MADISON, Wis.—Credit unions appear to be doing a good job retaining employees as turnover—which has remained stable since 2005—decreased in 2008, says az new CUNA report.

Among credit unions with $1 million in assets or more, 85 percent of credit union employees remained in their positions in 2008, up from 81 percent in 2007,
according to the 2009-2010 Complete Credit Union Staff Salary Survey. On average, 76 percent of front-line staff and 90 percent of lending staff remained in their positions in 2008, up from 69 percent and 82 percent, respectively, in 2007.

"Employers will pay a higher premium for top talent once the economy picks up, so the cost of keeping top performers will be well worth it," said Beth Soltis,
senior research analyst for CUNA. "Credit unions should ensure they are using solid employee-retention strategies during this economic downturn."

The survey provides compensation data for 89 full-time and eight part-time positions at credit unions with $1 million or more in assets, including: base salaries, incentives, bonuses, total cash compensation, and salary ranges. The report—available in print or Adobe PDF format—also contains job descriptions,
benchmarks for salary and benefit expenses, base pay increases, and turnover rates.

An electronic version of the survey's data tables is also available for purchase, allowing users to apply formulas and insert the data directly into the credit union's spreadsheets.

Purchasers of the survey report may also buy the Geographic Customized Salary Survey and the Online Peer Comparison. The customized geographic report provides average and median base salaries, in addition to percentile figures, for selected cities or geographic areas. The online peer comparison provides unlimited access to the 2009 salary survey database, which allows users to create customized peer groups using various criteria, such as: credit union name,
asset size, number of members, field of membership, number of full-time employees, number of services offered, total loans outstanding, state, and geographic region. Customized report parameters include percentiles and date-specific trending.

CUNA's 2009-2010 Complete Credit Union Staff Salary Survey sells to credit unions for $289 for the print version or $269 for the PDF. For more information or to order online, visit
buy.cuna.org, and enter stock number 28805 (print) or 28805P (PDF) in the product finder search box. To order by phone,
call (800) 356-8010, press 3, and use the stock number as a reference.

Click for hi-res graphic of staffing turnover