Serving Members with Technology course (print)

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S620M

Mar. 1, 2013 

Discover ways to provide the human dimension to technology. Learn from leading credit unions that have successfully combined technology with effective member service.

This is a CUNA STAR course.

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S620M

Mar. 1, 2013 

Topics include:

  • Technology and the Credit Union Commitment to Member Service
  • Your Changing Role in Member Service
  • Reactions to New Technologies
  • Building Positive Acceptance of Change
  • Helping Members with Telephone Financial Services
  • Helping Members with ATMs and Debit Cards
  • Helping Members with Internet Financial Services
  • Preparing for the Future

An optional online exam is available for this course through CUNA CPDOnline. Exams can be purchased for $24.50 each.

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S620M

Mar. 1, 2013 

Recognition

Recognition opportunities are offered at various training milestones with CUNA designations and certificates.

College Credit

Select courses are recommended for college credit for students who pass proctored, college-level exams and carry college credit recommendations.

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S620M

Mar. 1, 2013 

CUNA courses are a simple, affordable way to provide current, real-world training to your credit union. Courses are available in print and/or online through CUNA CPDOnline. With hundreds of courses to choose from, you're sure to find learning materials to fit your credit union's needs. See a full course list.

100% Guarantee

CUNA is committed to providing a quality learning experience. If for some reason you are not fully satisfied, contact us and we'll provide you a full tuition refund or credit.

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