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CUNA Mutual State National complete account transitions

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MADISON, Wis. and BEDFORD, Texas (5/24/10)--CUNA Mutual Group and State National Companies have transitioned several hundred tracked collateral protection insurance credit union accounts from CUNA Mutual to State National. In July, the two formed an alliance to expand automobile collateral protection insurance (CPI) to credit unions nationwide. CPI protects the collateral on credit unions’ loan portfolios against uninsured physical damage exposures. State National, which carries CPI as its core focus, assumed underwriting, claims processing, customer service and insurance tracking responsibilities for all of CUNA Mutual’s tracked collateral protection insurance business. Tracked programs generate notices to members who are not in compliance with their loan agreement to maintain a minimum level of physical damage insurance. When proof of insurance is not provided, a policy is placed on the collateral to protect the credit union in case the collateral is damaged and has to be repossessed. State National also offers InsurTrak, a tracking and program management platform, and myloaninsurance.com, an online tool that allows members to submit proof of private insurance, which makes the program administration efficient and cost-effective, the companies said.

CUs can create own training programs with new portal

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MADISON, Wis. (5/24/10)--Credit union trainers can build customized training programs with the Credit Union National Association’s (CUNA) Credit Union Trainer’s Portal, which will be refreshed regularly with new and updated content. Trainers can access quizzes, activities, worksheets, and audio and video segments that they can download and incorporate into training programs and presentations. Trainers also can integrate the learning elements into online courses or use them as stand-alone training tools. All elements can be downloaded as Microsoft Word, PDF, SWF--Flash--and FLV files. Topics include compliance, financial counseling, human resources, training, lending, management training, sales and service, security, technology and serving Spanish-speaking members. “Many credit unions don’t have the budget or in-house expertise to do their own Flash programming for e-learning,” said Marlo Foltz, CUNA director of blending learning. “The portal fills the need for solid content in ready-to-use formats for both online and face-to-face training applications. Trainers have the flexibility to incorporate these learning elements in whatever manner they deem most effective.” The learning elements were developed by CUNA’s e-learning team, which creates CPDOnline. CUNA is offering the portal at an introductory subscription price for a limited time. CPDOnline Unlimited credit unions receive the portal as part of their membership. For more information, use the link.