As an organization, which exists solely to meet the needs and represent the interests of credit unions,
the Oregon Credit Union League is committed to our member credit unions - to credit union members, volunteers
and staff - and to the Credit Union System.
We will uphold our fundamental responsibility to serve member credit unions in our state, and as
appropriate those credit unions currently unaffiliated. We will treat all credit unions with respect and
dignity. We will deliver a range of products and services designed to meet the needs and reflect the
diversity of our credit unions. We will support credit unions in their efforts to improve the financial well
being of people.
We will look for new and better ways to support our smaller credit unions. We will actively promote
the concept of reaching out to serve all segments of credit unions' diverse and wide ranging memberships. And
just as credit unions continually, in all facets of operations, demonstrate the value of membership, so will
the Oregon Credit Union League, continually and in all facets of operations, demonstrate the value of
belonging to the League.
We will communicate the credit union difference in our state and in our nation's Capitol so that
credit union members and potential members, legislators, regulators and the community at large will
understand and appreciate the unique role that member-owned financial cooperatives play in the lives of
people everywhere.
We will demonstrate our commitment to the Credit Union Movement by fostering a strong chapter network
in this state; by doing business with System-affiliated organizations whenever possible; by participating in
national advocacy efforts; by addressing global credit union development concerns through support of the
National Credit Union Foundation and of the World Council of Credit Unions; and by always working together
with CUNA and other System organizations to strengthen and build credit unions domestically and
internationally.
We believe in the Credit Union Philosophy of "People Helping People". More importantly, we believe
credit unions practice this Philosophy every day.
The Oregon Credit Union League (OCUL) strives to offer services designed to improve the economic and
social well being of all member credit unions. OCUL is determined to return financial value to all credit
unions participating in our member-owned financial cooperatives.
- Organize credit union legislative, regulatory, and political advocacy through the CU Advocate program
- Maintain proactive activities through work of governmental affairs committees and subcommittees
- Support fundraising and awareness for credit union political action committees: CULAF and CULAC
- Legislative and Regulatory Advocacy
- Monitor all state and federal legislation affecting credit unions
2. Education
- Work to consistently provide high value/low cost educational programs to benefit all
credit unions and their members
- Resource for credit union staff/volunteers for personal and professional development
3. Compliance
- Provide member credit unions with written regulatory and operational training and information
- Respond to calls requesting regulatory/operational information and/or interpretation
4. Marketing/Public Relations
- Create a greater public awareness of Oregon's Credit Union Movement
- Assist credit unions in finding their unique "voice" when communicating with their members and sponsors
- Highlight the dedication to community service that is a proud tradition for Oregon's credit unions
- Assist credit unions in finding new ways to serve their communities
5. Products and Services
- Provide debit/credit card programs for large and small credit unions
- Provide lending programs for member credit unions (i.e. consumer, mortgage, indirect dealer financing)
- Provide convenient check ordering services thru League business partners
- Provide competitive insurance products (i.e. MBI, AD & D, medical/dental/vision)
- Provide shared branching/ATM network for credit union members
- Assist individuals in locating credit union membership
- Employment resource for credit unions wishing to advertise job openings
- Advocate the use of technology to improve communications
New Services Planned for the Coming Year:
1. Expansion of Oregon Credit Union League (OCUL) Foundation
2. Implementation of OCUL Small Credit Union Committee with League staff representation
3. Implementation of new and improved OCUL website for information delivery and communication
- Develop interactive internet search engine, allowing for consumers to identify credit unions they can join
4. Expansion of business relationships to develop better E-Commerce delivery channels
5. Develop business relationships to provide additional lending product to member credit unions (sub-prime lending, commercial lending, wider range of mortgage products)
Section II: Member Education
The Oregon Credit Union League is committed to member and consumer financial education; in addition we are committed to educating members and consumers, alike, about credit union uniqueness, philosophy, and values.
Current Programs that Support Member Education and Advocacy:
1. OCUL's ongoing education programs, conferences, workshops, and roundtables
2. Scholarship programs for credit unions unable to afford OCUL educational events
3. STAR/VAP/VLP/MERIT certification programs
4. Philosophy Certification Manual to credit union staff and volunteers
5. League support of chapter programs
6. League support of Oregon Council for Youth and Family Education (OCYFE)
7. Weekly/Monthly distribution of League publications (i.e. Education Alerts, Legislative Hotline, Oregon Outlook)
8. Onsite training/planning session facilitation
9. CU Advocate education program, encompassing all legislative and political activities
10. Provide seminars educating members on n/ew homeownership
New Programs Planned for the Coming Year:
1. Development of online training and education
2. Develop auto buying seminars
Section III: Involvement/Governance
The Oregon Credit Union League will endeavor to preserve credit union democratic principles, including demographic representation and volunteer participation in credit union activities.
Current Programs that support Involvement/Governance:
1. Volunteer training programs
2. League Board
3. League Board Committees
- Scholarship Committee
- Distinguished Service Award Committee
- Governmental Affairs Committee
- Grassroots Subcommittee
- State Legislation and Regulations Subcommittee
- Federal Legislation and Regulations Subcommittee
- Political Action Subcommittee
- Budget and Finance Committee
4. CU Advocates
5. Chapters
6. OCYFE/NYIB
7. Representation on state/national committees
New Programs Planned for the Coming Year:
1. Regional CU Advocate Chairs
2. Small Credit Union Committee
Section IV: Diversity
The Oregon Credit Union League recognizes the value of demographic diversity in staff as well as in volunteers, and will strive to bring people of diverse backgrounds and experiences into leadership and other roles at the credit union.
Current Programs that Promote Diversity:
1. Diversity in Chapters thru regional representation
2. Diversity in Board thru asset category representation
3. Educational sessions providing diversity awareness
New Programs Planned for the Coming Year:
1. Education of member credit union on providing services to Hispanic population
2. Research and development plan for reaching Hispanic population
3. Partnership with WOCCU to bring credit union movement to other nations
Section V: Commitment to the Credit Union Movement and other Cooperative Activities
The Oregon Credit Union League will work to build and strengthen our unique credit union movement by providing financial and in-kind resources to others within the credit union community, and by actively advocating the credit union difference at all levels of government and in other appropriate public forums. In addition, the Oregon Credit Union League will participate in local, state and national cooperative activities as appropriate, and will strive to build and strengthen relationships with other sectors of the national cooperative movement.
Current Activities that Support the Credit Union Movement:
1. Public relation efforts with local/national media outlets to promote credit union difference
2. Advocate credit union participation in Project Differentiation
3. League support for chapter programs
4. League support to National Credit Union Foundation and Filene Institute
5. League support for National Cooperative month and cooperative activities in Oregon
6. League support of International Credit Union Day
7. Grassroots Scholarship Program
8. Advocating the credit union difference before elected officials
9. League support to CUWA, CUES, NW Corporate Credit Union, CUNA Mutual, and other credit union groups
10. Support of Small Credit Union Committee
11. Promotion of programs to organize Oregon credit union activity in legislative, political, and regulatory affairs
New Programs Planned for the Coming Year:
1. OCUL Foundation
Section VI: Public Service / Corporate Citizenship
Through direct financial support or other in-kind contributions to worthwhile local organizations, and by participating in public service activities, the Oregon Credit Union League strives to be an active partner in our community. We recognize that practicing good Corporate Citizenship supports the Credit Union Philosophy of People Helping People; furthermore, it will help raise the overall level of social and economic well being of those in our community, help to strengthen ties within the community, and better position us to reach out and serve - as only credit unions can - those people in greatest need of affordable financial services.
Community/FOM Groups Currently Receiving Financial or Other In-Kind Support (including the support given) and Current Public Service Activities:
1. Credit Unions for Kids
- Coordination of state wide CU for Kids campaign
- League staff CU for Kids committee/personal time commitment
2. Advocacy and assistance of credit unions to publicize their community activities with local/national media and trade press
3. Development of prototype volunteerism/community service policy for credit unions
4. Assistance throughout year to various charitable organizations
5. Support for Portland and Beaverton Chamber of Commerce and Portland City Club
6. Ongoing commitment of League staff to personal volunteer activities (64 hours/month)
7. Volunteer activities thru Oregon Food Bank
New Public Service Activities Planned for the Coming Year:
1. League staff support to Habitat for Humanity
2. Development of League staff volunteerism/community service policy
3. Development of coordinated League charitable giving policy
Utah League of Credit Unions’
Statement of Commitment to Members
As a member-owned, not-for-profit trade association, that exists solely to meet the needs of and represent the interests of credit unions,
the Utah League of Credit Unions is committed to our member credit unions, to credit union members, volunteers and staff, and to the Credit
Union System.
We will uphold our fundamental responsibility to actively serve our member credit unions; we are committed to promoting their growth and
well being. The League will put forth every effort to enable our members to succeed in their mission as credit unions.
Our purpose is to provide credit unions with a favorable operating environment and quality products and services that enable them to exist
and prosper in the financial marketplace. We will support efforts of credit unions to improve the financial well being of consumers.
And just as credit unions continually, in all facets of operations, work to demonstrate the value of membership, so will the Utah League of
Credit Unions continually, and in all facets of operations, strive to demonstrate the value of belonging to the League.
We will communicate the credit union difference in our state and national Capitols so credit union members and potential members,
legislators, regulators and the community at large will understand and appreciate the unique role that member-owned financial cooperatives
play in the lives of people everywhere, everyday. We will work to make the Credit Union System stronger and more effective in protecting
credit union interests.
This Statement of Commitment is our declaration to the public that we believe in credit unions. We believe in the credit union operating
principles, in our motto, "Not For Profit, Not For Charity, But For Service" and in our philosophy of “People Helping People.”
Section 1: Service to Members
The Utah League of Credit Unions is committed to ensuring the availability of a wide range of products and services to meet the varying needs of our member credit unions from all asset sizes. ULCU strives to return financial value to all credit unions that participate in our member-owned organization.
Following are programs and services designed to improve the economic and social well being of credit unions and return financial value to our members.
- Audit services: The CU-SERVE audit department offers diverse auditing services to credit unions at an affordable cost.
- Cooperative ad campaign: Each year credit unions contribute to the cooperative ad campaign, which champions the credit union
movement, and helps establish correct ideas about credit unions.
- Government affairs: ULCU’s team provides offensive and defensive legislative strategies to help credit unions serve consumers.
- Graphic design services: Through CU-SERVE, we offer layout and design of credit union materials, ranging from logo design to
newsletter production.
- Media relations: Through working with the media, the League has helped create a positive image for credit unions in the state.
Additionally, The League helps any member credit union produce press releases to garner attention from the media.
- Printing: CU-SERVE also provides many kinds of printing services. From one color to three colors, we can print just about anything
for a credit union.
- Publications: The League publishes a quarterly magazine to inform credit unions on the movement’s current events.
- Strategic partnerships: ULCU works with multiple organizations to assist credit unions in achieving their goals.
- Training: Through conferences and seminars, the League provides education for all levels of credit union staff: from CEO to front
line employee.
- Web site: The League’s web site (www.ulcu.com) provides valuable information for consumers and credit unions.
- Web site development: Through CU-SERVE, the League can help credit unions create a web presence to serve members.
New Services Planned for the Coming Year:
- Appraisal
- Biometrics
- Indirect lending
Section II: Member Education
The Utah League of Credit Unions is committed to educating both members and consumers about credit union uniqueness, philosophy, and
values. Additionally, we strive to give credit unions the tools they need to succeed, offering a wide variety of educational opportunities
at affordable prices for every position within credit unions, from tellers to board members.
Current Programs that Support Member Education:
- Certification: STAR, VAP, MERIT, VLP: The League can help credit union staff become certified in various areas of the credit union
field.
- Chapter meetings: Utah’s five chapters meet regularly with educational programs.
- Conferences: Annual meeting, Presidents’ Conference, Spring Institute, Fall Institute, Presidents’/Chairmen’s Conference, Marketing
Conference, Technology Conference
- Credit union philosophy: This training provides staff with the cornerstone of credit union operations.
- Education sessions: The League covers many credit union topics in educational sessions at conferences, seminars, and training
sessions.
- Financials: Understanding financials for the non-financial employee.
- KSL Foundation scholarships: Funds are used to assist credit unions with educational endeavors such as Western CUNA Management
School.
- Marketing & Human Resource Councils: Through councils, the League helps credit unions spread good ideas across the community.
- On-site training for credit unions: The League can send someone out to a credit union to train them on just about any pertinent
topic.
- Satellite broadcasts: To broaden educational opportunities, the League provides periodic satellite broadcasts.
New Programs Planned for the Coming Year:
- Online Services
- Monthly Teller Training
- Video or Satellite
Section III: Involvement/Governance
The Utah League of Credit Unions will endeavor to preserve credit union democratic principles, including demographic representation and
volunteer participation in League activities.
Current Programs that Support Involvement/Governance:
- Annual meeting: At the annual meeting, credit unions can directly address the board of directors on issues facing the League. Board
election results are announced at the business meeting.
- Board of directors: Meets monthly to discuss credit union issues and events and determine the direction of the League.
- Board Election: Every affiliated credit union has an equal number of votes toward the board of directors. No one credit union can
disproportionately influence the outcome of the board composition.
- Chapters: Five chapters meet nearly every month.
- Committees: Governmental Affairs, Public Affairs, Family Involvement Council, Education, and others give input to and
assist League staff.
- Institutes: The Fall and Spring Institutes provide excellent opportunities for credit union volunteers and staff to interact with
one another and League staff.
- Roundtable discussions: Promotes open dialogue between credit union peers and the League.
- Strategic Planning: The board meets annually specifically for strategic planning, and staff meets at least once a month to ensure
the strategic objectives are on track.
New Programs Planned for the Coming Year:
- New revision of Board Governance Manual
Section IV Advocacy/Legislative Action
The Utah League of Credit Unions will continue to work as an activist in the financial service arena to ensure that Utah's consumers have
access to credit unions. As a unified voice for credit unions, the League will communicate with legislators at the state and national levels
to retain and enhance credit union political strength and protect their common interests.
Current Activities that Support Advocacy/Legislative Action:
- Candidate training: Training is provided regularly to credit union candidates, in addition to training to assist credit union
representatives in the election and legislative process.
- CULAC fundraising & UCUPAC fundraising: Our PAC funds are utilized to support credit union friendly legislators.
- Fundraising functions: Multiple fundraising efforts are made throughout the year to raise money for CULAC and UCUPAC.
Additionally, ULCU is supportive, when appropriate, of numerous fundraisers for individual candidates and political parties.
- Governmental Affairs Conference: ULCU hosts an annual GAC as well as supporting CUNA’s GAC in DC.
- Hike the Hill: ULCU organizes “Hike the Hill” visits at our state and nation’s capitol.
- Lobbying: ULCU’s lobbying team works toward positive credit union legislation—maintaining existing as well as new legislation.
- Outside lobbyist: Our staff team directs lobbyist in meeting credit union legislative objectives.
New Programs Planned for the Coming Year:
- 2001 legislation
- Credit Union House
- Increase emphasis: CULAC and UCUPAC
Section V: Diversity
The Utah League of Credit Unions recognizes the value of diversity in the programs that we offer, products and services that we provide,
our Board of Directors representation, and staff members that we employ. We will demonstrate our commitment to our member credit unions by
continually focusing on meeting the diverse needs of our member credit unions.
Current Programs that Promote Diversity:
- Board Composition: The board is composed of representatives from different asset sizes as well as member who run “at large” to
represent the whole.
- Board elections: directors elected from asset categories. To ensure that all credit unions have a voice in League governance, credit
unions from all asset sizes are represented on the Board of Directors, and are elected by credit unions of that asset size.
- Chapters: The geographic distribution of chapters offers regional diversity
- Credit Union Development Fund: Many small credit unions lack sufficient funding for technological and other needs; this fund can
help them fill those needs.
- CU-SERVE services: CU-SERVE offers low-cost solutions to credit unions in graphic design, printing, auditing, and other areas.
- Equal opportunity employer: The League does not discriminate against any person on any basis.
Section VI: Commitment to the Credit Union Movement and other Cooperative Activities
The Utah League of Credit Unions has a tremendous commitment to the credit union movement and to other cooperative activities. We will
work to build and strengthen our unique credit union movement by providing resources to others within the credit union community, and by
actively advocating the credit union difference at all levels of government and in other appropriate public forums.
Current Activities that Support the Credit Union Movement:
- Advocating CU difference with elected officials: One key to credit union survival is that elected officials understand the
ramifications of credit unions, and we seek to help them understand what makes us different—or the same, in some instances.
- Chapter network: Through the Chapter system spread throughout the state, credit unions are kept in contact with each other and the
League, and can address issues they find important.
- Cooperative ad campaign: Each year, with the help of funding from credit unions, the League produces advertisements to educate
consumers about credit unions.
- CUNA: As a member of CUNA, we assist in their mission.
- International Credit Union Day activities: Each year the League celebrates International Credit Union Day with activities designed
to gain media attention and to serve the community.
- KSL Foundation: The Karl S. Little Foundation provides scholarships to help credit union staff become more knowledgeable.
- League support of CUNA, National CU Foundation, Credit Union House, Filene Institute, WOCCU: These organizations help to establish
the credit union movement in all parts of the world and in many different ways; by supporting them financially, we are able to help their
mission.
- Project Differentiation promotion: By helping credit unions establish who they are and what they do, the League strengthens the
credit union movement.
- Public relations efforts: Through contact with the media, and by informing them of credit union and League activities, as well as
through various social activities, the League helps consumers and legislators create positive associations with credit unions.
- Recognition (awards programs): Credit unions perform many important acts of social responsibility, and through these awards programs
they can gain the recognition they deserve.
- Small credit union help: The League promotes and facilitates credit unions helping credit unions through monetary, furniture, and
equipment donations.
- Service Centers: Through Service Centers, the League has helped many small credit unions utilize six more branch locations.
New Programs Planned for the Coming Year:
- Brand campaign
- Project Differentiation
Section VII: Public Service / Corporate Citizenship
The Utah League of Credit Unions strives to be an active partner in our community. We recognize that practicing good corporate
citizenship supports the credit union philosophy of “People Helping People.” Furthermore, we will help raise the overall level of social and
economic well being of those in our community, help to strengthen ties within the community, and better position Utah credit unions to reach
out and serve.
Community Groups Currently Receiving Support and Current Public Service Activities:
- Classroom Presentations: Training and supplies are available through the League and the Family Involvement Committee.
- Credit Unions for Kids: In 2000, the Utah League of Credit Unions raised and donated over $37,000 for Primary Children’s Medical
Center, and encouraged credit unions to also raise money for the hospital. Also in 2000, Utah’s credit unions donated a total of $100,000
to the hospital.
- Festival of Trees: League staff donated a tree to the Festival of Trees, and several employees also volunteered in various
capacities at the event.
- Jump$tart coalition: The League acted as a spearhead for this organization in Utah, bringing together many people and organizations
to help educate children about finances.
- Junior Achievement: ULCU donates staff time to teach elementary-age children.
- Multiple donations: Fire fighters, Childspree, Central City community efforts, etc.
- Primary Children’s Medical Center: Besides donating money, the League also donated quilts to the hospital as part of International
Credit Union Day.
- Sub for Santa: In Christmas 2000, instead of buying one another gifts, League staff helped a family have a better holiday.
- Warm the Soles: 3300 needy children had warmer feet this year because credit unions teamed with many organizations to provide them
with shoes.
New Public Service Activities Planned for the Coming Year:
- Credit union community plan
- NEFE Training
- Huggers for the Special Olympics
VIRGINIA CREDIT UNION LEAGUE
STATEMENT OF COMMITMENT TO MEMBERS
As a member-owned, not-for-profit organization, the VIRGINIA CREDIT UNION LEAGUE is committed to our members. We will uphold our fundamental responsibility to actively serve credit unions within our field of membership, and as appropriate, the communities in which they are located. We will treat all members with respect and dignity and we will offer honest, fair services to all members at all times. We will look for better ways to reach out to the unserved or underserved in our field of membership. And we will continually, in all facets of operations, demonstrate the value of membership in the VIRGINIA CREDIT UNION LEAGUE.
We will monitor and communicate our service to members in a meaningful way so that members, potential members, legislators, regulators, and the community at large will understand and appreciate the unique role that the VIRGINIA CREDIT UNION LEAGUE plays in their operations.
This Statement of Commitment to Members is consistent with our credit union principles of "Not For Profit, Not For Charity, But For Service" and our philosophy of "People Helping People". This statement represents good business practices that ensure the continued strength of our organization on behalf of our members.
Section 1: Service to Members
The VIRGINIA CREDIT UNION LEAGUE strives to offer services designed to improve and / or enhance the situations of our members, and return financial value to all those who participate in our member-owned organization.
Current Services that Help Improve the Well Being of Members:
All Aboard Online
Auditing Services
Business Plan Development
Conferences / Workshops
Direct Marketing / Public Relations Assistance
Governmental Affairs
Individualized Training / Assistance
Media Relations
Member Research / Surveys
Newsletter Development
Regulatory Compliance / Information
Strategic Planning
Web Interactivity / Content
|
Asset/Liability Management Services
Budgeting
Comprehensive Organizational Analysis
Crisis Management
Disaster Recovery Assistance
Human Resource Management Services
Job Fair Participation
Member Account Confirmations
News / Information
Recruitment Services
Dora Maxwell and Louise Herring Awards
Website Development
|
The LEAGUE also fosters a staff commitment of world-class service to our members.
Section II: Member Education
The VIRGINIA CREDIT UNION LEAGUE is committed to member education; in addition we are committed to educating members and the public,
alike, about credit union uniqueness, philosophy, and values.
Current Programs that Support Member Education and Advocacy:
Annual Meeting Educational Sessions
Asset / Liability Management Workshops
Best Practices Sharing
Bonus Bucks Scholarship Assistance
Budgeting Workshops
Chapter Meetings / Workshops
Marketers Workshop
Ratio Analysis Training
Statement of Commitment to Members Training
The LEAGUE also participates in various other educational, training, and speaking opportunities.
Section III: Involvement/Governance
The VIRGINIA CREDIT UNION LEAGUE will endeavor to preserve credit union democratic principles, including demographic representation
and volunteer participation in LEAGUE activities.
Current Programs that support Involvement/Governance:
Chapter Liaison Program
Special Interest Committee Liaison Program
Volunteer Promotion
The LEAGUE also encourages and supports credit union members throughout the Commonwealth to participate at all levels of the credit
union movement.
Section IV: Diversity
The VIRGINIA CREDIT UNION LEAGUE recognizes the value of demographic diversity in staff as well as in volunteers, and will strive to bring people of diverse backgrounds and experiences into leadership and other roles at the LEAGUE.
Current Programs that Promote Diversity:
Diversity Training for Credit Union Staff and Volunteers
Diversity Training for LEAGUE Staff
Diversity Leadership Awareness - Board, Chapter, LEAGUE Staff Levels
Job Fair Participation Designed to Attract Minority Applicants
Photo Sensitivity
Promotion of Bi-Partisan Legislator Relationships
The LEAGUE actively fosters a diverse organization by providing equal opportunities to all qualified individuals, without regard to race, color, gender, age, religion, national origin, disability or other legally protected classifications in both the political and operational structures of the organization.
Section V: Commitment to the Credit Union Movement and other Cooperative Activities
The VIRGINIA CREDIT UNION LEAGUE will work to build and strengthen our unique credit union movement by providing resources to others within the credit union community, and by actively advocating the credit union difference at all levels of government and in other appropriate public forums. In addition, the VIRGINIA CREDIT UNION LEAGUE will participate in local, state and national cooperative activities as appropriate, and will strive to build and strengthen relationships with other sectors of the national cooperative movement.
Current Activities that Support the Credit Union Movement:
Brand Awareness
Credit Union Rallies at State / National Capitols
Credit Union National Organization Involvement
Legislator Invitations to LEAGUE Annual Meeting
News Releases
Philosophy Education of Legislators / Media
Political Campaign Involvement
Website Links to Related Organizations and Other Cooperatives / Information
The LEAGUE fosters an environment of actively encouraging our members / staff in promoting the credit union difference.
Section VI: Public Service / Corporate Citizenship
Through direct financial support or other in-kind contributions to worthwhile local organizations, and by participating in public service activities, the VIRGINIA CREDIT UNION LEAGUE strives to be an active partner in our community. We recognize that practicing good Corporate Citizenship supports the Credit Union Philosophy of People Helping People.
Current Public Service Activities:
Annual New Release Detailing Collective Yearly Contributions of Member Credit Unions
Chamber of Commerce Support in Legislative Events
Community Involvement Committee - Supporting the Make-A-Wish Foundation
Day of Service for LEAGUE Staff
Development Education
"Good News" Stories Submitted to CUNA / Trade Press Outlets
Job Fair Participation
"Smiles-A-Million" Special Event (Fall 2000)
The LEAGUE encourages credit unions, their members, and LEAGUE staff to actively participate and support in various public service
activities.
DISTRICT OF COLUMBIA CREDIT UNION LEAGUE
STATEMENT OF COMMITMENT TO MEMBERS
As a member-owned, not-for-profit organization, the DISTRICT OF COLUMBIA CREDIT UNION LEAGUE is committed to our members. We will uphold
our fundamental responsibility to actively serve credit unions within our field of membership, and as appropriate, the communities in which
they are located. We will treat all members with respect and dignity and we will offer honest, fair services to all members at all times. We
will look for better ways to reach out to the unserved or underserved in our field of membership. And we will continually, in all facets of
operations, demonstrate the value of membership in the DISTRICT OF COLUMBIA CREDIT UNION LEAGUE.
We will monitor and communicate our service to members in a meaningful way so that members, potential members, legislators, regulators,
and the community at large will understand and appreciate the unique role that the DISTRICT OF COLUMBIA CREDIT UNION LEAGUE plays in their
operations.
This Statement of Commitment to Members is consistent with our credit union principles of “Not For Profit, Not For Charity, But For
Service” and our philosophy of “People Helping People.” This statement represents good business practices that ensure the continued strength
of our organization on behalf of our members.
Section I: Service to Members
The DISTRICT OF COLUMBIA CREDIT UNION LEAGUE strives to offer services designed to improve and/or enhance the situations of our members,
and return financial value to all those who participate in our member-owned organization.
Current Services that Help Improve the Well Being of Members:
| All Aboard Online | Asset / Liability Management Services |
| Business Plan Development | Comprehensive Organizational Analysis |
| Conferences / Workshops | Crisis Management |
| Direct Marking / Public Relations Assistance | Disaster Recovery Assistance |
| Governmental Affairs | Human Resource Management Services |
| Individualized Training / Assistance | Job Fair Participation |
| Media Relations | Member Account Confirmations |
| Member Research / Surveys | News / Information |
| Newsletter Development | Recruitment Services |
| Regulatory Compliance / Information | Dora Maxwell and Louise Herring Awards |
| Strategic Planing | Website Development |
| Web Interactivity / Content | Budgeting |
The LEAGUE also fosters a staff commitment of world-class service to our members.
Section II: Member Education
The DISTRICT OF COLUMBIA CREDIT UNION LEAGUE is committed to member education; in addition we are committed to educating members and the
public, alike, about credit union uniqueness, philosophy, and values.
Current Programs that Support Member Education and Advocacy:
Annual Meeting Educational Sessions
Asset / Liability Management Workshops
Bonus Bucks Scholarship Assistance
Best Practices Sharing
Budgeting Workshop
Marketers Workshop
Ratio Analysis Training
Statement of Commitment to Members Training
The LEAGUE also participates in various other educational, training, and speaking opportunities.
Section III: Involvement/Governance:
The DISTRICT OF COLUMBIA CREDIT UNION LEAGUE will endeavor to preserve credit union democratic principles, including demographic
representation and volunteer participation in LEAGUE activities.
Current Programs that support involvement / Governance:
Volunteer Promotion
The LEAGUE also encourages and supports credit union members throughout the greater Metropolitan Washington D.C. area to participate at
all levels of the credit union movement.
Section IV: Diversity
The DISTRICT OF COLUMBIA CREDIT UNION LEAGUE recognizes the value of demographic diversity in staff as well as in volunteers, and will
strive to bring people of diverse backgrounds and experiences into leadership and other roles at the LEAGUE.
Current Programs that promote Diversity:
Diversity Training for Credit Union Staff and Volunteers
Diversity Training for LEAGUE Staff
Diversity Leadership Awareness – Board, Chapter, LEAGUE Staff Levels
Job Fair Participation Designed to Attract Minority Applicants
Photo Sensitivity
Promotion of Bi-Partisan Legislator Relationships
The LEAGUE actively fosters a diverse organization by providing equal opportunities to all qualified individuals, without regard to race,
color, gender, age, religion, national origin, disability or other legally protected classifications in both the political and operational
structures of the organization.
Section V: Commitment to the Credit Union Movement and other Cooperative Activities
The DISTRICT OF COLUMBIA CREDIT UNION LEAGUE will work to build and strengthen our unique credit union movement by providing resources to
others within the credit union community, and by actively advocating the credit union difference at all levels of government and in other
appropriate public forums. In addition, the DISTRICT OF COLUMBIA CREDIT UNION LEAGUE will participate in local, state and national
cooperative activities as appropriate, and will strive to build and strengthen relationships with other sectors of the national cooperative
movement.
Current Activities that Support the Credit Union Movement:
Brand Awareness
Credit Union Rallies at State / National Capitols
Credit Union National Organization Involvement
Legislator Invitations to LEAGUE Annual Meeting
News Release
Philosophy Education of Legislators / Media
Political Campaign Involvement
Website Links to Related Organizations and Other Cooperatives / Information
The LEAGUE fosters and environment of actively encouraging our members/ staff in promoting the credit union difference.
Section VI: Public Service / Corporate Citizenship
Through direct financial support or other in-kind contributions to worthwhile local organizations, and by participating in public service
activities, the DISTRICT OF COLUMBIA CREDIT UNION LEAGUE strives to be an active partner in our community. We recognize that practicing good
Corporate Citizenship supports the Credit Union Philosophy of People Helping People.
Current Public Service Activities:
Annual News Release Detailing Collective yearly Contributions of Members Credit Unions
Chamber of Commerce Support in Legislative Events
Community Involvement Committee – Supporting Children’s Hospital
Day of Service for LEAGUE Staff
Development Education
“Good News: Stories Submitted to CUNA / Trade Press Outlets
Job Fair Participation
The LEAGUE encourages credit unions, members, and LEAGUE staff to actively participate and support in various public service
activities.
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