TWO SYMPOSIUM SESSIONS AVAILABLE VIA AUDIO CONFERENCE

September 12, 2001

FOR IMMEDIATE RELEASE
Tom Dunn
(608) 231-4002

MADISON, WI – Credit union staff unable to attend this year’s Symposium in San Francisco can still participate in two of its sessions via audio conference. E-Scan Insights – Demographics & Consumer Behavior will be offered from 3:15 – 4:30 p.m. (Pacific Time) on Monday, September 24, 2001, and Exploring the Future: From "E" to Reality will be offered from 8:30 – 10 a.m. (Pacific Time) on Tuesday, September 25, 2001.

E-Scan Insights - Demographics & Consumer Behavior will be presented by Vicki Joyal, Vice President of Market Research & Information for the Credit Union National Association (CUNA). The session will outline:

• Why the youth market represents your future borrowers?
• Why the retirement "age" is a thing of the past?
• Which market wields political power?
• What market segments represent untapped potential for credit unions?
• Why consumer privacy is a salient issue?
• What key demographic and social trends will shape the financial services industry in the years ahead?

Exploring the Future: from "E" to Reality will be presented by Mark Sievewright, President and CEO of TowerGroup. The session will outline:

• The major changes taking place in the financial services sector.
• The major trends and changes foreseen for the sector over the next few years.
• How technology will continue to have a major impact on the sector & its players.
• The core areas that financial services companies need to focus on to be successful.
• Future winning strategies for financial service companies.

Each session is $59.00. Cassette tapes will also be available for $29.95 (plus shipping and handling). Tapes ordered by September 25 will be shipped by October 12.

For more information, visit www.cuna.org/training or contact Claudia Grabow at (800) 356-9655 ext. 4087.

In partnership with state credit union leagues, CUNA’s Center for Professional Development is the premier provider of educational products and services to the Credit Union System. It offers training to credit union professionals in a variety of formats, including schools, conferences, certification programs, and educational print, video and software products.

Copyright © 2008 - Credit Union National Association, Inc.