Hispanic Resource Center

Maintaining and Improving Service - Additional Materials

You have a Hispanic program in place but you want to be certain you're meeting the needs of your members. There are a number of products that you could consider using to assist with education of your members, marketing your program or adding additional features.

Educational Materials

In order to help educate your members about credit unions, and financial safety and soundness, the Credit Union National Association has created educational materials that you may be interested in purchasing and distributing to your members.

Reference Cards

• Hispanic Checkbook Reference Card
• Hispanic Money & Number Wallet Reference Card

Statement Stuffers

• Robo de Identidad: Como Prevenirlo y Como Superarlo (Identity Theft: How to Prevent It and How to Get Over It)
• Las Cooperativas de Ahorro y Crédito: Muy Distintas--Muy Útiles (Credit Unions: Very Distinct—Very Useful)
• Vea lo que el 0% Financiamiento le Cuesta en Realidad (See What 0% Financing Really Costs)
• Programa de Accion para su Presupuesto: Diseñe su Propio Plan de Gastos (Budget Blueprint: Design Your Own Spending Plan)
• Cómo Manejar Su Cuenta de Cheques (How to Manage Your Checking Account)

Training

• CUNA Workplace Spanish for Credit Unions eSchool
• CUNA CU Spanish Certification eSchool: Level I

Interactive Tutorial

• Anytime Advisor

Video

• Credit Unions: Who We Are (Spanish)

Marketing Materials

The Hispanic Quick Start Kit contains free samples and ideas for marketing and advertising your program.

• Step 19 of the kit contains a checklist for a Hispanic program campaign. Also included are sample materials from over 12 different credit unions with Hispanic programs currently in place.

Additional Resources

• The file library located in the Hispanic Resource Center contains sample documents, policies, marketing materials and more.

• Ask questions of your peers. An email list was created for idea sharing, problem solving and assistance to credit unions who are involved or interested in serving this marketplace. You can add your e-mail address to this discussion list Right Here

• And don't forget to check the Frequently Asked Questions section of this site too.

Back to Hispanic Resource Center home

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