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CUNA Announces New Interactive Salary Research, Strategy Tool

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MADISON, Wis. (9/16/13)--The Credit Union National Association has released a new, interactive compensation tool, CUNA Compensation Analytics, to augment the hiring and staffing strategy of credit unions across the movement. It provides information and resources just in time to help credit unions set their 2014 budgets.
 
"CUNA Compensation Analytics represents a breakthrough in giving hiring managers the tools they need at their fingertips for budgeting and hiring decisions," said Jon Haller, CUNA's director of Corporate and Market Research.
 
"We want to give them the flexibility to create customized reports on the data that matter most to them. Every credit union has different needs, and this new tool has the flexibility to dial in to very specific compensation details," Haller added.
 
"CUNA Compensation Analytics is a cloud-based, interactive tool that allows subscribers to research and set competitive salary packages for their staff and executive teams," said Beth Soltis, CUNA senior research analyst. "The data behind the tool come from our annual Staff Salary Survey, which is compiled from nearly 1,300 credit unions for 100 job titles--that's more credit union-specific data than the next two major salary studies combined."
 
Subscribers to CUNA Compensation Analytics will be able to:
  • Access the data from the CUNA Staff Salary Report;
  • Compare salary information for multiple positions across multiple states;
  • Analyze salary data in both graphical and tabular formats;
  • Easily export tables and charts for use in management presentations; and
  • Improve decision-making with customizable, interactive report criteria.
Data available in the analytics tool include salary incentives and bonuses, total cash compensation, variable pay and compensation percentiles, salary ranges by location, and map views of data for specific criteria.
 
Data will be updated each July, keeping subscribers ahead of the curve for upcoming year staffing plans and salary budgets, said CUNA. The tool is available 24/7 throughout the year so subscribers can access the data for staffing, hiring and compensation decisions.
 
For more information, use the link, e-mail mktresearch@cuna.com or call 800-356-9655, ext. 4172.

Harland Clarke Offers Account Acquisition Product

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SAN ANTONIO (9/16/13)--Harland Clarke has introduced the First Touch New Mover Acquisition Program to help financial institutions acquire new accounts. Developed by Harland Clarke Marketing Services, First Touch helps a credit union or bank be the first to deliver a targeted offer to a new mover's mailbox.
 
Harland Clarke is a CUNA Strategic Services provider.
 
"According to the U.S. Census Bureau, roughly 12% of the U.S. population changes their addresses each year. That's an average of 130,000 people moving every day," said Jeff Dishon, Harland Clarke senior vice president and general manager, marketing services. "These moves are opportunities for financial institutions to acquire new movers as account holders, at a 35% lower cost than acquiring other prospects."
 
First Touch New Mover accesses a multi-source database that is consolidated daily. Enhanced analytics identify new mover households while Harland Clarke's creative team designs marketing communications to encourage responses. Overnight production and next-day mailing support the rapid delivery of clients' messages to targeted consumers. Credit union and banks can also track campaign progress with built-in reporting mechanisms that include monthly return-on-investment analysis.

Melrose First N.Y. CU To Launch CO-OP NextGen ATM

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ALBANY, N.Y. (9/16/13)--Covera and Universal Sharing Network recently helped Melrose CU become the first New York credit union to launch a CO-OP NextGen ATM.
 
Melrose CU, a Covera client and member of the UsNet shared branching network, is using the new software solution to support both traditional ATM transactions and shared-branching transactions on its mainline ATMs.
 
 Members of Melrose can now complete all routine teller transactions at the credit union's ATMs, while members of other credit unions within the UsNet/CO-OP Shared Branch network can use the credit union's ATMs to complete common shared-branching transactions.
 
 "This technology allows Melrose and Shared Branch members to conduct teller transactions 24/7, thus alleviating the stress caused by long lines in the teller window queuing area of our lobby," said Robert Nemeroff, Melrose CU's director of marketing/public affairs.
 
 "In addition, it offers users the ability to use ATM technology without the need of an ATM or debit card," he said. "Any card with a mag stripe that contains the user's exact information as it appears on the credit union account is the basic requirement, so indirectly, the machines minimize the potential for lost cards by reducing the amount of cards people need to carry around."
 
Melrose CU's adoption of CO-OP NextGen ATM was made possible through Covera and UsNet's partnerships with CO-OP Financial Services.
 
 The solution also enhances credit unions' shared-branching operations. "Because CO-OP NextGen ATM migrates routine teller transactions--including shared branching transactions--into the ATM channel, credit unions can maximize branch efficiencies," noted Marc Inger, chief operating officer of UsNet. "This solution also helps credit unions differentiate from big banks by expanding the unique benefits of shared branching."
 
Credit unions must be members of both the CO-OP ATM network and the CO-OP Shared Branch network to access CO-OP NextGen ATM.