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Products and Services briefs (02/20/2008)

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* NORTH CANTON, Ohio (2/21/08)--Diebold has been recognized for the second year in a row as a Top Outsourcing Service Provider by the International Association of Outsourcing Professionals. Award winners are judged on company size and growth, customer satisfaction, depth of competence and management capabilities. Judges also look at revenue, customer outcomes, relationship management approaches, management talent and experience. Diebold’s outsourcing capabilities include self-service devices, deposit automation, security solutions, cash management, debit card processing, software deployment, network management and monitoring, break-fix services, site management, content distribution and configuration management, the company stated. Diebold, based in North Canton, Ohio, is represented in 90 countries ... * DES MOINES, Iowa (2/21/08)--The Members Group’s (TMG) ATIRAgift card program was named a Paybefore award winner in the “Best Materials Design and Presentation” category for its 2007 holiday marketing campaign, “Busy Holiday.” It is eligible for the Category Best Winner award at the 2008 Prepaid Card Expo in Las Vegas next month. TMG’s “Busy Holiday” campaign started last September and encouraged credit unions to start an ATIRAgift program for the holiday season. TMG provides credit, debit, ATM and prepaid card solutions to financial institutions, including credit unions ... * DALLAS (2/21/08)--ALM First Financial Advisors LLC, a fee-based financial advisory firm serving credit unions, has named co-owners (from left) Tom Manley, Angela Calvert and Emily Hollis as partners. Hollis previously worked as president, Calvert as executive director, and Manley as managing director of ALM. In their new roles, Calvert will oversee the funds management and sales and marketing components, Hollis will run operations and product development, and Manley will lead the company’s advisor/analyst teams. (Photo provided by ALM First Financial Advisors LLC) ... * RANCHO CUCAMONGA, Calif. (2/21/08)--CUDL announced that it has completed a SAS 70 Type II audit of its controls related to the company’s CUDL and CUDL DApp systems. This is the second year in a row CUDL has received the certification. The certification verifies that CUDL has accurate controls in change management, customer service and development practices, the company stated. CUDL is a credit union service organization that assists credit unions with indirect auto lending ... * SAN FRANCISCO (2/21/08)--mFoundry has been named as one of the “Ten Emerging Mobile Players to Watch in 2008” by IDC, a global provider of market intelligence and advisory services. mFoundry was chosen because of its flexible mobile banking solutions, IDC stated. mFoundry’s Spotlight Financial Platform offers credit unions mobile banking, payments, coupons, loyalty and contactless services ...

New lobby brochures cover ID theft phishing plastic

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MADISON, Wis. (2/21/08)--A new line of “quick read” lobby brochures from the Credit Union National Association (CUNA) covers identity theft, phishing and plastic card protection. The three brochures are based on CUNA’s most popular statement stuffers:
* Stop Identity Theft, which offers tips to prevent or recover from identity theft, including important phone numbers and websites; * Phishing: Stay Off the Hook, which provides an online to-do list to help members be savvy Internet users and conduct safe transactions online; and * Protect Your Plastic Cards, which provides tips on smart ways to use credit and debit cards at home, on the computer and at stores.
A new drive-up envelope, What to Do When Your ARM is Due, explains three options available when an adjustable-rate mortgage is due for an adjustment. It also encourages members to seek loan advice and help from their credit unions. Your College Savings Answers handbook was revised with updated statistics, tables and photos. The book covers savings plans with accounts, investment options, loans grants and other aid. For more information, use the links.