Hispanic Resource Center

CUNA is committed to helping credit unions attract and serve members of the Hispanic community. This section of CUNA's web site is devoted to information and resources that the Hispanic Resource Center Advisory Group helps determine.

GETTING STARTED

CUNA and Coopera are partnering to provide products and services that help your credit union reach and serve the Hispanic community.

Which phase of serving Hispanic members have you reached?

1. Considering it, looking for overview information about the Hispanic market;
2. Have information, want additional materials to develop a plan;
3. Have a plan, need resources to prepare our credit union;
4. Have prepared programs, need available products or services
   to serve the Hispanic market
.

Networking Tools

Hispanic Resources E-mail List
Share ideas, discuss issues and communicate with your peers using this e-mail disscussion forum. CLICK HERE for more information and access to sign-up.

Sign up for our Email Newsletter

Sign up for Hispanic Outreach Insights
A FREE monthly e-newsletter with tips and information about how your organization can reach and better serve the Hispanic market. Just put your email address in the form at right.

File Library
Do you have a policy that you are willing to share, how about marketing materials or research materials that are specific to the Hispanic market? You can upload and download Microsoft Word, Excel, Powerpoint and Adobe PDF files to this file library. CLICK HERE for more information.

Additional Information and Resources

Quick Start Kit
Use this Step-by-Step Guide to assist you with planning, developing and maintaining a program to serve the Hispanic/Latino market.

Inside this "Hispanic Quick-Start Kit," credit unions will find business plans, power point presentations, regulatory processes and procedures, market research, identification and documentation tools, resources for translation services, product and service matrices, requirements for internal procedures, sample policies and procedures, implementation flow charts, community partnership suggestions, job descriptions for outreach personnel, training resources, marketing tools, and numerous reporting systems that will help your credit union get a quick start on serving this market.

See also, Credit Unions Serving Hispanics: A National Perspective CD

Frequently Asked Questions
There are many questions that everyone asks related to the Hispanic market and establishing services. Use this frequently asked questions section to find answers to these common questions.

Resource Links
Use these links to research sites, news, and government agencies to assist you with gathering information, tools and resources for your program.

REGULAR INFORMATION UPDATES

As information becomes available, we'll post it to this news area. Stories include research and statistics, marketing ideas, and news about credit unions who are serving this marketplace today. Bookmark this page and check back often for updates

Dallas was the site of the 5th Latino Credit Union Conference in June 2008. The conference theme was "The Crossroads Where Mission Meets Opportunity" and was a collaborative effort involving a number of organizations throughout the credit union community. This conference report is provided by the Credit Union National Association.

2006 Hispanic Latino Survey
In 2006 CUNA's Market Research department conducted a survey to find out what credit unions were doing to address the needs of the Hispanic/Latino marketplace you can see the results of the survey here.

Copyright © 2009 - Credit Union National Association, Inc.