Maintaining Loan Documents course (print)

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S1314M

May. 23, 2013 

Learn the retention policies, laws, and procedures regarding the maintenance of loan documents. By taking this new print course, you'll discover the most efficient way to file and maintain loan records including purging and destroying out-of-date documents. At the end of this course, you'll be able to answer member questions on approval status, loan balance, and payoffs.

This is a CUNA STAR course.

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S1314M

May. 23, 2013 

A comprehensive exam is included through CUNA CPDOnline. Additional exams can be purchased for $24.50 each.

Basic Record Filing and Maintenance:

  • Understand file correspondence and loan documents in member files
  • Know how to input and maintain all verbal and written collection documentation
  • Identify regulations that apply to loan filing and maintenance
  • Describe technologies used for filing and maintaining loan records
  • Explain your credit unions policies and procedures for maintaining loan records

Loan Documents Overview:

  • Describe typical loan documents and terms
  • Identify information to be maintained in the loan log for all loan applications
  • List the documents that must be maintained for all approved loans and rejected loans
  • List documents to maintain in paid loan files
  • Explain loan policies and regulations regarding electronic or digital versions of documents that were originally in hard copy or paper-based form

File Retention Policies and Procedures:

  • Outline the information on loan applications that must be retained by the credit union
  • Identify federal laws and regulations relating to loan file retention
  • Identify standard credit union policies for loan file retention
  • Describe methods for purging and destroying out-of-date loan documents
  • Explain employee responsibilities in safeguarding confidential member information

Loan Documents as Member Service Tools:

  • Identify loan documents and files that provide quick answers to member questions
  • Explain laws and regulations regarding release of confidential information
  • Explain common credit union policies regarding requests for approval status, loan balances, and payoffs
  • Describe common member requests for loan information and how you can meet those needs

Loan Auditing:

  • List the reasons for conducting an internal loan audit
  • Explain what is contained in a typical credit union loan policy manual
  • Identify errors in loan policy reconciliation
  • List the steps involved in performing an audit of the credit unions loan documents
  • Describe how to test the integrity of data on the loan accounting system
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S1314M

May. 23, 2013 

Recognition

Recognition opportunities are offered at various training milestones with CUNA designations and certificates.

College Credit

Select courses are recommended for college credit for students who pass proctored, college-level exams and carry college credit recommendations.

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S1314M

May. 23, 2013 

CUNA courses are a simple, affordable way to provide current, real-world training to your credit union. Courses are available in print and/or online through CUNA CPDOnline. With hundreds of courses to choose from, you're sure to find learning materials to fit your credit union's needs. See a full course list.

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CUNA is committed to providing a quality learning experience. If for some reason you are not fully satisfied, contact us and we'll provide you a full tuition refund or credit.

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