Project Differentiation

AUGUSTA INDUSTRIAL FEDERAL CREDIT UNION

As a member-owned, not-for-profit financial cooperative, Augusta Industrial Federal Credit Union is committed to our members. We will uphold our fundamental responsibility to actively serve people within our field of membership, and as appropriate, the communities they live in. We will treat all members with respect and dignity and we will offer honest, fair deals to all members at all times. We will deliver a range of low cost products and services to the diverse economic and social make-up of our members and potential members. We will look for better ways to reach out to the un- or underserved in our field of membership. And we will continually, in all facets of operations, demonstrate the value of membership in Augusta Industrial Federal Credit Union.

We will monitor and communicate our service to members in a meaningful way so that members, potential members, legislators, regulators, and the community at large will understand and appreciate the unique role that member-owned financial cooperatives play in their lives.

Throughout Augusta Industrial Federal Credit Union's strategic plan, we will put forth every effort to enable our members to become financially self-sufficient and successful. We will place high importance on consumer education and the teaching of financial thrift.

This Statement of Commitment to Members is consistent with our credit union principles of "Not For Profit, Not For Charity, But For Service" and our philosophy of "People Helping People". This statement represents good business practices that ensure the financial strength of our credit union on behalf of our members.

Section I: Service to Members

Augusta Industrial Federal Credit Union strives to offer services designed to improve the economic and social well being of all members from all socio-economic backgrounds, including our low- and moderate-income members, and return financial value to all those who participate in our member-owned financial cooperative.

Current Services that Help Improve the Economic and Social Well Being of Members:

  1. Share Savings Account

  2. Checking Account

  3. Money Market Account

  4. Christmas Club Account

  5. Trust Account

  6. Custodian Account

  7. Individual Retirement Account

  8. Certificates

  9. Market Index Certificate

  10. IRA Market Index Certificate

  11. IRA, Roth IRA, & Education IRA

  12. Thrifty Club (children's savings account)

  13. Special Savings

  14. ATM Card

  15. Overdraft Protection

  16. Direct Deposit

  17. Payroll Deduction

  18. Cashiers Checks

  19. Travelers Checks
  1. Wire Transfers

  2. Check Copies

  3. Temporary Checks

  4. Loans

  5. Mechanical Breakdown Insurance

  6. Guaranteed Auto Protection Insurance

  7. Visa

  8. Cash Advance

  9. Credit Life

  10. Credit Disability

  11. Mortgage Loans

  12. Financial Counseling

  13. Safety Deposit Boxes

  14. Free Notary Public Service

  15. Redemption & Sale of US Savings Bonds

  16. Accidental Death & Dismemberment Insurance

  17. Web site

  18. Online loan applications

  19. Postage Stamps

In addition to our current services, Augusta Industrial Federal Credit Union also offers discounted tickets to several recreational parks and attractions such as:

  1. Anheuser-Bush Theme Park

  2. Biltmore Estate

  3. Magic Kingdom Club

  4. Universal Studios
  1. Six Flags

  2. Whitewater

  3. Discounted Movie Passes

  4. Destinations/Quest International Travel Club

New Services Planned for the Coming Year:

  1. Debit Cards

  2. Home Banking

Section II: Member Education

Augusta Industrial Federal Credit Union is committed to member and consumer financial education; in addition we are committed to educating members and consumers, alike, about credit union uniqueness, philosophy, and values.

Current Programs that Support Member Education and Advocacy:

  1. Quarterly Newsletter

  2. Free Financial Counseling

  3. Web site

  4. High School Tours

  5. Speakers Bureau (Budget Blueprint)

  6. Thrifty Club (Children's Savings Club)

New Programs Planned for the Coming Year:

Section III: Involvement/Governance

Augusta Industrial Federal Credit Union will endeavor to preserve credit union democratic principles, including demographic representation and volunteer participation in credit union activities.

Current Programs that support Involvement/Governance:

  1. Annual Meeting

  2. Supervisory Committee

  3. Board Elections

  4. Advisory Council

New Programs Planned for the Coming Year:

Section IV: Diversity

Augusta Industrial Federal Credit Union recognizes the value of demographic diversity in staff as well as in volunteers, and will strive to bring people of diverse backgrounds and experiences into leadership and other roles at the credit union.

Current Programs that Promote Diversity:

  1. Board Representation

  2. Equal Employment Opportunity

New Programs Planned for the Coming Year:

Section V: Commitment to the Credit Union Movement and other Cooperative Activities

Augusta Industrial Federal Credit Union will work to build and strengthen our unique credit union movement by providing financial and in-kind resources to others within the credit union community, and by actively advocating the credit union difference at all levels of government and in other appropriate public forums. In addition, Augusta Industrial Federal Credit Union will participate in local, state and national cooperative activities as appropriate, and will strive to build and strengthen relationships with other sectors of the national cooperative movement.

Current Activities that Support the Credit Union Movement:

  1. Political Activity

  2. Leadership Roles (Sherry Board-CSI)

  3. Chapter Meetings

  4. Shared ATM Networks

  5. Shared Branches
    ...And other Cooperative Activities:

  6. Ongoing CUPAC/CULAC fundraisers

  7. Augusta Area Credit Union advertising

New Programs Planned for the Coming Year:

Section VI: Public Service / Corporate Citizenship

Through direct financial support or other in-kind contributions to worthwhile local organizations, and by participating in public service activities, Augusta Industrial Federal Credit Union strives to be an active partner in our community. We recognize that practicing good Corporate Citizenship supports the Credit Union Philosophy of People Helping People; furthermore, it will help raise the overall level of social and economic well being of those in our community, help to strengthen ties within the community, and better position us to reach out and serve - as only credit unions can - those people in greatest need of affordable financial services.

Community/FOM Groups Currently Receiving Financial or Other In-Kind Support (including the support given) and Current Public Service Activities:

  1. Children's Miracle Network

  2. High School Tour

  3. March of Dimes (walk-a-thon, bowl-a-thon)

  4. American Cancer Society

  5. Dress Down for Leukemia

  6. Bring Your Child to Work Day- modeled after Bring Your Daughter to Work Day, Augusta Industrial Federal Credit Union implemented Bring Your Child to Work Day

New Public Service Activities Planned for the Coming Year:

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