MADISON, Wis. – Learn the appropriate steps to detect and respond to identity theft red flags with an upcoming new release in CUNA’s series of on-demand trainings for credit union staff and managers.

Identity Theft: Red Flags Training on Demand (stock number FC110P) – helps credit unions ensure they have policies and procedures in place to appropriately respond to any red flag issues in order to prevent and mitigate identity theft. The course explains the relationship between the Fair and Accurate Credit Transaction Act of 2003 (FACTA), new regulations regarding “red flags,” and the steps the credit union must take to be in compliance.

Each downloadable Training on Demand package consists of a 30-45 minute video-like training presentation, printable workbooks, and five online exams for optional testing. The presentations can be saved to a computer, DVD, or USB drive and used an unlimited amount of times.

CUNA plans to expand its library of Training on Demand for staff and managers with several additional new titles throughout this year, including:

• Plastic Card Fraud (stock # FC111P) – outlines the common schemes involving card fraud along with advice to help credit unions educate and protect their members.
• Right to Financial Privacy Act (stock # FC112P) – overviews the background and requirements of the Right to Financial Privacy Act, a largely procedural law requiring government agencies to provide notice and an opportunity to object before a financial institution can disclose personal financial information to a government agency, usually for law enforcement purposes.
• Balancing the Drawer (stock # FC113P) – introduces cash-handling techniques for an organized cash drawer, methods for counting and strapping cash, cash drawer balancing basics, and methods for avoiding typical balancing errors. Internal controls and applicable federal fraud protection laws are also covered.
• Loss Mitigation (stock # FC114P) – provides expertise on the importance of loss mitigation and how it can be mutually beneficial to credit unions and members.
• ACH Compliance and IAT Implementation (stock # FC115P) – explains the new International ACH Transaction (IAT) rules from the National Automated Clearing House Association that allow credit unions to easily identify all international payments flowing through the ACH Network. In addition to the new rules, which take effect Sept. 18, 2009, the course examines IAT’s relationship to the Office of Foreign Asset Control and the measures credit unions must take to be in compliance.
• Avoiding False Identification, Counterfeiting, and Other Scams (stock # FC116P) – helps credit unions identify and prevent major losses related to false identification, counterfeit items, and other scams.
• The Credit Union Difference (stock # FC117P) – reveals the distinct advantages that credit unions offer over other financial institutions. It helps learners better understand the credit union difference, the “people helping people” philosophy, the reasons for the tax exemption, and the unique membership rights.

Each topic sells to credit unions for $199. Additionally, members of CPDOnline receive access to all Training on Demand courses and exams included in their membership. For more information, go to training.cuna.org, and select the “Training on Demand” link.