Archived CUNA Webinars enable staff to pick up new skills and keep up with daily responsibilities. Viewing a archived webinar will enable you to see and hear a presentation, questions of the instructor, and refer to handouts. You need only a computer with an Internet connection and speakers. If you have a computer projection screen, it's easy to provide this training to a whole roomful of staff!

Use our 90- to 120-minute archived webinars as part of a full day of training by gaining knowledge and ideas at the webinar, then spend some time discussing how the new information applies to your credit union.

A single session archived webinar will be made available usually within 48 hours of the live event and a two session archived webinar will be made available within 48 hours of the conclusion of the second session. By registering for this archived webinar, you will receive unlimited access until the end date listed above. No access to this archived webinar is provided after the end date listed above.

For additional training, register for the CUNA Consumer Lending eSchool: Foundations, which starts November 4, 2009.

Attend this webinar live on November 18, 2009

Access this archived webinar

Consumer Lending: Credit Counseling & Your Role as a Loan Officer

• Learn ways to analyze financial troubles
• Consider the implications of loans as a solution to debt
• Learn ways to help members set and achieve financial goals
• Examine a financial counseling model

Affiliation with CUNA/League is required for attendance.

Harry Strausser, III



Harry is president of the Remit Corporation and Interact Training and Development where he oversees the operation of a full-service collection agency and coordinates the training programs of its educational subsidiary. Harry is active in both the Pennsylvania Collectors Association and ACA International in which he is a certified instructor. He has instructed more than 150 seminars for the ACA. At the 1993 International Conference in San Antonio, he was named "instructor of the year" for that organization and is a member of the International Fellowship of Certified Collection Executives. In January 1998 he was the recipient of the Kurt Swersky Innovative Leadership Award at the Leadership Forum of the American Collectors Association held at Snowmass, CO. He was a founding board member of the Northeast Pennsylvania Chapter of the International Credit Association. He currently serves on the ACA International Executive Committee as treasurer.

The last day for cancellations was November 17, 2009. Substitutions are accepted anytime prior to November 18, 2009 at no additional cost. Simply fax event and contact information, listing the new participant and who they will be replacing.