Successful Collections Balancing Member Service and Credit Union Interests course (print)

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S1310M

Apr. 4, 2013 

Lending is central to the mission of every credit union. That's why effective collections are so important. This course will show you how to safeguard your members assets by minimizing losses due to unpaid loans. Each chapter in the course opens with a "case study" based on actual events from real credit unions. Throughout the course, activities are presented to allow you to apply what you've learned.

This is a CUNA STAR course.

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S1310M

Apr. 4, 2013 

Topics include:

  • Collectors as Member Service Agents
  • Why Members Become Delinquent
  • Honing Communications Skills
  • Alternatives to Delinquency
  • Best Practices in the Collections Department
  • Bankruptcy Issues
  • Real Estate Collections

An optional online exam is available for this course through CUNA CPDOnline. Exams can be purchased for $24.50 each.

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Buy Now $47.50
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S1310M

Apr. 4, 2013 

Recognition

Recognition opportunities are offered at various training milestones with CUNA designations and certificates.

College Credit

Select courses are recommended for college credit for students who pass proctored, college-level exams and carry college credit recommendations.

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S1310M

Apr. 4, 2013 

CUNA courses are a simple, affordable way to provide current, real-world training to your credit union. Courses are available in print and/or online through CUNA CPDOnline. With hundreds of courses to choose from, you're sure to find learning materials to fit your credit union's needs. See a full course list.

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CUNA is committed to providing a quality learning experience. If for some reason you are not fully satisfied, contact us and we'll provide you a full tuition refund or credit.

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