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News Now ArchiveFiled on March 31, 2008, published the first business day after.
Mica: Treasury’s perilous plan has long road WASHINGTON (4/1/08)--After reviewing details of the U.S. Treasury's long-term plan to overhaul the nation's financial institution regulatory structure, Credit Union National Association (CUNA) President/CEO Dan Mica remained convinced the plan is perilous for credit unions and consumers.
During Monday's briefing in Washington, Mica explained to Paulson that the Treasury proposal would result in the demise of credit unions as they function today. Paulson rejected that assertion and said "If you read the executive summary, you'll see it is not our intent and that would not be the effect." Mica said the report's language indicates otherwise:
Mica emphasized that the provisions of greatest concern to credit unions are long-term recommendations, which Paulson dubbed an "aspirational plan" that "requires thoughtful discussion"--as well as congressional action. Lawmakers on Capitol Hill would not address them anytime in the foreseeable future and certainly not in this Congress, according to Mica. Despite the lengthy timetable, the CUNA leader remained especially bothered by one aspect of the report. "What may be most disturbing about the Treasury plan is its assumption that financial institutions can be compared solely on the basis of the services they offer, without regard to structural and cultural differences between different types of institutions," said Mica. "As a result, Treasury does not acknowledge any unique contribution from credit unions based on their not-for-profit, cooperative structure." Use the resource link below to review Treasury's complete 212-page blueprint. Resource Links Hill covered with CUNA's Treasury blueprint letters WASHINGTON (4/1/08)—As part of comprehensive actions to alert federal policy- and lawmakers of concerns about the U.S. Treasury's blueprint for regulatory restructuring, Credit Union National Association (CUNA) President Dan Mica Monday sent a letter to every member of Congress. Mica expressed credit unions' grave concerns regarding the Treasury plan that ultimately would phase out the National Credit Union Administration (NCUA) and place banks and credit unions under one regulator's oversight, as well as merge various charters into a single charter type. "The strategy regarding credit unions reveals Treasury's apparent total disregard for the uniquely democratic and consumer-owned structure of credit unions and the pocket book benefits from better rates and services their consumer/members are provided," Mica said in the letter sent to each House and Senate member. He underscored the fact that credit unions have not contributed to the current housing and credit problems the nation is experiencing. Yet the Treasury proposal, he said, "would eliminate one of the few sectors of the financial services industry that has consistently acted in the best interest of consumers." Mica urged the country's lawmakers to "make a strong statement regarding the important role that credit unions play in helping America's consumers through these difficult economic times by quickly enacting H.R. 1537." He was referring to the Credit Union Regulatory Improvements Act, know as CURIA. CURIA would provide for a risk-based capital system, raise the ceiling on credit union loans to members for business purposes, and clarify that all federally insured credit unions are eligible to add underserved areas to their field of membership. The Treasury's strategy regarding credit unions, Mica said, serves to reveal the department's "apparent total disregard for the uniquely democratic and consumer-owned structure of credit unions and the pocket book benefits from better rates and services their consumer/members are provided." In a related story, NCUA Chairman JoAnn Johnson said in a statement that the Treasury's plan "raises important issues about the optimal structure for governmental oversight of U.S. financial markets. She said that while the NCUA agrees with safety and soundness objectives, "we have significant concerns that the many consumer benefits of the credit union system would be threatened by any restructuring proposal that may blur the credit union charter and that eliminates the separate regulatory and insurance function for federally insured credit unions." The NCUA will conduct a detailed review of the Treasury report, Johnson said. Resource Links FTC-TJX settlement 'constructive,' says CUNA WASHINGTON (4/1/08)—A Federal Trade Commission (FTC) decision to require TJX Cos. to beef up security and submit audits--every other year for the next 20 years--by independent third-party security professionals appears to be a constructive settlement, according to the Credit Union National Association (CUNA). The FTC last week announced its resolution with the company whose hacked information was the source in 2007 of in the largest reported breach of credit and debit card information in history. TJX is parent company to such discount retail stores as TJ Maxx, Marshalls and Homegoods. CUNA General Counsel Eric Richard said Monday the FTC agreement with TJX appears to be comprehensive and should "send a message to merchants that they must take appropriate security measures to protect customer data." "If all merchants were to take similar measures, credit unions would, I think, be exposed to less risk and have to consider reissuing large numbers of cards much less frequently," Richard said. The FTC announcement noted that TJX, as well as data brokers Reed Elsevier and Seisint, have agreed to settle charges that each engaged in practices that, taken together, failed to provide reasonable and appropriate security for sensitive consumer information. The settlements will require that the companies implement comprehensive information security programs and obtain the audits. The breach event, coupled with a significant increase in sophisticated attempts to phish personal information from consumers, were integral to changes in the way credit unions and their members deal with security issues. More credit unions are taking precautions by offering credit monitoring identity theft services and security solutions. Go Direct offers new fin ed tools WASHINGTON (4/1/08)—Opportunities to offer consumers' a bit of financial education are blossoming all over this Spring, with April named Financial Literacy Month and May designated Older American Month. The U.S. Treasury Department's "Go Direct" program to encourage direct deposit of government benefits checks is offering downloadable tools to inform seniors about the benefits of having checks deposited automatically into their accounts. Those tools include:
Below are additional items specifically for April Financial Literacy Month for you to download and include in your financial literacy efforts. Newsletter copy, poster, web banner – "take charge of your finances," web banner – "sign up for direct deposit," event flier, telephone hold message script, statement stuffer and statement message. The Credit Union National Association (CUNA) is a Go Direct national partner and supports the check-safety and cost-savings goals for the program. Paper checks make up only 20% of the total number of Social Security payments, but they account for more than 90% of reported problems. In fiscal year 2007, for example, nearly 60,000 Treasury-issued checks were forged -- totaling an estimated $56 million. Direct deposit eliminates the risk of check fraud and helps protect people from identity theft. Use the resource link below to access the Treasury materials. Power breakfast keeps CUs in Hill view WASHINGTON (4/1/08)—With three broadly known U.S. senators on the risers, the Credit Union National Association (CUNA) will continue to keep credit unions in the focus of Capitol Hill Wednesday with its seventh "Power Breakfast" Organized by National Journal and MSNBC, co-sponsored by CUNA and various other enterprises, the power breakfast series has typically attracted close to 100 Capitol Hill staffers, lobbyists and reporters. On April 2, the offering will feature a discussion on the upcoming presidential election, called "Super-Surrogates: The candidates biggest supporters state their case." The phrase "super surrogate" is meant to capture the speakers' positions as not only superdelegates, but also as official representatives of one of the campaigns. Scheduled participants in the discussion are:
According to CUNA Political Director Trey Hawkins, by participating in the power breakfast series, CUNA assures that "insiders from Capitol Hill and in the Washington lobbying community are seeing credit unions in the thick of the political process." Inside Washington
National Financial Literacy Month begins today MADISON, Wis. (4/1/08)--April Fool's Day may start out National Financial Literacy Month but financial literacy is no joke. The national average financial literacy skills score for 12th graders in 305 high schools nationwide was 52.4%, with only 6.9% of students receiving a "C" grade or better, according to a 2006 survey by the national Jump$tart Coalition for Personal Financial Education These aren't the latest statistics. The results of the coalition's 2008 Survey of Personal Financial Literacy Among High School Students--conducted this past fall and winter--will be released at a press conference on April 9 as part of National Financial Literacy Month. As governors and legislatures polish their proclamations and resolutions, credit unions and other organizations already are working on the front lines to improve financial literacy skills. According to the Credit Union National Association's (CUNA) Financial Literacy Task Force, nearly 80% of credit unions with assets of $10 million or more offer financial education to adults or youth, while more than half provide financial education to both. Credit unions with $50 million or more in assets are more likely to offer financial literacy programs than they were in 2005. Credit unions in several states are working for state laws requiring a financial literacy component in state schools. For example, the North Carolina General Assembly has required personal financial literacy be provided all public high school students beginning next fall for 10th graders' civics and economics curriculum. In many states, credit unions are an integral part of the education programs in local schools, either providing materials for the curriculum through the National Endowment for Financial Education or training the teachers. Elsewhere, credit unions are partnering with lawmakers to hone financial skills of students of all ages. The Michigan Credit Union League's Sixth Annual Financial Literacy Legislative Challenge partners Michigan lawmakers with credit unions and schools to co-present the curriculum (Michigan Monitor March 31). Credit unions also will highlight financial literacy during National Credit Union Youth Week April 20-26. See "Youth Week just around the corner" in News Now's System News section. Meanwhile, credit unions will see a number of proclamations to raise awareness. California Gov. Arnold Schwarzenegger proclaimed April as "Financial Aid and Literacy Month" last week. North Carolina Gov. Michael Easley proclaimed the month as "Financial Literacy for Youth Month." Washington State Gov. Chris Gregoire also proclaimed the month "Financial Literacy Month." Youth Week just around the corner MADISON, Wis. (4/1/08)--National Credit Union Youth Week is soon approaching, and credit unions who haven't already registered for the National Youth Saving Challenge can do so on the Credit Union National Association (CUNA) website. This year's Youth Week, with the theme of "Got Green? Grow it at Your Credit Union," will take place April 20-26. "Each year National Credit Union Youth Week gives the movement the opportunity to get young members excited about saving money to reach personal financial goals," said Phil Heckman, CUNA director of youth programs. "It's the perfect opportunity to kick start the next generation's savings habit." Credit unions also can sign up for the National Youth Saving Challenge, which is an opportunity for credit unions to invite youth to open new accounts and deposit money. CUNA also will award 10 credit unions $100 each for their youth. Four hundred credit unions have registered, and the credit unions said they expect to see about 74,000 youth deposit $7.4 million during the event. "If kids and teenagers at participating credit unions can break last year's Saving Challenge record of $10 million during the week--well, that wouldn't hurt our argument that credit unions are different, would it?" Heckman added. Credit unions also can sign up for e-News, which will be sent throughout April. The messages provide tips for celebrating Youth Week and setting goals for the saving challenge, and share suggestions from credit unions. Some credit unions, such as Hawaii Community FCU, Kealakekua, have added Youth Week information to their home pages. 1st Financial FCU, St. Charles, Mo., is celebrating Youth Week with coloring and essay contests for youth club members 12 years and younger. The coloring contest winner will receive a $50 savings bond. The essay winner will receive a hand-held game system and have the essay published in the youth club newsletter (CourierNet March 19). Electro Savings CU, St. Louis, is partnering with the Maryland Heights Department of Parks and Recreation during Youth Week to encourage recycling. The credit union will add one cent to youth's accounts for every two plastic grocery bags brought in. Postal Federal Community CU, Springfield, Mo., also is donating $1 for each youth deposit made during the week to Ozark Greenways, a nonprofit organization that works to preserve the Ozark Mountains. Youth Week promotional materials, such as posters, statement stuffers, clothing and drive-up envelopes, are available. For more information or to register, use the link. Breaches expose flaws in data privacy laws BOSTON (4/1/08)--Credit unions backing state privacy and data breach bills might want to check the bills they're supporting for loopholes such as one exposed in Massachusetts' new data privacy law when grocer chain Hannaford Bros. disclosed a sophisticated first-of-its-kind data breach. The Massachusetts statute, like many other similar statutes, requires companies to notify state officials and residents when they lose control of records that could lead to the theft of personal information such as a person's name and credit card number. State officials say the law applied in the case of the Hannaford breach, according to the Boston Globe (March 30). Even though it disclosed the breach, Hannaford says it was not required to make such a disclosure, even after it learned the information from the cards was sent overseas. Hannaford's General Counsel Emily D. Dickinson wrote in a letter to Massachusetts Attorney General Martha Coakley and the state Office of Consumer Affairs and Business Regulation that the loss of card numbers alone does not amount to loss of personal information, as defined by Massachusetts law. She added that Hannaford's notice to regulators was a form of voluntary cooperation. The company did not believe that notice of the breach was required. Thirty nine states have laws requiring some form of disclosure following a breach. Most say the companies involved must file reports when they lose card data with customers' names and other personal details. They don't address what happens when a company experiences the loss of just numbers, without the customers' names, as happened in the Hannaford breach. Most laws include names and data because together they constitute potential identity theft, said Chris Hoofnagle, a specialist in privacy law at the University of California. Hoofnagle told the Globe that losing only numbers is considered less threatening because there's less chance of abuse and because card issuers often forgive many fraudulent charges. Hannaford revealed on March 17 that 300 stores in its system were compromised by a first-of-its-kind data breach that illicitly placed software on the stores' servers and lifted credit and card numbers and expiration dates of 4.2 million customers. The breach was discovered on Feb. 27. It disclosed the details in stages, through a press release, a statement on its website, and the letter to the Massachusetts regulators. Arizona, Antigua CU leagues sign partnership pact PHOENIX (4/1/08)--The Arizona Credit Union System (ACUS) signed a partnership agreement this week with the Antigua & Barbuda Cooperative Credit Union League to help the Caribbean island nation better serve its affiliated credit unions.
The partnership agreement was arranged through the World Council of Credit Unions (WOCCU) International Partnership program. Representatives from ACUS visited Antigua in June as the first step toward the agreement. Last week, ACUS hosted a delegation of five representatives from the Antigua league. Ellis Southwell, president of the Antigua League, and Scott Earl, president/CEO of ACUS, signed the agreement during the visit. "Credit unions, no matter where they are, are not that different," Earl said. "The bottom line is that it is all about the member. Our goal is to work with the Antigua & Barbuda Credit Union League to institutionalize the organization and allow it to serve its member credit unions more efficiently." The partnership will focus on strengthening the Antigua league through the development of new revenue streams and new products and services to be offered to its affiliated credit unions. Currently, the league relies on its volunteer board of directors, its volunteer supervisory committee and a dues-based structure to operate and serve affiliates. The league said it also would like to incorporate more training programs--especially for compliance issues--into its member service program. "The Antigua league is a small league with potential, and we believe that this partnership with the ACUS will help us unleash the possibilities and help us to develop ourselves so that we can assist our affiliates," Southwell said. Bill Sterner, chairman of CU Association of Colorado, dies
Sterner, 66, was board chairman of the Credit Union Association of Colorado (CUAC) and of Credit Union Strategic Partners, the service corporation for CUAC. He was attending CUAC's annual Legislative Forum at the State Capitol in Denver when he was stricken. He had been CEO of Elevations CU since 2000 after joining the credit union as vice president of marketing in 1997. Under his leadership, Elevations grew from $340 million to more than $790 million in assets, with more than 75,000 members. During his 46-year career, Sterner held management positions with the Credit Union National Association, the California Credit Union League, the Kansas Credit Union Association, and the World Council of Credit Unions. John Dill, president/CEO of CUAC, said Sterner "embodies the credit union philosophy of ‘People Helping People' in his chairmanship of CUAC, his service to our entire credit union movement in Colorado, and the national stature he brought to our state association." He noted that "all of us at the association are saddened by his loss and will miss his friendship and leadership." Doug Ferraro, president/CEO of Bellco CU and vice chairman of the CUAC Board, has been named acting CUAC chairman for the remainder of Sterner's term. Sterner also served on the board of directors of SunCorp CU and the Credit Union Service Network. Elevations CU has named an acting CEO. The credit union's board will meet Thursday to appoint an interim CEO. Second teen arrested in Virginia interstate, CU shootings CROZET, Va. (4/1/08)--A second teenager was arrested Friday in the police search for shooters who fired gunshots at passing cars on Interstate 64 between Waynesboro and Charlottesville, Va., and into a credit union while it was closed Thursday morning. Authorities arrested the 16-year-old teen whose name was not released, after storming a central Virginia farm (The Knoxville News Sentinel March 29). Earlier, another man, Slade A. Woodson, 19, of Afton, Va., was arrested, announced Virginia State Police Friday. He was charged with shooting at a residence in Waynesboro and at the DuPont Community CU, Waynesboro (News Now March 31). Because investigators said the shooters slightly injured two drivers, Woodson and the other teen were charged with two felony counts of malicious wounding, one count of attempted malicious wounding, two counts of the use of a firearm in felony, and five counts of a malicious shooting at an occupied vehicle. The credit union in Waynesboro, reported the vandalism at its Lucy Lane office Thursday morning. "During the night, while the office was closed, random shots were fired at the building and a vehicle on the premises," Jackie L. Cason, vice president of human resources, told News Now Friday. The incident was discovered Thursday morning when the credit union opened for business. Because it occurred overnight and not during business hours, DCCU conducted "business as usual" on Thursday. "No credit union employees or members were involved or affected by this event," Cason said. She said at least four bullets struck the building, a sign and an unoccupied van in the parking lot. One went through an exterior window into an office, she told News Now. White papers focus on branch design and sales/service MADISON, Wis. (4/1/08)--Atypical approaches to designing a credit union branch and strategies for building a sales and service culture are the topics of two new white papers from the CUNA Councils. "Rethinking Branch Design: Strategies for Non-Traditional Approaches to Branch Design and Operations" from the CUNA Operations, Sales, and Service Council offers a look into how and why credit unions are developing experimental approaches to designing their "right" branch. The paper identifies trends and marketplace pressures that lead to new approaches. It also explores why credit unions have created non-traditional designs--to improve member relations, to create a service culture, to improve operating efficiency, or to meet other strategic objectives--and offers case studies and photos. "Building a Sales and Service Culture," sponsored by the CUNA Marketing and Business Development Council, identifies different approaches and considerations to implementing a sales and service environment. The paper addresses staffing, incentive plans, operations support, technology, and measuring success. It also offers advice from six credit unions on their approaches. Resource Links Minnesota network hosts international visitors ST. PAUL, Minn. (4/1/08)--The Minnesota Credit Union Network (MnCUN) hosted participants of the International Visitor Leadership Program (IVLP) Thursday as part of the group's three-week visit to the U.S.
Seven international professionals visited the Minnesota MnCUN in St. Paul to discuss the difference between cooperative financial institutions and for-profit financial institutions in the U.S. and to learn about credit unions' involvement in their communities. IVLP participants were from Bosnia, Costa Rica, South Africa, Taiwan, Tanzania, Turkey and Zimbabwe. This is the third year MnCUN has participated in an IVLP visit. MnCUN staff provided an overview of the network, the history of the credit union movement, core characteristics of credit unions, and the main operational and philosophical ways credit unions differ from banks. Hiway FCU President Jeff Schwalen also spoke to the group about how credit unions are involved in their communities. He shared various ways the St. Paul-based, $705.2 million asset credit union serves the underserved areas in its field of membership. In particular, Schwalen discussed how the credit union has focused on reaching out to the Hmong community to earn their trust. "The unique thing about our credit union is that we are locally owned and chartered," he said. "As a result, we are able to personalize our service and modify our services so that they meet the unique characteristics of our members." Mark D. Cummins, MnCUN president/CEO, said: "I was impressed by their inquisitive nature and their desire to learn about credit unions. It was a privilege to hear about the financial institutions in their home countries and to aid in their understanding of the credit union movement in the U.S." Vermont CUs have busy day with state officials MONTPELIER, Vt. (4/1/08)--More than 20 credit union employees and volunteers "hiked" into the Vermont statehouse in Montpelier Tuesday, drawing the attention of dozens of legislators and three prominent leaders of Vermont state government.
Although the legislators appreciation reception drew the most attention, a private, closed-door meeting of credit union leaders were addressed, in succession, by Republican Gov. Jim Douglas, Democratic Senate President Pro Tempore Peter Shumlin, and Democratic Speaker of the House Gaye Symington (Newslines Express March 28). The day began with testimony by Credit Union Association of Vermont President Joe Bergeron in the Vermont Senate Finance Committee. Bergeron provided the committee with information on the state of Vermont's credit unions and touched on the costs that credit unions must bear as a result of the Hannaford card breach, the Maine-based grocery chain data breach announced March 17. He also provided testimony on two bills that the association was asked to testify on in the House Commerce Committee: H. 563 seeks to modernize a part of the Uniform Commercial Code, and H. 458 relate to digital corporate transactions. Bergeron also spoke before the House Commerce Committee, regarding the Hannaford breach. "Bottom line ... no matter how [the Hannaford breach] is being handled, it's unpleasant and unacceptable for consumers, and very costly for card-issuing institutions," Bergeron said. "In all cases, cardholders are protected if fraudulent activity does occur, if they inform their financial institution ... but it's a huge inconvenience, creates distrust in cardholders' minds, and costs all of us money directly or indirectly." CU System briefs
Market News MADISON, Wis. (4/1/08)
News of the Competition MADISON, Wis. (4/1/08)
Products and Services briefs
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