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Synergent offers eID scanning to protect against theft

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WESTBROOK, Maine (7/14/10)--At a time where fraud and identity theft are on the rise, Synergent is offering eID Scanning Technology to help credit unions ensure that their members’ identities are safe. Synergent is a subsidiary of the Maine Credit Union League. eID scanning verifies members’ identity using ScanShell 800 with optical character recognition scanners to scan a driver’s license or state identification and store the data in CU Archives, Synergent’s optical storage and retrieval system. “Once scanned, the HTML ID retrieval screen uses the integration capabilities of Episys to seamlessly pull the scanned identification from CU Archives and display to the credit union staff member servicing the member,” said Nick Chasse, sales support coordinator for Synergent Technology Services. “Whether it be during the account opening process, the loan application process, or when conducting daily transactions, the eID Scanning functionality means credit union staff only have to ask for the member’s identification one time to scan into the archives,” he added. Synergent has also developed an HTML ID retrieval screen, which was built with feedback from credit unions. “The goal of this tool is to provide credit union staff with a means of quickly verifying a member’s identity, while still having the required information in front of them to answer questions and service the member,” Chasse said. “The screen provides a snapshot of the member, including some of the services used at the credit union, access to notes, comments and other account activity, such as pending automated clearinghouse items and more.” The product was recently shown at the Maine league’s annual meeting and convention.

CUDL rolls out iPhone app

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ONTARIO, Calif. (7/14/10)--CUDL, California-based indirect auto lender for credit unions, has rolled out the new AutoSMART App for the Apple iPhone. The new iPhone app, designed specifically for credit union members, replicates features of CUDL’s AutoSMART website as a fully functional app for Apple’s iPhone, iPad and iPod Touch. The AutoSMART app connects credit union members looking to purchase and finance a vehicle with their credit union and the more than 5,700 dealers posting live inventory to CUDL’s AutoSMART website. Members can use the new mobile tool to shop the more than 600,000 vehicles listed nationwide on the AutoSMART website, CUDL said. Free to iPhone owners through the Apple App Store, the new app gives members and consumers the ability to perform selected steps of the vehicle buying process from their iPhone, iPad, and iPod Touch, from initial vehicle shopping and research, to accessing their pre-approved credit union loan, and connecting with an auto dealership in their area. Members can access the Apple App Store and download the AutoSMART app through links provided on credit unions’ individual AutoSMART websites. The new app incorporates content from the CUDL AutoSMART website’s library of research tools, including an advanced vehicle search that allows for search by make, model and year; car buying articles; affordability and payment calculators; researching vehicle trade-in values; and the ability to confirm credit union financing. “Our AutoSMART iPhone application is our first step in changing the automobile purchasing process by giving the consumer control over their financing while sitting in the F&I office,” said Kip Haas, CUDL executive vice president of products and technology. iPhone owners also can use the app to contact dealers for vehicle quotes. The app also has a dealer search feature that allows users to search for and locate dealers in their area by distance and by using a visual map overview. “Our goal was to provide a dynamic research tool that leveraged the AutoSMART site to further simplify members’ approach to vehicle shopping, while also helping our credit unions to stay connected with their members throughout the car buying process, and helping dealers to connect with customers,” said Tony Boutelle, president and CEO of CUDL. “As a result, our credit unions have a greater opportunity to not only improve their members’ auto-buying experience, but also to capture more member loans.”