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Online Resources announces expedited payment service

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CHANTILLY, Va. (5/21/08)--Online Resources Corp., a provider of Web-based financial services, Monday announced the launch of its integrated expedited payments service. The service, first piloted in 2007, is now fully available through more than 500 bank and credit union clients. The service enables consumer and small business end-users to make guaranteed same day payments, in return for a service fee paid to their bank or credit union. Expedited payments are processed through the company’s end-to-end payments network, which links its proprietary financial institution gateway with its extensive biller network. The service is integrated into the financial institution’s banking and bill-pay application. With the integrated service, consumers log on to their financial institution’s website to make a payment in the same manner they do today. Within the bill-pay application, consumers will see speed of delivery options for payments to eligible payees.

Digital Dialogue launches automated member enrollment

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AUBURN HILLS, Mich. (5/21/08)--Digital Dialogue, which provides 24/7 call center operations and software solutions to credit unions, is offering an automated membership enrollment service so prospective credit union members can complete an online account application at any time. "Credit unions must be available to current and prospective members 24/7, or they risk losing an account to competition," said Peter Schmitt, president of Digital Dialogue. "Online member services, such as new enrollment, are not only convenient but also reduce application abandonment that is common with return mail applications and decrease operating costs by converting a cumbersome paper-based method to an efficient electronic format," he said. The service integrates online member applications with account opening and funding activities in real-time. The applications are customized to match the product description and fund requirements of each credit union. The enrollment service includes identity verification, such as Office of Foreign Assets Control (OFAC) checks, and other fraud prevention techniques so the credit union avoids risk or loss. Switch kit capabilities ensure a smooth transition for new members moving existing accounts to credit unions. The service also present cross-sell opportunities via the branch, call center or website. Digital Dialogue is a PSCU Financial Services Company.

FIS to launch advanced mobile banking bill pay

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JACKSONVILLE, Fla. (5/21/08)--Fidelity National Information Service Inc. (FIS) Tuesday announced the launch of its new comprehensive two-way mobile banking and bill pay product suite, FIS Mobile Banking and Bill Pay. The product offering encompasses the three modes of mobile banking--Short Message Service/text, mobile Web and downloadable application solutions. The new suite will address the varied needs of all clients and allow financial institutions to target different segments of their customers/members base with the most appropriate mobile banking solutions. To provide advanced mobile banking and payments offering in the market, FIS teamed with two mobile banking and payment providers, ClairMail, Inc. and mFoundry. "In conjunction with mFoundry, ClairMail's complete mobile banking and payments offering and two-way alerting Event Engine now gives FIS customers the solution they need to appeal to the broad banking consumer base and drive adoption," said Joseph Salesky, CEO of ClairMail.

FSCC partner to provide foreign currency exchange program

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SAN DIMAS, Calif., and LONGVIEW, Texas (5/21/08)--Shared-branch network Financial Service Centers Cooperative Inc. (FSCC) is teaming with eZforex.com, an online foreign exchange company, to further automate the foreign currency exchange process for credit union members nationwide. FSCC and eZforex are the first financial services companies to introduce the service in the credit union industry, they said in a joint press release. EZforex provides a turn-key system so credit unions can offer international payments and foreign currency purchases. It will provide a mechanism for consumers and members to purchase foreign currency through a safe, secure and seamless method. eZforex system will be connected to FSCC's shared-branching interface that connects online foreign currency transaction data to the FSCC Network. Credit union members may purchase foreign currency in more than 100 currencies and pay by FSCC electronic debiting a checking, savings or line of credit account. The currency can be delivered to the member's home or office within 24 to 48 hours. According to eZforex, the average person buys $200 U.S. worth of currency for each day spent overseas. The average traveler spends at least eight days overseas. The alliance also represents both companies' advocacy work with the Children's Miracle Network, supporting Credit Unions for Kids programs nationwide.