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Council paper addresses rewards recognition programs

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MADISON, Wis. (9/22/09)--A new white paper from the CUNA HR/TD Council addresses how relevant recognition and rewards programs can keep valued credit union employees. The paper, “Recognition Programs that Work,” covers the importance of rewards and recognitions that engage employees, keep costs down and boost morale. The types of recognition and principles that work and case studies from various credit union human resource managers also are presented. “When times are tough, the credit union may need to curtail employee salary increases, bonuses, and incentives,” the paper said. “Recognition can then become even more important in helping to keep staff engaged in their work.” The paper, written by Neil Bartlett, cites a study of employee experiences during the current economic downturn. The study reveals that employee engagement has declined--with the strongest drop occurring among younger employees. It also noted the importance of immediate recognition for Generations X and Y, who are used to “instant everything,” like the Internet and social networking. The CUNA HR/TD Council serves credit union human resources and training development professionals. For more information, use the link.

CO-OP Online Resources join on online banking services

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CHANTILLY, Va. and RANCHO CUCAMONGA, Calif. (9/22/09)--Online Resources Corp. and CO-OP Financial Services are partnering to offer Internet banking, online bill pay and other services to CO-OP’s credit unions nationwide. Online Resources’ Unite Financial Services Suite will be available to credit unions on CO-OP’s Next Generation Network technology platform. More than 1,200 of CO-OP’s shared-branch clients will have access to the service. Online banking and bill pay are critical services for credit unions to offer so they can remain competitive with other financial institutions, according to Carroll Beach, president and chief operating officer of CO-OP Shared Branching. CO-OP Financial Services offers payment products and services to credit unions. Online Resources powers financial interactions between consumers and the company’s financial institution and biller clients.