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Products

CUSN partners with CO-OP Financial Services

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LAKEWOOD, Colo. (9/1/09)--Credit Union Service Network (CUSN) has partnered with CO-OP Financial Services to offer CO-OP Mobile, which gives credit unions the ability to offer their members real-time access to their account balances, transfer money, and to find ATM and shared-branching locations from their mobile phones. “Our goal is to become a one-stop shop for our subscriber credit unions and help them take advantage of new options and technologies to assist them in connection with their members,” said Doug Burke, CUSN president/CEO. CO-OP Mobile is integrated into the Next Generation Network (NGN) platform and has been developed to require minimal credit union capital investment. Credit unions do not need to make changes to their host or home banking system to participate. NGN provides credit union members with access to their share and loan accounts with up to 30 days of account history, CO-OP said. CO-OP Mobile supports more than 100 mobile devices with AT&T, Verizon, Sprint, Alltel and T-Mobile. CO-OP Financial Services is a credit union service organization in Rancho Cucamonga, Calif.

Community CU conference set for October

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MADISON, Wis. (9/1/09)--The 2009 Credit Union National Association (CUNA) Community Credit Union and Growth Conference is not just for community credit unions--it’s for every credit union looking to reach out and grow their membership, including the young, ethnic and underserved, according to CUNA. The conference will be Oct. 21-24 in Las Vegas. “Ever since the 1970s, which were boom years for credit unions, membership growth has been a concern,” said Todd Spiczenski, CUNA vice president, Center for Professional Development. “Annual membership growth averaged 3.9% in the 1980s, 2.5% in the 1990s, and just 1.8% since the beginning of 2000. “Today, the time is right for a new emphasis on credit union growth,” he added. “Financial publications are touting the benefits of credit unions, trust in credit unions is at an all time high, and there is a renewed consumer focus on savings and thrift. Significant growth opportunities exist within current membership fields, since only 15% of eligible members have joined.” The conference will feature two nationally known speakers. Kirk Weisler will present “Positively Contagious Leadership” and success coach Steve Chandler will focus on “Fearless Leadership.” Fourteen breakout sessions will focus on growth opportunities and challenges, including:
* Reaching Out to the Largest, Fastest-Growing, Youngest, and Most Underserved Population; * Gen Y Return on Investment: Credit Union Strategies that Work; * Growth Opportunities in Member Financial Rehabilitation; * Handling Problem Loans in this Economy; * Financial Literacy as a Growth Initiative; * A Seat at the Table: Young Adult Directors and Board Advisers; and * Should You Be Getting Into or Running From Small-Business Services?
Attendees also can attend a pre-conference workshop, “Building a Balanced Scorecard for Organizational Performance,” led by George Towle of The Rochdale Group. For more information, use the link.

Southeast Corporate launches MemberGuard compliance service

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TALLAHASSEE, Fla. (8/31/09)--Southeast Corporate has launched MemberGuard, which is designed to support credit union regulatory compliance including Gramm-Leach-Bliley Act requirements. Several credit unions have MemberGuard projects underway already, according to Barry Kouns, Southeast Corp. vice president of information security risk assessment. “The minute we told our members about the service we started getting calls,” he said. MemberGuard services center around regulatory compliance. The program offers information security program review, regulatory exam mitigation, security improvement planning, information security risk assessments and policy, and procedure review and development. MemberGuard will be staffed by Southeast Corp. employees with financial industry and credit union experience. Kouns will lead the MemberGuard team members.

New stuffers on ICU Day membership e-statements

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MADISON, Wis. (8/31/09)--The Credit Union National Association (CUNA) is offering three new stuffer brochures featuring the 2009 International Credit Union (ICU) Day theme and design. CUNA established ICU Day in 1948 to celebrate the international credit union movement on the third Thursday of every October. This year’s ICU Day will be held Oct. 15. The brochures are:
* “Choose a Credit Union,” which explains how credit unions work for their members and offer better rates, fees and service. The brochure targets potential members and current members; * “Choose Green,” which describes the benefits of going paperless, including tips for monitoring and reconciling; and * “Choose a Secure Future,” which explains how credit unions avoided many of the problems banks experienced in the financial crisis.
The stuffers can be customized with credit unions’ logos and messages. For more information, use the link.

Jack Henry to buy Goldleaf

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MONETT, Mo. and ATLANTA (8/24/09)--Jack Henry and Associates announced last week that it plans to acquire Goldleaf Financial Solutions. Jack Henry provides integrated technology solutions and data processing services for financial institutions, including credit unions. Goldleaf provides integrated technology solutions aimed to help financial institutions improve their performance. Goldleaf shareholders will receive 98 cents per share in cash in exchange for their shares, representing a premium of about 40% over Goldleaf’s closing share price on Aug. 14. Jack Henry also will retain Goldleaf’s outstanding debt and accrued interest obligations, which is expected to be $42 million at closing. The transaction is set to be completed by the end of the third quarter or early in the fourth quarter.

ICU Day materials early birds save 10

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MADISON, Wis. (8/24/09)--Credit unions that order International Credit Union (ICU) Day materials from the Credit Union National Association (CUNA) by Sept. 11 will receive a 10% discount. ICU Day is scheduled for Oct. 15. The theme is “Your Money. Your Choice. Your Credit Union.” CUNA established ICU Day in 1948 to celebrate the international credit union movement. Celebration materials offered by CUNA include posters, balloons, tote bags and apparel. CUNA encourages credit unions to order early because availability on some items is limited. Credit unions also can save funds by ordering materials in large quantities. For more information, use the links.

CO-OP Mobile demand heats up

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RANCHO CUCAMONGA, Calif. (8/21/09)--CO-OP Financial Services has signed six business partners for its new mobile banking solution since mid-July and finalized seven new client contracts since Aug. 1. Introduced in February, CO-OP Mobile integrates into the CO-OP Next Generation Network (NGN). Members of credit unions participating in NGN can use the CO-OP Mobile application via their mobile devices to verify balances, view transaction history and transfer funds between accounts. CO-OP Mobile partners include:
* Credit Union Centers of Indiana; Indianapolis; * Credit Union Service Network (CUSN), Lakewood, Colo.; * Kentucky Credit Union League (KCUL), Louisville, Ky.; * New Jersey Credit Union League (NJCUL), Hightstown, N.J.; * Tennessee Credit Union League, Chattanooga, Tenn.; and * Universal Sharing Networking Inc., Albany, N.Y.
CUSN and NJCUL have also signed on as business partners for CO-OP My Deposit, the company’s online home deposit tool; as has KCUL for CO-OP Network, CO-OP’s network of 28,000 surcharge-free ATMs. Synergent Technology Services, Westbrook, Maine, a CO-OP Network business partner since January, also signed an agreement to sell CO-OP My Deposit. CO-OP Financial Services, Rancho Cucamonga, Calif., is a credit union service organization offering credit unions 28,000 surcharge-free ATMs and other network and processing services.

CU Student Choice launches CU Select

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WASHINGTON (8/21/09)--Credit Union Student Choice, a credit union service organization (CUSO) that provides student lending services to credit unions, announced the launch of CUSelect, a Web tool to help would-be private student loan borrowers connect with credit unions in the Student Choice network. “We have more than 80 credit unions in our network, offering loans with zero origination fees and average rates that are 3% to 5% lower than the average rates charged by many national lenders,” said Scott Patterson, Credit Union Student Choice executive vice president. He estimated that the 10,000 borrowers the network helped this summer will save $200 million over the life of the loans. Since launching in May 2008, credit unions in the network have approved more than $150 million in private student loans. The average interest rate is less than 6%.

PSCU CUSO launches CardLock service

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ST. PETERSBURG, Fla. (8/20/09)--PSCU Financial Services has launched its CardLock service, which enables cardholders to lock and unlock debit and credit cards. CardLock allows cardholders to control the authorization process for all transactions regardless of whether they are conducted in person, on the Internet or via phone. “We lock our homes and cars to prevent or deter theft, and CardLock works the same way for credit and debit cards,” said Steve Ruwe, PSCU Financial Services chief risk officer. If the card is locked, any attempt to authorize a transaction will be declined and the cardholder will be contacted by PSCU Financial Services’ fraud department. However, recurring transactions arranged with a merchant will be accepted even if the account is locked. CardLock can be used with all debit and credit cards issued by credit unions and processed by PSCU Financial Services. Cardholders can call a toll-free number or visit the CardLock website to lock or unlock their accounts with a four-digit code they have selected. PSCU Financial Services is a credit union service organization based in St. Petersburg, Fla.

Synergent users give 100 thumbs up

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WESTBROOK, Maine (8/19/09)--Synergent finished its fiscal year July 31 with the highest satisfaction rating possible from all of its users--100%. Each quarter, Synergent sends out satisfaction report cards to 25% of its clients, so each user is surveyed annually. The survey asks about Synergent’s quality, delivery, professionalism, growth and responsiveness. This past survey had a response rate of 58%. The survey also allows credit unions to provide feedback on each of Synergent’s divisions. Synergent, a subsidiary of the Maine Credit Union League, provides technology, business and service solutions to credit unions.

Florida partnership helps resolve collections issues

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TALLAHASSEE, Fla. (8/19/09)--The FCUL Service Group recently partnered with TekCollect, a provider of late notice call campaign services, to help credit unions contact members with past due accounts. TekCollect offers live payment reminder calls placed before an account is considered delinquent, or 15 days after the payment due date. The solution aims to identify problem accounts to determine which members can pay their bills. TekCollect also can process payments immediately at no charge to members. The FCUL Service Group is a wholly owned subsidiary of the Florida Credit Union League. TekCollect, Columbus, Ohio, specializes in accounts receivable management solutions.

CU launches Fiservs remote deposit capture

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BROOKFIELD, Wis. (8/18/09)--The Golden 1 CU is the first credit union to use Fiserv’s Consumer Source Capture product, the company announced Wednesday. The credit union integrated the remote deposit capture solution into its online banking and payments solutions. Consumer Source Capture allows credit union members to electronically scan and deposit checks from any location with a computer, scanner and Internet connection. The solution guides users through the steps of creating a deposit ticket, scanning the check, entering deposit details and confirming the deposit. “We think Consumer Capture will effectively bolster our retail banking capabilities, as our members will now have the option of saving time and money by depositing checks anywhere anytime without making a trip to the credit union,” said Teresa Halleck, The Golden 1 CU president/CEO. The Golden 1 CU has more than $7 billion in assets. Fiserv, based in Brookfield, Wis., provides information management and electronic commerce systems to financial institutions, including credit unions.

NetDeposit debuts NetCapture Receivables

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WASHINGTON (8/18/09)--NetDeposit, a provider of distributed payment solutions to credit unions and banks, announced the launch of NetCapture Receivables. NetCapture Receivables is a Web-based coupon and check capture application for businesses that receive check payments and payment coupons or check stubs for processing. The solution provides full-function coupon processing, intelligent character recognition, and magnetic ink character recognition table look-up and cross reference. It also can import data captured from a receivables coupon into accounting software packages like QuickBooks.

CO-OP Shared Branching links up with TNS

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RESTON, Va. (8/17/09)--CO-OP Shared Branching has signed up to use Transaction Network Services’ (TNS) TNSLink solution, which will benefit credit unions offering shared branching through CO-OP’s Next Generation Network (NGN). The partnership means credit unions will have increased reliability, flexibility, volume capacity and monitoring on NGN, CO-OP said. TNSLink is an end-to-end data communications solution that is monitored 365 days a year. Monitoring became more important with CO-OP’s NGN migration to a universal hub, which provides access to CO-OP Fast Branch kiosks and CO-OP My Deposit 24 hours a day, said TNS. There is potential for TNSLink to expand in the future if needed, CO-OP added.

ALM First growth reflects shift in managing balance sheets

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DALLAS (8/17/09)--ALM First Financial Advisors grew its client base during the first half of this year by signing 13 new credit unions. The credit union advisory firm now exceeds $10 billion in funds under advisement. The growth reflects the shift among credit unions to seek additional expertise in investment and balance sheet management, according to Angela Calvert, ALM First partner. “Today’s economy has raised awareness of the value in having more sophisticated modeling and direction in the areas of investment and asset liability management,” Calvert said. “There is a common feeling of uncertainty among credit union investors about relying on old methods of security valuations, and the overwhelming theme is more expertise is needed.” New ALM clients include:
* Achieva CU, Largo, Fla.; * California Coast CU, San Diego; * Campus USA CU, Gainesville, Fla.; * CP FCU, Jackson, Mich.; * McGraw Hill Employees FCU, East Windsor, N.J.; * MidSouth FCU, Macon, Ga.; * NuVision CU, Huntington Beach, Calif.; * Operating Engineers Local Union #3 CU, Livermore, Calif.; * Oregon Community CU, Eugene, Ore.; * Premier America CU, Chatsworth, Calif.; * Premier Members FCU, Boulder, Colo.; * Space Coast CU, Melbourne, Fla.; and * Union Square FCU, Wichita Falls, Kan.

Consider PFMs for member loyalty

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MADISON, Wis. (8/14/09)--Credit unions and other financial institutions should consider integrating personal financial management (PFM) programs into their Internet banking offerings to increase retention and loyalty, according to several credit union representatives. PFM programs can attract consumers during the economic recession because they are focused on boosting savings and organizing their finances, said Mark Schwanhausser, a multi-channel financial services analyst at Javelin Strategy and Research. Schwanhausser spoke during a July 28 webinar, “Strategic Value of Online Financial Management: Why It’s Important and How to Evaluate Solutions.” Also speaking were: Karen Van Kirk, group product manager at Digital Insight, a CUNA Strategic Service provider; and Tarrah Palomino-Prim, e-services managere at SAFE CU, North Highlands, Calif. The three discussed how PFM programs can help financial institutions--especially credit unions--retain their members. Credit unions that want to market their PFM services should focus on saving money and reducing debt, instead of transactional capabilities. One advantage of a PFM program is the ability to consolidate all financial chores and manage money in one place, Van Kirk said. PFM programs also can provide credit unions with member data. SAFE CU began offering PFM programs in September 2008 through FinanceWorks, a Quicken-based product sold by Digital Insight. Roughly 12.7% of the credit union’s online banking users have used the platform since its rollout, Palomino-Prim said. The average user of FinanceWorks at SAFE CU is 38 years old. The program generates three times the amount of revenue compared with members who use only Internet banking. Account balances of FinanceWorks users averaged $14,523, compared with $10,249 for those who used only online banking. “The number of services and accounts are larger for FinanceWorks users,” Palimino-Prim said. “This is really a sweet spot.”

CU Center offers mobile banking

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INDIANAPOLIS (8/13/09)--Credit Union Center, in partnership with CO-OP Shared Branching, is offering CO-OP Mobile to its member credit unions. CO-OP Mobile allows credit union members to access their accounts with their mobile phones. Credit Union Center’s shared-branch network offers access to more than 3,700 credit unions nationwide. “There are no up-front costs for members of the shared-branching network,” said Chuck Barr, Credit Union Center senior division officer. “It’s a pay-as-you-go system. And a credit union can be up and running in 60 days.”

Diebolds ATM auto-deposit modules now in 50 states

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NORTH CANTON, Ohio (8/13/09)--ATM manufacturer Diebold announced it has envelope-free technology at its ATMs in all 50 states. Automating deposit transactions at the ATM without envelopes can reduce operating costs, Diebold said in a release. Diebold also offers a bulk-note acceptor and enhanced note acceptor that recognize bulk currency deposits of 50 or 100 mixed-denomination notes. The deposits are itemized note-by-note, and details can be printed on a receipt. The ability to accept bulk stacks of notes better serves business customers, who make about 15% of their deposits at ATMs. Deposit automation is one of the fastest-growing new technologies, according to Retail Banking Research. A recent survey of financial institutions in 26 countries indicated that the number of deposit automated ATMs grew to more than 96,000 in 2007 from 22,000 in 2003. That figure is expected to reach 687,000 by 2018. Diebold is headquartered in North Canton, Ohio.

Webinar addresses mortgage processing servicing

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MADISON, Wis. (8/12/09)--QR Lending announced Monday that it is offering a free webinar for credit unions on Aug. 27 titled “Managing Your Mortgage Operation in an Up and Down Market.” The webinar will explain how to augment resources or outsource the origination, processing, servicing, closing and funding of mortgage loans. Credit union attendees also will learn how to:
* Select the right mortgage program; * Determine whether a retail, wholesale or correspondent delivery channel fits the credit union’s needs; * Meet varying loan demand without impacting internal resources; * Start a mortgage operation without adding staff; * Stay current with regulatory requirements; * Leverage technology without an up-front investment; * Retain strong relationships with members; and * Reduce turnaround time to 48 hours.
QR Lending, Madison, Wis., provides residential mortgage services for community financial institutions, including credit unions.

Compromised-card instant-issues services offered

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GRAND RAPIDS, Mich. (8/11/09)--CU*Answers’ Gividends Team announced new instant-issuance and compromised card services for credit unions. The card issuance service will be offered through a partnership with Dynamic Card Solutions, a developer of instant issuance and personal identification number solutions for financial institutions. With the service, credit unions will be able to issue cards in about 90 seconds. CU*Answers’ compromised-card service will be available at three levels. The services range from sending maintenance files to card vendors to designing personalized communications campaigns and directly contacting members affected by compromised cards. CU*Answers is a credit union service organization based in Grand Rapids, Mich.

New tiered service to help CUs collections

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LOS GATOS, Calif. (8/11/09)--Solutions in Finance Inc. (SIF) is offering a tiered consulting program for credit unions who want to improve their collections operations. Demand for consulting is strong, so SIF has expanded its staff and service to simultaneously help credit unions nationwide, the company said in a release. The program’s five levels include:
* Tier 1, created for credit unions that need immediate help. SIF visits the credit unions onsite, makes recommendations and assists in managing the implementation process. * Tier 2, which offers an onsite audit by SIF analysts. The result is a 15-point findings and recommendations document reinforcing best practices and areas that need improvement. A roadmap for credit unions’ management to improve their lending or collection operation results and analytics is provided. * Tier 3, a consulting service with a full, onsite analysis of the lending or collection operation followed by a partial findings document and full recommendations document. * Tier 4, a lower cost, onsite analysis. Analysts conduct a virtual audit based on videoconferences and available reports. They target the credit union’s problem areas and deliver in-depth analysis. * Tier 5, a remote, off-site consultation with limited documentation.
“As we have seen in the financial services landscape, organizations that refuse or don’t know how to adapt to the changing times won’t survive very long,” said Bill Garcia, SIF CEO. “Those financial institutions that learn how to correct their mistakes quickly will be the ones that come out of [the recession] stronger.” SIF is based in Los Gatos, Calif.

Discovery webinar addresses CUs relevance

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MADISON, Wis. (8/11/09)--Credit unions can learn 10 reasons why their relevance to consumers is so important during a free Discovery Webinar offered by CUNA Mutual Group Aug. 25. “10 Reasons Why Credit Unions are Needed--Now, More Than Ever” will be presented by John Lass, CUNA Mutual senior vice president of strategy and business development. CUNA Mutual CEO Jeff Post will provide an introduction to the webinar and an update on the company. The poor economy prompted CUNA Mutual to offer the webinar, which is an extension of CUNA Mutual’s Discovery Conference. The conference provides credit union leaders hands-on professional development and networking opportunities. Webinar participants also will receive a free white paper that outlines actions credit unions can take to strengthen the value they bring to consumers.

Fiserv-Mitek Systems in mobile deposit pact

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BROOKFIELD, Wis. (8/10/09)--As the demand for mobile banking applications continues to increase, Fiserv and Mitek Systems Inc. announced this week that they have signed an agreement to offer Mitek’s Mobile Deposit application to Fiserv clients, which include credit unions. Mitek’s Mobile Deposit solution allows credit unions to accept check deposits through camera-equipped cell phones. The solution will be available on Blackberries, Windows Mobile handsets and on the iPhone (Biotech Week Aug 12). A credit union member initiates a mobile banking session by keying in the deposit amount using the phone’s number pad and then photographing the front and back of a check using the camera’s phone. The image is sent to the credit union for deposit. About 21% of Generation Y consumers use their cell phones for mobile banking transactions. About seven million individuals of all ages in the U.S. are expected to use mobile banking this year, up from 3.1 million in 2008, according to the Credit Union National Association’s Environmental Scan (E-scan) Report for 2009-2010. The number of U.S. households banking or making payments by mobile devices will increase to about 50 million--or 40% of U.S. households--by 2016, the report said. Fiserv, based in Brookfield, Wis., provides financial services solutions to credit unions. Mitek Systems offers productivity applications for cell phones with cameras.

Back to school an opportunity to teach savings

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MADISON, Wis. (8/7/09)--As the beginning of a new school year approaches, credit unions have an opportunity to teach youth about savings--especially when youth do their back-to-school shopping. Cherry Hedges, financial education director at Virginia CU in Richmond, Va., said students and parents should draw up back-to-school budgets when school finishes for the summer. Then they can determine how much they should spend on back-to-school expenses in the fall. The average amount spent on back-to-school shopping is roughly $548 per family (Fredericksburg.com July 25). Parents can either shop for back-to-school supplies alone, or take their children with to show them how to make smart buying decisions. Young children can be given a budget to buy lunch boxes and backpacks, Hedges said. Older children should learn the basics of budgeting and how to use a credit card, especially if they’re college-bound, Hedges said. Students should think through their college experiences and understand the costs--so they’re not shocked when they decide to pledge for a fraternity or sorority and have to pay dues, she said. Credit unions can help college-bound students with cash rewards credit cards. One Alexandria,Va.-based credit union is giving 5% cash back to Visa Platinum Cash Rewards cardholders through Sept. 30 when they shop at office supply, computer and electronics stores. Credit unions also can “adopt” classrooms or schools, providing youth with pencils, backpacks, quarter saver folders and other print materials. A $100 bill handout with information on how to save for financial goals also can be given to youth, said the Credit Union National Association, which offers credit unions “The Magic of Saving”-themed products for back to school (use the link). Conducting back-to-school contests, bringing the school mascot into the credit union to meet youth, and decorating the lobby also can help credit unions use a back-to-school theme.

Verafin signs 200th CU for money laundering fix

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ST. JOHN’S, NEWFOUNDLAND AND LABRADOR, Canada (8/7/09)--Verafin, a provider of anti-money laundering and fraud detection solutions, announced it has signed its 200th credit union customer in the U.S.--OnPoint Community CU, Portland, Ore. Verafin, a CUNA Strategic Services provider, will help OnPoint detect suspicious activity, mitigate financial crime and ensure compliance with the Bank Secrecy Act, Patriot Act and the Fair and Accurate Credit Transactions Act (FACTA). Verafin’s artificial intelligence replicates human reasoning, which creates member profiles and performs transaction monitoring to detect suspicious and fraudulent activity. “Verafin truly is the next generation in AML and fraud detection and provides credit unions with the right tool to meet rigid regulatory requirements and help detect fraud,” said Wes Millar, senior vice president of CUNA Strategic Services. “Reaching the 200 milestone is not only a testament to the industry-wide appeal of Verafin’s advanced solution, but is also a reflection of the solid reputation Verafin has in this industry.” More than 400 credit unions and banks in North America have implemented Verafin for BSA compliance, FACTA Red Flags and fraud detection. OnPoint Community CU has $2.8 billion in assets.

Prime Alliance inks deal on creditflood tech services

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NEW YORK (8/6/09)--Tukwila, Wash.-based Prime Alliance Solutions Inc., which provides iMortgage solutions for credit unions, has partnered with Kroll Factual Data to provide Kroll's credit and flood technology services through Prime Alliance Solutions' LOS platform. That means credit unions can order flood and credit reports from Kroll through Prime Alliance Solutions LOS (Reuters Significant Developments Aug. 4). The official launch is set for September and will be available through Prime Alliance Solutions' Retail Lending Center and Loan Fulfillment Center platforms. Prime Alliance serves 1,600 credit unions nationwide. Kroll is a subsidiary of Marsh & McLennan Cos. According to The New York Times (Aug. 5), Marsh & McLennan announced Wednesday a $193 million loss for second quarter, primarily as a result of a $315 million goodwill impairment charge against the value of its corporate security business.

Synergent offers marketing materials for Monty Moose

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WESTBROOK, Maine (8/6/09)--Synergent, a subsidiary of the Maine Credit Union League, has redesigned its marketing materials for the Monty Moose Youth Program. Synergent offers credit unions redesigned the materials after including technology that youth can relate to such as cell phones, gaming systems and computers, according to Mike Rosmus, Synergent designer/illustrator. “When I was coming up with designs, I looked at my eight-year-old daughter and watched how she acted and saw the things she was interested in,” Rosmus said. Synergent updates its marketing materials that appeal to kids in particular ages group being targeted. It also is a resource for custom illustrated work, logos or other youth mascots for credit unions.

TNB Card Services First Data extend pact

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FARMERS BRANCH, Texas (8/6/09)--TNB Card Services of Dallas has renewed its agreement for First Data to provide credit card and debit card processing services through 2014, the Texas Credit Union League (TCUL) said. TNB provides credit unions with credit and debit processing--including STAR ATM Network services, ATM terminal driving, enriched card products, risk-based pricing tools and fraud detection systems (LoneStar Leaguer Aug. 4). TNB Card Services is TCUL’s endorsed debit-card processor for its member credit unions.

CUcorp expands partnership with CUDL

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ONTARIO, Calif. (8/6/09)--CUDL, which administers a point-of-purchase and indirect auto lending network for credit unions, announced a new marketing agreement with CUcorp, a subsidiary of the Michigan Credit Union League. The agreement will allow Michigan’s 350 credit unions to use CUDL’s auto lending suite. Products that will be jointly marketed by the organizations include CUDL’s auto lending portal, DecisionManager decision engine products and risk management tools. CUDL is a credit union service organization based in Ontario, Calif.

CUNorthWest offers three new services

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LIBERTY LAKE, Wash. (8/5/09)--CU*NorthWest announced that it has three new services for credit union clients--a National Credit Union Administration (NCUA) Share Insurance Report feature, enhanced Bank Secrecy Act (BSA) tracking, and Financial Services Centers Cooperative (FSCC) Shared Branching within the CU*BASE core processing platform. The NCUA Share Insurance Report feature has been added with the 9.0 release of the CU*BASE core processing system. With the service, member accounts are aggregated by Social Security number to produce reports on single, joint and retirement accounts; revocable trusts; education savings accounts; and excluded memberships. Enhanced BSA reporting will allow credit unions to view the activity of their members at shared branching or national branch locations, which helps a credit union’s ability to track transactions for BSA reporting. Transactions occurring across any shared branch network are now aggregated as part of already existing BSA reporting capabilities native to CU*BASE, the company said. CU*NorthWest also offers FSCC Shared Branching within CU*BASE at no charge. CU*NorthWest has an agreement with CU*Answers and FSCC to allow both shared-branch networks to exist simultaneously without sub-switching contract restrictions. The FSCC shared-branch transactions are included in BSA tracking. CU*NorthWest is a credit union service organization, based in Liberty Lake, Wash.

Diebold reports 2Q financials

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NORTH CANTON, Ohio (8/5/09)--ATM manufacturer Diebold Inc. reported that its second quarter revenue was $770.5 million, down 9% from the second quarter last year. Six-month year-to-date 2009 income from continuing operations was $34.9 million, down 20%. “There are signs that the market has bottomed out and is beginning to stabilize,” said Thomas Swidarski, Diebold president/CEO. “For the remainder of this year, however, we don’t expect any significant rebound in demand as spending remains tight with our financial customers.” Current assets total $1.6 billion. The company’s projected revenue outlook for the remainder of 2009 includes a 7% to 13% drop in total revenue. Earnings per share are expected to range between $1.34 and $1.52. Total products and services orders for financial self-service and security were down in the mid-20% range compared to last year. In the Americas, financial self-service orders decreased more than 30%, Diebold said. Total operating expenses for the second quarter was 18.3%, a decrease of 0.7 percentage points from last year. Total net debt was $238.4 million as of June 30--a $15.8 million reduction from Dec. 31. Diebold is based in North Canton, Ohio.

uMonitor closes first half with 30 revenue hike

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MEMPHIS, Tenn. (8/4/09)--uMonitor announced several achievements this year, including a 30% revenue increase for the first half of 2009. Demand for the company’s online banking solutions, especially account opening solutions, has increased. uMonitor has doubled its sales force to meet those demands, the company said in a release. “Credit unions ... focusing on communities and growing in this challenging environment are really starting to grasp the importance of a full online self-service delivery channel to delight their customers,” said Dinesh Sheth, uMonitor CEO. uMonitor also expanded partnerships with Open Solutions, consulting firm Haberfeld Associations, and two banking groups.

Compliance Training for Staff eSchool is Aug. 11

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MADISON, Wis. (8/4/09)--Credit union staff can earn their certification for compliance issues through the Credit Union National Association’s (CUNA) Compliance Training for Staff eSchool that begins Aug. 11. The school, which ends Dec. 15, offers information from industry experts, printed books for course preparation and future reference, online learning activities and exams. The school is modeled after the five modules of CUNA’s Regulatory Training and Certification Program (RegTraC Level 1). RegTraC Level 1 training is designed for credit union non-compliance staff who need a general overview of the laws and regulations affecting credit unions. Attendees can take the RegTraC Level 1 exams to demonstrate their knowledge of the topics. Upon completing all five exams, attendees will receive a Compliance Achievement Award. Credit unions also can attend select sessions as webinars. Each eSchool session will be recorded and available for purchase. For more information or to register, use the link.