new members and building lifelong relationships with existing members is
essential for your credit union to thrive. In this module, you will discover
practical strategies for all employees at all levels and in all departments to
support net membership growth. From branch and call center staff, to operations,
IT, and marketing specialists, to the executive team, maintaining a sharp
"members first" focus boosts market share and financial performance.
Additionally, you will discover how to measure and monitor membership growth and
how high-quality service and the right product and delivery channel mix bolster
net growth. Finally, you will peek into the future for ideas to continue to
expand your membership ranks in the years to come.
This is a CUNA