MADISON, Wis. (7/29/13)--Credit unions and banks in four states--California, Missouri, Michigan and Montana--have reported fraudulent transactions involving consumers' accounts or attempts to capture personal financial information.
Santa Rosa, Calif.-based Redwood CU is reissuing 18,400 debit cards for members whose information may have been stolen in a cyber attack that targeted the Raley's supermarket chain's Bel Air and Nob Hill stores.
Redwood is one of several area financial institutions whose members/customers' information was compromised (The Press Democrat July 26). As of Thursday, Redwood had confirmed 200 fraud-related cases from the Raley's stores. Raley's operates 115 stores in California and 13 in Northern Nevada.
One member reported a $500 fraudulent transaction by someone at an ATM in Las Vegas. He said the credit union refunded the amount stolen and issued him a new debit card on the spot.
Olivette, Mo., police say that a credit union's surveillance camera has caught photos of a woman believed to be the person who stole debit cards during smash-and-grab burglaries and used them at least four times at drive-up tellers at two locations of Bridgeton, Mo.-based Vantage CU (KSDK July 25). The woman, wearing the same clothes and driving the same car each time, struck twice on July 15, once on July 16, and again on July 17. The debit cards were stolen from cars in other cities, said police.
The woman was almost caught last week, when she tried to use a flagged account and the teller called 911. She got away before police arrived. It was not clear whether she is conducting the burglaries or if she has accomplices.
Two credit unions in Marquette, Mich., reported that signature-based card transactions have been blocked due to fraud, said UpperMichiganSource.com (July 26). The Marquette Community FCU and the U.P. Catholic FCU reported Friday afternoon that members' transactions were blocked in response to recent fraud detected in the Detroit area. Pin-based transactions still work, said Marquette Community FCU.
In Missoula, Mont., Ravalli County residents received text messages that said their debit card account at a local bank had been locked and they would need to provide their account number to unlock it (KECI.com July 24).
Credit unions and banks warned consumers they do not contact recipients asking for account numbers, since they already have the numbers. They also urged consumers to delete and not respond to texts, e-mails, or phone calls seeking that information.