Project Differentiation

BOEING WICHITA CREDIT UNION

As a member-owned, not-for-profit financial cooperative, Boeing Wichita Credit Union is committed to our members. We will uphold our fundamental responsibility to actively serve people within our field of membership, and as appropriate, the communities they live in. We will treat all members with respect and dignity and we will offer honest, fair deals to all members at all times. We will deliver a range of low cost products and services to the diverse economic and social make-up of our members and potential members. We will look for better ways to reach out to the under-served in our field of membership. And we will continually, in all facets of operations, demonstrate the value of membership in Boeing Wichita Credit Union.

We will monitor and communicate our service to members in a meaningful way so that members, potential members, legislators, regulators, and the community at large will understand and appreciate the unique role that member-owned financial cooperatives play in their lives.

Throughout Boeing Wichita Credit Union's strategic plan, we will put forth every effort to enable our members to become financially self-sufficient and successful. We will place high importance on consumer education and the teaching of financial thrift.

This Statement of Commitment to Members is consistent with our credit union principles of "Not For Profit, Not For Charity, But For Service" and our philosophy of "People Helping People" and Boeing Wichita Credit Union's mission of "Making Lives Better, Together". This statement represents good business practices that ensure the financial strength of our credit union on behalf of our members.

Section I: Service to Members

Boeing Wichita Credit Union strives to offer services designed to improve the economic and social well being of all members from all socio-economic backgrounds, including our low- and moderate-income members, and return financial value to all those who participate in our member-owned financial cooperative.

Current Services that Help Improve the Economic and Social Well Being of Members:

"Rebuilder accounts"- services designed to help members re-establish and rebuild damaged credit histories such as shared secured loans and share secured visas

Financial counseling program for remedial and preventative situations such as Consumer Credit Counseling Services

Participate in bench marking surveys such as marketing research and marketing analysis

Set goals on percentage penetration of membership

Survey members to ensure products and services are improving the financial well-being of our membership

Small signature loans

Student loans

Overdraft protection from savings account

Youth club accounts

Mobile Branch

Free Checking

Risk based pricing

Education and Roth IRA

Super Saver IRA

First and second mortgages

Regular & platinum visa

Lines of credit

Student visa

Youth loans

Investment Manager Account

Relationship Banking

Mature Member Program (based upon longevity)

Section II: Member Education

Boeing Wichita Credit Union is committed to member and consumer financial education; in addition we are committed to educating members and consumers, alike, about credit union uniqueness, philosophy, and values.

Current Programs that Support Member Education and Advocacy:

Home buying seminars

Budgeting seminars open to general public

Web site information links

Financial counseling seminars

Educational newsletters

Work with local press and media to educate public about the credit union difference

Full and fair disclosure on pricing

Public and Private education lessons with teachers and classes

Creditlines Newsletter

Section III: Involvement/Governance

Boeing Wichita Credit Union will endeavor to preserve credit union democratic principles, including demographic representation and volunteer participation in credit union activities.

Current Programs that support Involvement/Governance:

Educate the members, staff, board and the community about the uniqueness of credit unions

Instruct Nomination Committee to actively seek wider member representation on credit union boards and committees

Provide special training for members on the board of directors and other volunteer committees

Set board and committee attendance standards

Participant in Governmental Affairs Program

Contribute to Credit Union Legislative Action Committee

Section IV: Diversity

Boeing Wichita Credit Union recognizes the value of demographic diversity in staff as well as in volunteers, and will strive to bring people of diverse backgrounds and experiences into leadership and other roles at the credit union.

Current Programs that Promote Diversity:

Seek out volunteers, staff and management that reflect the diversity of the membership

Develop a plan for internal training and promotion for community hiring that can lead to management and volunteer diversity

Analyze household income data to ensure diverse market segments have programs and services that meet their diverse needs

Serve all members

Employees come from many different ethnical and social backgrounds, and some speak several different languages

Section V: Commitment to the Credit Union Movement and other Cooperative Activities

Boeing Wichita Credit Union will work to build and strengthen our unique credit union movement by providing financial and in-kind resources to others within the credit union community, and by actively advocating the credit union difference at all levels of government and in other appropriate public forums. In addition, Boeing Wichita Credit Union will participate in local, state and national cooperative activities as appropriate, and will strive to build and strengthen relationships with other sectors of the national cooperative movement.

Current Activities that Support the Credit Union Movement:

Encourage staff and volunteers to take an active role in league, chapter, and other leadership networks

Participate in cooperative advertising campaigns

Create and participate in strategic alliances and partnerships:

Credit union to credit union

Credit union to community

Political action such as Governmental Affairs Program and Credit Union Legislative Action Committee

Support political campaigns for those who support credit union issues

Encourage and support other local credit unions and Political Action Committees in new endeavors and events

Web site co-branding

...And other Cooperative Activities:

Encourage community service

New Programs Planned for the Coming Year:

Creating a Statement of Commitment to members

Data Processing alliance such as FISERV

Section VI: Public Service / Corporate Citizenship

Through direct financial support or other in-kind contributions to worthwhile local organizations, and by participating in public service activities, Boeing Wichita Credit Union strives to be an active partner in our community. We recognize that practicing good Corporate Citizenship supports the Credit Union Philosophy of People Helping People; furthermore, it will help raise the overall level of social and economic well being of those in our community, help to strengthen ties within the community, and better position us to reach out and serve - as only credit unions can - those people in greatest need of affordable financial services.

Community/FOM Groups Currently Receiving Financial or Other In-Kind Support (including the support given) and Current Public Service Activities:

Budget for charitable donations

Become an active participant in the local community or organizations by volunteering staff to assist in civic goals

Allow staff to take time off for volunteer activities

Participate in corporate sponsorship

Food drives

Blood drives

United Way

Consumer Credit Counseling Services

Emergency fund campaign

Check cashing on Mobile Branch to non-members