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Diebold To Overhaul 1,100 SECU ATMs

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NORTH CANTON, Ohio (5/30/13)--Diebold Inc. will update and replace more than 1,100 ATMs for Raleigh, N.C.-based State Employees' CU (SECU).

Diebold is a CUNA Strategic Services provider.

Upon completion of the project, SECU's entire ATM fleet will be Diebold Opteva terminals, with more than 65% featuring Diebold's deposit automation technology.

Branded as "CashPoints," SECU's ATMs span the entire state of North Carolina. Because CashPoints ATMs are free to both members and nonmembers, SECU's ATM channel experiences high traffic and requires daily vendor cash management visits to retrieve envelope deposits for off-site processing. The new deposit automation-enabled Diebold ATMs will minimize those visits, because envelope-free deposits will post automatically to consumers' accounts without additional processing.

"Diebold's deposit automation technology will help to drastically reduce the frequency of our vendor cash management trips," said Leanne Phelps, SECU senior vice president of card services. "This efficiency will result in significant cost and time savings that will help SECU better serve our members, while delivering an improved consumer experience at the ATM."

SECU's new deposit automation-enabled terminals allow consumers to complete teller-like cash and check deposits and receive receipts via e-mail, if desired. The ATMs also deliver the industry's fastest transaction time for a typical deposit--up to 30 bank notes and 10 checks in less than 60 seconds, said Diebold.

Addressing security needs, all of SECU's Opteva ATMs will include Europay, MasterCard and Visa (EMV) card readers, to reduce card fraud against counterfeit, lost or stolen cards. As the technology grows in popularity, SECU will accept transactions from EMV cardholders without requiring terminal upgrades. EMV card readers are part of Diebold's multi-layered ATM security approach, which includes information security, fraud protection, consumer safety, physical security and security consultancy.