Early Warnings and Final Actions course (online)

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A1014D

May. 23, 2013 

This is a CUNA CU Advance course through CUNA CPDOnline. During this course, you will learn to:

  • Recognize the early warning signs of delinquency and member trouble
  • Understand Maslow's hierarchy of human needs and how they relate to the collection function
  • Describe collections procedures credit unions typically use to reach members and bring loan accounts current
  • Highlight the eight steps of the collections call and strategize the inherent challenges and advantages
  • Discuss the alternatives available to credit unions instead of legal collections measures
  • Create an information base to use in skip tracing members who relocate to avoid confronting their responsibilities

Estimated length of course: Each individual course is 20-30 minutes.

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A1014D

May. 23, 2013 

This course is a part of Applying Collection Practices.

  • Credit and Collections (A1014A)
  • Credit and Collection Policies (A1014B)
  • Developing a Collections System (A1014C)
  • Early Warnings and Final Actions (A1014D)
  • Legal Action and Outsourcing Alternatives (A1014E)
  • Best Practices (A1014F)

An optional online exam can be purchased for $15.50 through CUNA CPDOnline.

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A1014D

May. 23, 2013 

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A1014D

May. 23, 2013 

Recognition

Recognition opportunities are offered at various training milestones with CUNA designations and certificates.

College Credit

Select courses are recommended for college credit for students who pass proctored, college-level exams and carry college credit recommendations.

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A1014D

May. 23, 2013 

CUNA courses are a simple, affordable way to provide current, real-world training to your credit union. Courses are available in print and/or online through CUNA CPDOnline. With hundreds of courses to choose from, you're sure to find learning materials to fit your credit union's needs. See a full course list.

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CUNA is committed to providing a quality learning experience. If for some reason you are not fully satisfied, contact us and we'll provide you a full tuition refund or credit.

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