Regulators issue consumer brochure on ‘phishing'

WASHINGTON (9/9/04)--Federal financial regulators, including NCUA, yesterday announced the publication of a 2-page, camera-ready consumer brochure that contains information to help consumers identify and combat a new type of Internet scam known as "phishing."

The term is a play on the word "fishing" because Internet thieves are fishing for confidential financial information, such as account numbers and passwords. With enough information, a con artist can run up bills on another person's credit card or steal that person's identity.

In a common type of phishing scam, individuals receive emails that appear to come from their financial institution. The email may look authentic, right down to the use of the institution's logo and marketing slogans. The emails often describe a situation that requires immediate attention and then warn that the account will be terminated unless the email recipients verify their account information immediately by clicking on a provided link.

The link will take the email recipient to a screen that asks for account information. While it may appear to be a page sponsored by a legitimate financial institution, the information will actually go to the con artist who sent the email.

The federal financial regulatory agencies want consumers to know that they should never respond to such requests. No legitimate financial institution will ever ask its customers to verify their account information online.

The brochure also advises consumers:

  • Never click on the link provided in an email if there is reason to believe it is fraudulent. The link may contain a virus.
  • Do not be intimidated by emails that warn of dire consequences for not following their instructions.
  • If there is a question about whether the email is legitimate, go to the company's site by typing in a site address that you know to be legitimate.
  • If you fall victim to a phishing scam, act immediately to protect yourself by alerting your financial institution, placing fraud alerts on your credit files, and monitoring your account statements closely.

Suspicious emails or calls may be reported to the Federal Trade Commission by calling 1-877-IDTHEFT.

  Resource Link
Brochure


More Washington

Copyright © 2012 Credit Union National Association