Discover types of technology credit unions use - ATMs, debit and credit cards, ACH, call centers, home banking, web sites - and your staff's role in providing these services. Understand credit union technology and how it is used. This revised course updates technology topics introduced in the first edition. Sections on introducing members from different age groups to credit union technology and on competition and innovation have been expanded. A glossary, a resource section, and an index were also added.
This is a CUNA STAR course.