New Orleans and Cleveland, also are represented, the company said. CU 24 has more than 100,000 ATM terminals nationwide, with access in major retailers including Walgreens, Publix, Winn Dixie, Crown Petroleum, Wal-Mart stores, Sam’s Club, Food Lion, Home Depot, Dillards, Racetrac and Texaco.

CSCU FIS offer new card fraud solution

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JACKSONVILLE and CLEARWATER, Fla. (2/4/08)--Card Services for Credit Unions (CSCU) and Fidelity National Information Systems (FIS) will offer Compromise Manager, a new card fraud solution. Compromise Manager allows credit unions to delay blocks or specify a date to begin blocking; mitigate losses through timely blocking; reduce the administrative costs of staffing; provide for account actions online or data mining offline; and automate compromise notifications to cardholders. “We know that plastic card fraud is a growing concern, but we also know that fraud is manageable, and that credit cards still have the highest return on assets of any loan opportunity for credit unions,” said Robert Hackney, CSCU president. Fraud prevention is becoming a critical focus at smaller financial institutions, added Tony Ficarra, executive vice president of e-Business Services for FIS’ Integrated Financial Solutions division. CSCU has more than 3,200 member credit unions with more than 12 million Visa and MasterCard accounts. FIS is a core processor for financial institutions, including credit unions.