RANCHO CUCAMONGA, Calif. (6/28/13)--CO-OP Financial Services is introducing Photo-OP by CO-OP, a new ATM/debit/credit card production service that helps credit union members design their own cards with personal photos on the front.
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"Personalized cards are the ultimate in one-on-one marketing for credit unions," said Stan Hollen, CO-OP Financial Services president/CEO. "Photo-OP by CO-OP can serve as a way for credit unions to differentiate themselves from competitors, strengthen member loyalty by creating an emotional tie to the card and increase card usage."
To use the service, credit unions must use CO-OP Financial Services for card production. No other additional hardware or software is needed. Standard implementation includes credit union logo branding on the card face.
Members also can use Photo-OP by CO-OP to design a card featuring a picture of a loved one, pet, hobby or favorite vacation spot. The three-step Internet-based process starts with uploading an image from a computer or a social media account such as Facebook, cropping the image onto the card face, and submitting a design for production and order confirmation.
PHILADELPHIA (6/27/13)--VINtek, a provider of automotive collateral management, electronic lien and title (ELT) services and direct finance processing for automotive lenders, announced the signing of its 3,000th ELT customer.
The company also retained its first client, Pennsylvania State Employees CU, Harrisburg, Pa., which it signed in 1997.
ELT replaces a paper title and lien with data exchanged electronically between a department of motor vehicles and a lienholder. The cost savings and reduction in exposure to fraud are motivating state legislators to implement ELT programs. To date, 19 states have the programs, with Florida, Georgia and Wisconsin recently passing legislation requiring most, if not all, lienholders to participate in their ELT programs. Iowa is the latest state to initiate implementation of an ELT program for lienholders.
"We were VINtek's first ELT client in 1997 when Pennsylvania introduced the program and have had a strong partnership for 16 years," said William Zysk, Pennsylvania State Employees CU vice president of lending. "ELT has continued to create efficiencies in our organization and VINtek has been with us from day one."
In its 23rd year, Philadelphia-based VINtek serves credit unions, banks, and other auto finance institutions. It has offices in Philadelphia, Las Vegas, Sacramento, Calif., and Troy, Mich.
VINtek holds two U.S. patents on automotive lien processes and is the recipient of numerous industry awards for its processing services.
SARATOGA SPRINGS, N.Y. (6/26/13)--ACH Payments has spent time with credit unions to understand their needs and how the company can assist the credit union market in providing automated clearinghouse (ACH) services.
"While needs vary a bit amongst credit unions, a few things stood out to us that presented an opportunity for a mutually beneficial approach in serving the credit union market space," Wayne Akey, ACH Payments CEO.
Credit unions that offer ACH services to their business members often do so at an overall loss, Akey said.
"It's difficult for credit unions to ascertain exactly what the soft costs are for providing these ACH services to their [members], but in discussions with a recently acquired credit union partner it became clear that they had to move to a more efficient method of providing the services to their business [members]," said Akey.
ACH Payments said it facilitated a program that provides a complete outsourcing of all ACH service needs for a Midwest-based credit union with more than 20 branches. It provided ACH processing for single-debit entries, recurring debit payments and credit disbursement of funds, including direct deposit payroll solutions. The service eliminates the underwriting burden and the risk associated with the transactions for the credit unions. Member service is diverted from the credit union and provided by an ACH processing specialist.
ACH Payments services include tools and ancillary services, including:
Online and website payment enabling;
Batch-file transmission utilities; and
Fraud detection tools.
MUSKEGO, Wis. (6/25/13)--Corporate Central CU, Muskego, Wis., has partnered with Ncontracts to offer vendor and contract management services.
Corporate Central said it entered the partnership to help its member credit unions achieve efficient vendor management and regulatory compliance on third-party oversight and due diligence. Ncontracts' services will help credit unions control costs, stay informed of approaching renewals and comply with National Credit Union Administration regulations.
"Ncontracts provides an all-encompassing software solution, coupled with consulting services and paralegal support to streamline what is quickly becoming a very labor-intensive process when performed in-house," said Chris Felton, Corporate Central executive vice president. "This partnership brings a much-needed service to credit unions faced with growing third-party oversight requirements. The fact that we can add value to our membership via our partnership pricing model with Ncontracts is a positive benefit for our members."
Corporate Central will host a webinar, presented by Ncontracts, that provides an overview of the benefits of Ncontracts' vendor management services. The live, 30-minute webinar will be July 18 at 12:30 p.m. CT and July 29 at 12:30 p.m. CT.
MADISON, Wis. (6/25/13)--CUNA Volunteer Institute, Jan. 19- 22 in Montego Bay, Jamaica, offers a curriculum to prepare volunteers for making impactful decisions for their credit unions, the Credit Union National Association said.
"By participating in this institute, volunteers and committee members demonstrate their dedication to furthering their credit union knowledge," said Kevin Smith, CUNA director of volunteer education. "We strive to meet that dedication by bringing them the most relevant and applicable curriculum available."
Attendees of the institute will discuss enterprise risk management, economic trends, succession planning and evaluations, "co-opetition" and CEO compensation strategies.
Featuring sessions and discussions led by industry experts, some sessions will qualify participants for credits toward CUNA's Certified Credit Union Volunteer designation.
To register, use the link.
CHATTANOOGA, Tenn. (6/24/13)--SIGNiX, a preferred business alliance of Credit Union Resources and a provider of secure digital signatures, has facilitated the first remote, digitally notarized deed in the U.S.
Credit Union Resources is a wholly owned subsidiary of the Texas Credit Union League.
An American couple living in France used SIGNiX digital signatures and web conferencing to notarize a property deed in Virginia with the Circuit Court of Alexandria.
"With this sophisticated e-notary process, our customers had their documents notarized while they sat comfortably in their home in France," said Timothy Reiniger, cybernotary for the transaction and CEO of Trustmark Certification Services Inc. "This eliminated the need for them to travel all the way to the American embassy in Paris, which would have been a full-day trip."
The Commonwealth of Virginia is the first and only state in the country to authorize this method of online e-notarization, which allows signers to get documents instantly notarized by a Virginia notary from anywhere in the world.
SIGNiX's technology is being used by Trustmark Certification Services to apply digital signatures and an electronic notary seal to e-notarized documents in compliance with Virginia's legislation.
SAN JOSE, Calif. (6/24/13)--MeridianLink, developer of a multi-channel account opening and loan origination platform, and FICO, a predictive analytics and decision-management software company, have partnered to provide their credit union and mutual bank clients with access to FICO's small-business and consumer-lending models.
The solution will combine MeridianLink's loan origination platform, LoansPQ, a Web-based consumer loan management solution, with two sets of models built by FICO on pooled data representing thousands of loans: FICO Consumer Application Risk Models and the FICO Small Business Scoring Service (FICO SBSS 7.0).
Launched in October, FICO SBSS 7.0 is a scoring service for assessing the risk of U.S. small-business credit applicants. FICO ARM 3.0 helps assess risk for consumer portfolios and market segments.
The combined MeridianLink and FICO solution will help credit unions and banks generate instant loan decisions for home equity lines of credit, auto loans, credit cards, commercial loans and other loan products. By using FICO analytics, lenders can speed loan decisions while reducing delinquency and charge-off losses, approve more applicants, increase profitability, streamline operations and ensure regulatory compliance, the companies said.
NEW BRIGHTON, Minn. (6/21/13)--CU Mortgage, a retail and correspondent mortgage lender, has selected Ellie Mae's Encompass360 as its mortgage management solution.
CU Mortgage is part of the credit union service organization, CU Companies.
Ellie Mae provides enterprise-level on-demand automated solutions for the residential mortgage industry.
"We exist because our 66 owners and current 63 partners are looking for economies of scale to efficiently serve their marketplace," said Steve Albers, CU Companies senior vice president.
"We saw an opportunity in making this change to improve that scale. We also saw that it improved the level of service we can provide those users. Our mission is to gain their loyalty through personalized service and this solution answers that."
Using Encompass360, CU Mortgage will offer its users the ability to have online loan status information, pipeline exporting capabilities to Excel, interfaces with other mortgage application programs, precise loan locking features, and a simpler method for inputting borrower information.
Correspondent users will also experience faster document uploading and additional compliance support and data consistency checks. For retail users, CU Mortgage will complete a customized site. The retail user chooses between a short or long application for their borrowers to input information. Users can then add their other products and links back to their main website. Their borrowers also will have access to a mortgage glossary, mortgage calculators and a location to view current rates.
MIDDLETOWN, Ohio (6/20/13)--MidUSA CU, Middletown, Ohio, has signed an agreement to be the first U.S. credit union to deploy high-definition 3D OmniSuite technology through Buffalo Pacific and Telepresence Technologies.
The technology brings together life-size 3D, real-time video communications with full eye contact and theater-quality sound to create a virtual "presence" of the credit union's representatives on member demand.
"The real-time 3D video communications experiences which are transmitted through the OmniSuites are of such quality that they appear to be real life and they give the member the feeling of sitting across the desk from our expert staff," said James Miles, MidUSA president/CEO. "The use of this technology will give MidUSA the ability to better serve our members with the various subject matter experts we have on staff and remove the obstacles of time and travel."
David Allen, Buffalo Pacific chairman/CEO, said MidUSA CU was a natural choice to introduce OmniSuite technology because he is a member of the credit union and familiar with its operations.
"The OmniSuite Solution will help all financial institutions balance time, talent and location resources to create a more memorable member service experience, thus deepening relationships with the financial institution and giving the member greater flexibility and access to credit union experts when needed," Allen said.
RANCHO CUCAMONGA, Calif. (6/19/14)--CO-OP Financial Services is offering a $199 "Insider Rate" for its THINK 14 conference until Aug. 31.
The THINK 14 conference will be held May 19-22 in New Orleans. The regular registration rate for the conference is $679.
In addition to the Insider Rate for THINK 14, CO-OP is offering "Change It Up," a free white paper that features the key points made by speakers during THINK 13 and discusses how credit union employees can apply those lessons at their financial institutions.
To download the white paper or to learn more about THINK 14, use the links.
LINDEN, N.J. (6/19/13)--Bellwether Community CU, Manchester, N.H., has implemented an iPad signature application from IMM, a provider of eSignature, workflow and document solutions.
TotaleAtlas is IMM's flagship eSignature and electronic document presentment platform. iSign, the native iPad client application for TotaleAtlas, eliminates the need for legacy signature pads and expedites electronic document completion for business transactions.
Bellwether Community CU, with three branches and $384 million in assets, serves more than 30,000 members throughout New Hampshire. Helping those members to bank remotely and through self-service channels is a priority for the credit union.
"IMM has a leg up on remote closing capabilities," said Jeff Benson, Bellwether Community CU chief information officer. "We have always been a technologically focused credit union, and adding iSign for TotaleAtlas has really encouraged our members to embrace the ease and convenience of electronic document signing.
"People today are comfortable using tablets--even find them appealing to use," Benson added. "If members can access and close fully electronic loan files on these devices, they are going to take advantage of it."
Bellwether went live in February with iSign in-branch. It had recently converted its loan origination platform to CRIF Lending Solutions' CRIF ACTion loan and account origination system, and, with a centralized lending model, required strong integration points to TotaleAtlas to ensure efficiency in the front office. Now more information can flow from the credit union's core system and CRIF ACTion to TotaleAtlas faster and with fewer errors, said the Linden, N.J.-based IMM.
ANN ARBOR, Mich. (6/18/13)--CFI Group, a customer satisfaction technology and analytics firm, has released a tool to help credit unions measure the member experience across the organization and benchmark themselves against a Credit Union Satisfaction Index.
Powered by the American Customer Satisfaction Index (ACSI), Credit Union Barometer is a self-service, standardized survey program.
"Understanding what drives member satisfaction today and focusing on investments to maintain and improve these drivers is critical to future success," said Terry Redding, CFI Group vice president of product development. "Credit Union Barometer allows credit unions to administer an ongoing survey program and receive a detailed look at how to improve member satisfaction."
The new program allows credit unions to perform historical trend analysis and slice results by branch and member demographics. With these insights, credit unions can drill down to identify problem areas and respond to real time e-mail alerts of unsatisfied member feedback.
CFI Group provides a technology platform that leverages the ACSI and continuously measures the customer experience across multiple channels, benchmarks performance, and prioritizes improvements for maximum impact.
The ACSI is a uniform, cross-industry measure of customer developed at the University of Michigan's Ross School of Business. It measures more than 225 companies and organizations in 47 industries, representing close to half of the U.S. economy.
GRAND RAPIDS, Mich. (6/17/13)--CU*Base, the data processing system from credit union service organization CU*Answers, has updated its software's capacity so it now calculates the number of days a loan is delinquent and reports the loans in the appropriate 30-59 days, 60-179 days, 180-364 days, and 360 days-or-more categories. Those categories are compliant with the National Credit Union Administration loan delinquency reporting change from month to days effective this month.
"Since the CU*BASE software tool was introduced four years ago, we have consistently made Call Report changes in a timely manner and met NCUA deadlines," said Jim Vilker, CU*Answers Audit Link Department manager.
CU*Answers is also prepared for these NCUA updates:
- Account codes are added for reporting delinquency and charge offs for new- and used-vehicle loans.
- Account codes are added for unfunded commitments, credit-impaired loans and investments.
CU*Answers also announced its plans to invigorate programs specifically designed for the credit union's management staff. Management Dashboard Tools on CU*BASE include a new series of dashboard reports which credit union management teams will be able to use for forecasting and data analytics.
Some of the new dashboard tools that CU*Answers will be adding include the electronic-funds-transfer portfolio dashboard, loan-risk score analysis and credit-report data-mining dashboard.
NEW YORK (6/17/13)--The National Federation of Community Development Credit Unions will host two upcoming webinars.
"Borrow and Save--Breaking the Cycle of High-Cost Borrowing Through Savings Mobilization" will be held Tuesday at 2 p.m. ET.
"Accurate and Empirical Allowance for Loan and Lease Losses Placement" will be held at 3 p.m. ET June 25.
To register for the webinars, use the link.
AUSTIN, Texas and HERNDON, Va. (6/14/13)--CoreTrac Inc., provider of multi-channel eRelationship solutions for credit unions and community banks, has partnered DigitalMailer Inc., a provider of eMarketing solutions.
"CoreTrac's banking-specific CRM+ solution and DigitalMailer's eMarketing tools are extremely well-matched," said Ron Daly, CEO of DigitalMailer. "Helping financial institutions build lasting relationships, and giving them the ability to track and report on these relationships, will help them thrive in the communities they serve."
Within the terms of the agreement, CoreTrac will integrate DigitalMailer's Automatic Relationship Builder and Targeted Ad Engine into its solution. The two products will provide additional functionality to CoreTrac clients with credit unions and community banks developing stronger relationships with their members and customers by creating and personalizing their digital messages.
ATLANTA (6/13/13)--San Diego (Calif.) County CU this week announced it will deploy the Cardlytics platform to provide targeted rewards to its members through their online banking accounts.
San Diego County CU implemented the platform through a partnership between Cardlytics and Fiserv, which provides the credit union with its online banking system.
"As the largest locally owned financial institution in San Diego, we value people and community," said Teresa Halleck, San Diego County CU president/CEO. "We pride ourselves on serving (members) with value-driven products and services."
Relevant offers now are presented on each member's checking account detail page within the credit union's secure online banking platform--achieved by leveraging information about previous purchases. By clicking on the offers, account holders can activate or "accept" rewards before redeeming them at a number of national, local and online retailers. There are no coupons or promotion codes required, and no member data leaves the credit union's secure environment.
Members can opt-out of the rewards offers, but activation rates prove broad consumer acceptance of Cardlytics' programs. Cardlytics' offers now are targeted against some 200 million transactions per week, representing more than $500 billion in consumer spending.
LAGUNA HILLS, Calif. (6/12/13)--QuestSoft, a provider of automated mortgage compliance software, has announced a new all-in-one product, Compliance RELIEF, that assists credit unions, banks and other mortgage lenders in processing the majority of their compliance requirements in one system that's integrated with all popular loan origination systems (LOS).
Compliance RELIEF combines QuestSoft's best-selling HMDA RELIEF software (for submissions of the Home Mortgage Disclosure Act), CRA RELIEF (for the Community Reinvestment Act) and other supported regulations, including Nationwide Mortgage Licensing System Call Reporting.
"Compliance RELIEF has been designed to provide a wealth of compliance information with stunning graphics that allow each user to focus on specific regulations with data sharing from each module," said Leonard Ryan, QuestSoft president. "No company has put together tools to manage both the federal and state regulations in such a cohesive manner."
Compliance RELIEF features a single interface that accesses the subscribed modules. This approach is intended to lessen the training burden and establish uniform data integrity standards. It also allows the program to accommodate future compliance regulations at the federal and state level. The enhanced report graphics and integrated mapping make it easier for compliance professionals to explain the successes and concerns of compliance operations to management.
TALLAHASSEE, Fla. (6/12/13)--CU24, an ATM/point-of-sale cooperative serving credit unions nationwide, has introduced a new ATM management solution.
EasyATM allows credit unions to consolidate multiple vendor relationships into a single costs effective solution.
"This new offering from CU24 is a perfect fit for our small to midsize credit unions," said Mansel Guerry, CU24 CEO. "ATMs are still critical to meeting member needs, and can be an important part of a credit union's success. EasyATM takes the hassle out of ATM management, and offers a very cost-effective solution."
CU24 partnered with service provider Dolphin Debit Access to create the EasyATM program.
Among the ATM management services EasyATM offers are ATM maintenance, emergency dispatch, cash management, communications, monitoring, armored delivery and settlement. Annual reviews ensure compliance with all local, state and federal laws, as well as regulatory and security compliance. Compliance upgrades are provided at no additional expense.
DES MOINES, Iowa and COLUMBUS, Ohio (6/10/13)--The Ohio Credit Union League has partnered with credit union compliance firm PolicyWorks, Des Moines, Iowa.
Through the partnership, OCUL members will receive preferred pricing on ComplyRight, a solution for credit union compliance needs. ComplyRight is a customizable bundle of compliance services, allowing a credit union to choose from lower levels of support to a full-service solution. Services range from review of marketing materials and Web sites to compliance risk assessments and on-site program reviews.
"Coupled with the league's existing compliance services, we are well-positioned to support our Ohio credit unions as they face daily compliance and regulatory challenges," said Paul Mercer, OCUL president.
OCUL credit unions also will have access to PolicyWorks' suite of compliance services, including:
Lending compliance services;
Bank Secrecy Act and Secure and Fair Enforcement Act for Mortgage Licensing Act of 2008 independent testing;
Website compliance reviews;
Full-scale compliance reviews;
Marketing/communications reviews; and
MUSKEGO, Wis. (6/10/13)--Paying bills by snapping a photo is on the rise, surpassing even mobile bill pay in some institutions, according to a partner of Muskego, Wis.-based Corporate Central CU.
Corporate Central's Mobile SmartApps partner, Malauzai Software Inc., is processing more Picture Pay transactions than mobile bill pay, said Robb Gaynor, Malauzai chief product officer. He noted that 5% of its active end-users give Picture Pay a try within 90 days of a financial institution's launch of the service.
The corporate's Mobile SmartApps has features that allow members to easily check balances, review transaction history, make internal transfers, pay bills, turn on/off debit cards, and deposit checks remotely by photographing the front and back of checks with their mobile devices.
Malauzai conducted a survey of mobile banking application usage in April at 94 financial institutions with more than 1.1 million logins for 85,000 registered mobile banking users. Its findings:
End-users are making 1.57 Picture Pay payments a month;
The average payment size is increasing 50% month to month;
About 12% of payments are "pay-again," where the user does not take a new picture but pays an existing biller;
iPad end-users are outperforming iOS and Android end-users with all metrics increased by more than 50%; and
Image acceptance rate was 67% for Picture Pay transactions, compared with 52% for another remote capture product.
SAN ANTONIO (6/7/13)--Harland Clarke Corp., a provider of marketing services, payment and security solutions to credit unions and banks has partnered with NXG Strategies to offer a new identity-fraud-protection program to financial institutions.
Harland Clarke is a CUNA Strategic Services provider.
Fraud-Defender was developed by NXG to assist consumers in combating identity theft. The suite of solutions delivers managed identity fraud research, remediation and recovery benefits, supported by current identity fraud detection technologies.
"Fraud-Defender is easy to understand, easy to implement and easy to use. These are all critical components of a successful identity fraud protection program," said Matt Wier, Harland Clarke vice president of marketing and product management. "Fraud-Defender also employs stringent data security, further reinforcing its viability as a preferred service."
Many credit unions are looking beyond simple subscription model programs in favor of integrating fraud service benefits within accounts. Although identity fraud is commonly considered a consumer issue, it also is a threat to businesses, said the company. The alliance means credit unions can also offer their small business members tools for detecting, preventing and mitigating identity fraud and data breaches.
"We are committed to helping our clients reach their growth goals and more effectively serve their account holders. Providing a market-leading identity theft protection service supports this commitment," said Rick Ebrey, Harland Clarke executive vice president for payment solutions.
ST. PAUL, Minn. (6/6/13)--The Minnesota Credit Union Network (MnCUN) has formed a strategic alliance with Sequoia Vantage to offer enterprise risk management (ERM) solutions to state credit unions.
"The biggest hurdle with ERM is that so many credit unions don't know where to begin," said John Ferstl, MnCUN MnCUN Network Service Corp. "Sequoia Vantage can take the mystery out of the process and help you establish or improve your credit union's enterprise risk management, while also ensuring that the board of directors can effectively handle all of its related responsibilities."
Sequoia Vantage has several core offerings, facilitated on a secure cloud-based platform. These include:
- Free, principles-based diagnostics for credit unions;
- Benchmark studies;
- Guided assessments;
- Facilitated analysis and prioritization sessions;
- Implementation assistance; and
- Equipping tools and templates.
"We at Sequoia Vantage believe that the present-day world is facing systemic challenges in the relationship among management, boards, monitoring systems and stakeholders," said David Seibert, Sequoia Vantage president and principal consultant. "There is a better way to govern and manage, and we are committed to addressing this issue through our comprehensive service offerings specifically designed for credit unions."
SAN ANTONIO, Texas (6/5/13)--Harland Clarke Corp., a provider of checks and related products to financial institutions, has acquired NCP Solutions, which offers payment coupons and transactional documents to the financial services industry.
Harland Clarke is a CUNA Strategic Solutions provider.
The acquisition was driven by NCP's technology platform to create fulfill of physical print and digital statements and other critical transactional documents, Harland Clarke said.
"The solutions our two companies provide to customers are highly complementary," said Dan Singleton, Harland Clarke CEO and Harland Clarke Holdings Corp chief operating officer. NCP delivers high-value transactional documents, including statements, compliance documents and communications, he said.
"These are highly secure materials needed by financial institutions--which form the core of Harland Clarke's business. We see definite opportunities for growth as we continue our mission of helping our clients attract, retain and expand their customer bases."
Harland Clarke also offers strategic solutions in its marketing services and retail channels lines of business. Digital communication offerings are provided through its HC Digital business unit. NCP Solutions will be a fourth Harland Clarke line of business that will be focused on growing transactional print and digital solutions, the company said.
MADISON, Wis. (6/4/13)--CUNA Financial Management Schools, Aug. 11-15 in San Francisco, give credit union managers and chief financial officers, the opportunity to manage a credit union's finances first-hand without the risks involved in making real-life, complex financial decisions.
In an asset-liability management simulation, credit union financial management professionals will work through the details and decisions involved in running a financially successful credit union.
"The Stanford Bank Game simulation has been a great addition to the Financial Management School's curriculum," said Brad Covey, Credit Union National Association manager of Web course development. "It allows students to test new strategies and ideas, without fear of causing real damage to their credit union's finances."
Parts 1 and 2 of the school involve working with a team to address the problems that arise in the simulation and competing against other teams to gain experience working in a competitive marketplace. Expert speakers, including Steve Rick, CUNA senior economist, will augment the financial management lessons learned through the simulation and prepare attendees to successfully manage their own credit unions.
CUNA Financial Management Schools are offered in three parts:
- Part 1--All staff members involved in the financial decision-making process at their credit union can attend Part 1, which includes financial ratios, asset liability, financial management, investments and forecasting.
- Part 2--This part will be a continuation on the themes and theories discussed in Part 1, with the financial scenarios gradually becoming more advanced. Financial theories discussed will move beyond the introductory stages and touch upon high level decision making such as strategic financial forecasting for long-term growth. Past participants include CEOs, chief financial officers, vice presidents and other senior management positions.
- Part 3--This part is designed for advanced financial management professionals and departs from the ALM simulation structure of Parts 1 and 2. Part 3 attendees will work through issues specific to their own credit unions in discussions with a supportive group of educated peers and industry experts.
ONTARIO, Calif. (6/4/13)--The California and Nevada Credit Union Leagues recently renewed their partnership with Harland Clarke for member credit unions in the two states.
Harland Clarke is a CUNA Strategic Services provider that provides checks and related products to credit unions.
"We renewed our partnership with Harland Clarke because of its reputation as a best-in-class provider continues to make it the best option to help our member credit unions strengthen relationships with their members, while at the same time controlling costs, and increase marketing return on investment," said Tonja Wheatley, leagues vice president of credit union solutions.
In addition to checks and related products, Harland Clarke also will offer league members a suite of comprehensive marketing solutions, including Harland Clarke's Shopper Alert and Card@Once.
Shopper Alert notifies a credit union when a member is shopping for a new loan, allowing the credit union to offer a credit-screened, pre-approved loan by phone, mail or e-mail. The Shopper Alert service also eliminates account holders who do not qualify, based on a credit union's underwriting criteria.
Harland Clarke's popular Card@Once product allows credit union staff to produce and distribute onsite, personalized cards to members, allowing immediate activation.
MADISON, Wis. (6/3/13)--CUNA CPDOnline, the Credit Union National Association's web-based training service, now offers Skillsoft interactive courses in the areas of leadership, management, business development and computer skills, with CPDOnline membership.
"The addition of computer skills courses and business development courses will provide members the ability to integrate credit union-specific training with highly sought-after special skills," said Marlo Foltz, CUNA director of blended learning. "These additional courses were selected based on feedback received from more than 100 credit unions and will allow our members to fulfill their online training through one platform, CUNA CPDOnline."
The available courses range from beginner and advanced training in Microsoft Tools including Word, Excel and Outlook, to more specialized training in Adobe Photoshop. Credit union management and executives also may take business development and leadership courses covering organizational change, fundamentals of management, developing strategic thinking, business execution and more.
Course completions will be posted to user transcripts, and can be tracked and reported by managers and account administrators.
Skillsoft is an award-winning provider of cloud-based learning solutions for customers world-wide.
For more information, use the link.