- Find products for
your position
- Find products by format
- Member Education
- Publications
- Research
Operational Research
Operational Research Resources
How can I confront operational challenges and offer more convenient, valued member service? Sometimes a better question is this: how are other credit unions running their operations and what works for them? That can tell you a lot about what might work for your credit union – and what might not. Use these reports to help you size up your performance and your offerings against your peers, as well as identify opportunities for enhanced services.
Operating Ratios & Spreads - 3rd Quarter 2011
Size up your credit union's performance against other U.S. credit unions. This report has critical spreads and ratios categorized by asset size, common bond and state.
Stock # 29931
2010-2011 Credit Union Fees Survey Report
Learn what other credit unions in your asset category and geographic region are charging for credit cards, ATM surcharges, non-sufficient funds and more.
Stock # 29724
Business Services Survey Report
This report covers business lending, deposit programs, member business services, staffing, budgets, fee structures, rate indicators, and more. Gain an in-depth look at how other credit unions are operating, competing, and meeting the needs of their member business owners.
Also available as a PDF.
Stock # 27615
Membership Benefits Report
This report shows how much money your credit union puts in your members' pockets.
Stock # mbr_benefit
Customized Comparative Analysis Tool
During these tough times, how do you measure up? Find out using CUNA's new Web-based Customized Comparative Analysis. It allows you to compare your credit union to any credit union peer group of your choice in dozens of key performance areas.
Stock # refer003
PCA Checkup
Trying to get a handle on Prompt Corrective Action? If so, CUNA's PCA Checkup is for you.
Stock # refer006
