Hispanic Resource Center

CUNA is committed to helping credit unions attract and serve members of the Hispanic community. This section of CUNA's web site is devoted to information and resources that the Hispanic Resource Center Advisory Group helps determine.

As information becomes available, we'll post it to this news area. Stories include research and statistics, marketing ideas, and news about credit unions who are serving this marketplace today. Bookmark this page and check back often for updates

GETTING STARTED

• I am looking for information about the Hispanic Market
• I have information on serving the Hispanic market and need additional materials to develop a plan for the credit union.
• My credit union has implemented programs to serve the Hispanic market -- What additional product or services are available?

Networking Tools

Hispanic Resources E-mail List

Share ideas, discuss issues and communicate with your peers using this e-mail disscussion forum. CLICK HERE for more information and access to sign-up.

File Library

Do you have a policy that you are willing to share, how about marketing materials or research materials that are specific to the Hispanic market? You can upload and download Microsoft Word, Excel, Powerpoint and Adobe PDF files to this file library. CLICK HERE for more information.

Additional Information and Resources

Inside this "Hispanic Quick-Start Kit," credit unions will find business plans, power point presentations, regulatory processes and procedures, market research, identification and documentation tools, resources for translation services, product and service matrices, requirements for internal procedures, sample policies and procedures, implementation flow charts, community partnership suggestions, job descriptions for outreach personnel, training resources, marketing tools, and numerous reporting systems that will help your credit union get a quick start on serving this market.

2006 Hispanic Latino Survey

In 2006 CUNA's Market Research department conducted a survey to find out what credit unions were doing to address the needs of the Hispanic/Latino marketplace you can see the results of the survey here.

Quick Start Kit

Use this Step-by-Step Guide to assist you with planning, developing and maintaining a program to serve the Hispanic/Latino market.

Resource Links

Use these links to research sites, news, and government agencies to assist you with gathering information, tools and resources for your program.

Frequently Asked Questions

There are many questions that everyone asks related to the Hispanic market and establishing services. Use this frequently asked questions section to find answers to these common questions.

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