MADISON, Wis. – Credit union professionals can find out what is in store for the economy in the coming year and get ideas for responding to current economic challenges during a presentation at the 12th annual CUNA Operations, Sales and Service (OpSS) Council Conference, Sept. 27-30 in Las Vegas.

During “Economic Update,” CUNA senior economist Steve Rick will offer his thoughts on the state of the economy, the economic slowdown, and more. He will also provide insight into the outlook for the economy and credit unions to help attendees plan and prepare. Rick’s economic expertise is frequently featured at conferences, in credit union trade publications, and in media outlets such as the New York Times and Bloomberg Radio, among others.

The conference will conclude with the “How to Build a Better You” presentation, offering inspirational ideas to help focus on the most essential aspects of life. Speaker, author, and Dallas/Ft. Worth radio personality Bryan Dodge will explain how top producers and effective leaders keep on the cutting edge and achieve excellence. He will offer tips for personal and professional growth that focus on three key areas: having the best year ever,
creating consistent upward growth in life, and harnessing the power of personal energy.

The conference will also include a wide range of sessions to help credit unions become more efficient and make the most of their limited resources.
Topics include: membership growth, compromised credit cards, business deposits, remote contact center, evaluating sales and service effectiveness,
controlling expenses, branch efficiencies through automation, mergers and acquisitions, Check 21 and remote capture, and more.

Participants may register online at
www.cunaopsscouncil.org
by clicking on the "2009 conference" link in the “Events” pull down menu. For questions pertaining to conference registration, call (800) 356-9655, ext. 4400, or
e-mail. For program information inquiries, contact Edith Thayer, program coordinator for CUNA, at (800) 356-9655, ext. 4047, or by e-mail at
ethayer@cuna.coop.