Hurricane Resources for CUs

CUNA Summary of Katrina Affected Areas

NATIONAL RESOURCES

National Credit Union Administration

www.ncua.gov

Taskforce hotline – this number and e-mail addresses were established to allow credit unions, credit union members and vendors to inquire or provide information on the status of credit union operations, particularly in the areas affected by Hurricane Katrina in Alabama, Louisiana, and Mississippi.

Toll-free number (800) 827-6282 – The following extensions must be dialed for inquiries regarding:

NCUA Status Report of Federally Insured CUs Affected by Hurricane Katrina (pdf download)

Alabama, Mississippi - ext. 3049
Louisiana – ext. 4049
Data processing – ext. 8049

E-mail addresses:

Alabama – katrinaal@ncua.gov
Louisiana – katrinala@ncua.gov
Mississippi – katrinams@ncua.gov
Texas: RitaTX@ncua.gov

Credit Union National Association Inc. CUNA Inc.

Toll-free: (800) 356-9655
www.cuna.org

Madison location:
(608) 231-4000
5710 Mineral Point Rd.
Madison, WI 53705-4454

Washington DC location:
(202) 638-5777
Fax - (202) 638-7734
601 Pennsylvania Ave NW, South Bldg
Washington DC 20004-2601

CUNA Mutual Group

CUNA Mutual's disaster line at (800) 637-2676

www.cunamutual.com

Home office address:

CUNA Mutual Group
5910 Mineral Point Road
Madison, WI 53705
(608) 238-5851

Claims teams are assisting members and credit unions with MEMBERS Auto Insurance and MEMBERS Homeowners Insurance program coverages, which are underwritten by Liberty Mutual and Progressive Insurance. Insured members affected by Hurricane Katrina can call 800-2-CLAIMS (800-225-2467) for Liberty Mutual claims, or 800-776-4737 for Progressive claims 24 hours a day, seven days a week.

CUNA Mutual Mortgage Corporation has placed a block on any new assessment of late charges and credit bureau reporting for credit union members who have mortgages serviced by CUNA Mutual Mortgage in counties declared disaster areas by FEMA due to Hurricane Katrina.

United States Postal Service

National Mail Service Updates

Map showing status of Katrina-affected Post Offices

REGIONAL RESOURCES

NCUA Region III in Atlanta -- for Alabama and Mississippi CUs

Phone – (678) 443-3000
Fax – (678) 443-3020
E-mail – region3@ncua.gov

Mailing address:
Region 3 – Atlanta
7000 Central Parkway
Suite 1600
Atlanta, GA 30328

NCUA Region IV in Austin -- for Louisiana CUs

Phone – (512) 342-5600
Fax – (512) 342-5620
E-mail – region4@ncua.gov

Mailing address:
            Region 4 - Austin
4807 Spicewood Springs Rd.
Suite 5200
Austin, TX 78759-8490

STATE RESOURCES

Texas

Advisory to State Credit Unions Affected by Hurricane Rita (pdf download)

Texas Credit Union League

Sue Epperson (877) 429-5839
sepperson@tcul.coop

Texas Credit Union Department

Robert Baxter (512) 837-9236
info@tcud.state.tx.us

Member Service Centers (MSC)

www.msc.coop

Lois Wilson (713) 946-5828

Southwest Corporate FCU

Terry Young (800) 442-5763, Ext 7841
youngt@swcorp.org

Alabama Credit Union League

www.acul.com
Toll-free - (800) 846-8374
Phone - (205) 991-9710
Fax – (205) 991-2576
22 Inverness Center, Suite 200
Birmingham, AL 35242-4885
 

Louisiana Credit Union League

The league is working out of its Baton Rouge CU Service Center.  Credit unions can call for information or report their status at:

(800) 436-2682
(225) 295-0286
Connie Major cell phone (225) 324-1914

Susie Fair, league member service representative: (800) 436-2682 or sfair_1999@yahoo.com

Mississippi Credit Union Association

www.mcus.com
Toll-free – (800) 748-8627
Phone – (601) 981-4552
Fax – (601) 981-4564

1400 Lakeover Road, Suite 200
Post Office Box 9575
Jackson, MS 39286

Alabama State Banking Department

www.bank.state.al.us
(334) 242-3452
Fax – (334) 242-3500

401 Adams Ave.
Suite 680
Montgomery, AL 36130-1201

Louisiana Office of Financial Institutions

www.ofi.state.la.us
(225) 925-4660
Fax – (225) 925-4548
E-mail – ofila@ofi.state.la.us

8660 United Plaza Blvd.
Baton Rouge, LA 70809-7024

Mississippi Department of Banking and Consumer Finance

www.dbcf.state.ms.us
(601) 359-1031
Fax – (601) 359-3557

501 N West St.
901 Woodfolk Building, Ste. A
Jackson, MS 39201

Southeast Corporate FCU, Tallahassee, Fla.

www.secorp.org

Member credit unions affected by Hurricane Katrina are asked to contact SE Corp. with their current contact information and an updated status of their recovery process at:

(866) 829-7528, option 1
(904) 861-2565, option 1
memberservices@secorp.org

Southeast Corporate's Hurricane Assistance Web Page:

http://www.secorp.org/hurricanepreparedness/

Southeast Corporate Emergency Contacts:
(866) 829-7528
(800) 342-0203

Southwest Corporate FCU in Plano

www.swcorp.org

Southwest Corporate's Disaster Recovery Team will assist in a wide variety of areas including settlement, lines of credit and more.  Please contact:

(800) 442-5763
memberservices@swcorp.org

Southwest Corp. disaster recovery information Web page:
http://www.swcorp.org/Hurricane.asp

Corporate America CU

www.corpam.org
(800) 292-4300
(205) 313-4300
Fax – (205) 313-3260

4365 Crescent Rd.
Irondale, Ala.

Louisiana Corporate CU

www.lacorp.com
(800) 421-7030
(504) 838-8250
(504) 838-8822
E-mail – lacorp@lacorp.com

3500 N. Causeway Blvd., Ste. 1510
Metairie, LA 70002

Federal Reserve Bank of Atlanta

www.frbatlanta.org
(404) 498-8500
1000 Peachtree Street N.C.
Atlanta, GA 30309-4470

Federal Reserve Bank of Atlanta Web page for financial services after Hurricane Katrina:

http://www.frbatlanta.org/invoke.cfm?objectid=F7BF19C6-5056-9F06-996A6A0D5F720292&method=display

Federal Reserve Bank of Dallas

www.dallasfed.org
(800) 333-4460
Phone – (214) 922-6000
2200 N. Pearl St.
Dallas, TX 75201
info@dallasfed.org

LINKS FOR CHARITABLE GIVING

Please make wise giving decisions by researching the charities you support. Research can be conducted at www.guidestar.org or www.give.org, the Better Business Bureau's Wise Giving Alliance.

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