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CUAnswers assisting CUs biz after LaserTech closure

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GRAND RAPIDS, Mich. (4/10/08)--CU*Answers, a core processor for credit unions, is helping Wisconsin credit unions after Madison, Wis.-based LaserTech announced this week it had ceased operations. LaserTech, a printer and direct mail services provider for credit unions, “stole away in the middle of the night,” Scott Page, CU*Answers executive vice president, told News Now. CU*Answers is a core data processor for about 20 Wisconsin credit unions. It is helping some of the displaced credit unions through a partnership with Sage Direct, a Grand Rapids, Mich.-based laser printer and direct mailer that also has partnerships with Wisconsin credit unions. CU*Answers has had conversations with about two to four Wisconsin credit unions so far. “It’s not a large number,” Page said, adding that some of the credit unions already had relationships with CU*Answers. The company has “reached out to Sage and expedited the process” of getting credit unions set up for new printing and mail services. CU*Answers also has waived some start-up fees, Page added. “We’re trying to assist credit unions,” he said. Lasertec Inc., based in Sterling Heights, Mich., is not related to Wisconsin-based LaserTech. CU*Answers has five businesses--CU*NorthWest, CU*South, eDoc Innovations and Xtend--four of which are credit union service organizations.

Southwest Corporate signs with SVPCO

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PLANO, Texas (4/10/08)--Southwest Corporate FCU has broadened its image exchange network by signing an agreement with SVPCO, the electronic and check clearing business of The Clearing House Payments Co. LLC. “Expanding the number of image exchange partners will enable credit unions to reduce the number of image replacement documents created, improving both operational and cost efficiencies,” said Brad Ganey, Southwest Corporate vice president of item processing. Southwest’s member credit unions can take “full advantage of the efficiencies created by pairing robust remote deposit service products with an expansive exchange network,” Ganey added. The corporate offers business capture services for its suite of remote deposit services, including branch and teller capture, the company said.