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Fiserv to integrate IMMs teller item capture

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BROOKFIELD, Wis. (9/19/11)--Fiserv Inc., a provider of financial services technology, has partnered with Integrated Media Management (IMM) to integrate Fiserv’s Teller Source Capture as part of IMM’s Teller Item Capture solutions. The partnership replaces a third-party capture solution that IMM had been using. The IMM suite of teller solutions is integrated with Fiserve account processing solutions such as XP2, DataSafe, Spectrum and Advantage. IMM item processing customers can leverage from Fiserv the entire portfolio of source capture solutions from Fiserv, which includes branch (back office), merchant, consumer, mobile and ATM source capture. IMM clients also can join the Fiserv Clearing Network (FCN) for image exchange and settlement. FCN offers transit, receipt and return item capabilities, and an alternative to check-image exchange.

MAP launches card customization platform for CUs

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SEATTLE (9/19/11)--Member Access Pacific (MAP), a Visa debit card processing aggregator for credit unions, has launched a card personalization platform. “Design A Card” is powered by patent-protected technology from Serverside Group. Through the online card “designer,” credit union members can create their own payment personalized cards using either stock images or personal photos. Credit unions also can choose from online card marketing tools provided through the MAP customization platform, through which they can track response rates in real time. “Industry research shows that personalized cards boost usage by as much as 15% to 20% and build stronger relationships with members,” said Cyndie Martini, MAP president/CEO. “This increased loyalty leads to stronger transaction volumes and reduced attrition--key elements in building greater revenues from credit unions’ credit and debit programs.” The first credit union to employ the customization service is Unitus Community CU, headquartered in Portland, Oregon. “We believe the ability for cardholders to put a custom image on their credit or debit card is a great value-add for our program and should help to further bolster member loyalty, retention and usage, ” Paul Kirkbride, Unitus Community CU, vice president of credit services. A credit union service organization, MAP works directly with Visa, offering turnkey debit, credit, ATM, prepaid-reloadable and gift solutions.